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FOR MORE INFORMATION:
Diana Derrington
Phone: (314) 569-7734
FAX: (314) 569-8300
diana.derrington@wwt.com
For Immediate Release
World Wide Technology Receives Dell Customer Experience Award
St. Louis, Missouri – March 4, 2003 – World Wide Technology announced today that it had received a "Best Customer Experience Award" by Dell Corporation for exceeding Dell's quality, service and support requirements, and continually looking for ways to improve business processes and performance. Michael Dell, CEO Dell, presented the award to David Steward, Chairman World Wide Technology, during Dell's Annual Supplier Conference in Austin, TX.
The Worldwide Procurement Supplier Awards, an annual program in its 10th year, were given in Dell's first quarter, which ended May 2. World Wide Technology was one of eight suppliers who stood out among thousands of Dell production and general procurement suppliers evaluated on quality, technology, service, continuity of supply and cost.
"Enterprises such as Dell recognize the cost savings and services benefits that World Wide Technology provides," said Chris Scaglione, vice president. "We're honored that Dell selected World Wide Technology for its Best Customer Experience Supplier Award and we will work to ensure that we continue to provide Dell the best customer experience and best business value."
"As a key supplier, World Wide Technology plays an essential role in helping us provide customers with the quality and value they've come to expect from Dell," said Marty Garvin, senior vice president of Dell's worldwide procurement group. "With their help we ended fiscal 2003 by posting best-ever quarterly product shipments, revenue and operating profit."
About Dell
Dell Computer Corporation (Nasdaq: DELL) is a premier provider of products and services required for customers worldwide to build their information-technology and Internet infrastructures. Company revenue for the past year totaled $35.4 billion. Dell, through its direct business model, designs, manufactures and customizes products and services to customer requirements, and offers an extensive selection of software and peripherals. Information on Dell and its products can be obtained at www.dell.com.
About World Wide Technology
Founded in 1990, WWT Holding is a leading electronic procurement and logistics company in the information technology industry. WWT Holding, with its industry-specific operating companies - WWT, Telcobuy.com and SDE Business Partnering-specializes in helping customers rapidly build and deploy technology infrastructure in a timely, cost-effective manner.
WWT's electronic procurement and logistics capabilities combine procurement services and logistics functions with state-of-the-art information systems technology, building upon WWT's success as a premier value-added reseller in the information technology industry. This allows partners to focus on core competencies while maximizing supply chain efficiencies. Both customers and partners benefit from having WWT, a proven distribution and logistics company, manage their inventory while at the same time gaining access to WWT's web-based procurement, inventory management and deployment management applications.
WWT has headquarters in St. Louis, Missouri, with remote sales and distribution facilities in Plano, Texas; Austin, Texas; Livermore, California; Aberdeen, Maryland; Nashville, Tennessee; Detroit, Michigan; Reno, Nevada; and McLean, Virginia. For more information, please visit us at www.wwt.com.