Products & Services
remote monitoring and management
World Wide Technology can provide 24x7x365 proactive remote monitoring and
management of your entire IT infrastructure. Our experienced professionals use
state-of-the-art fault management tools to monitor all of your network devices,
servers, phones, PCs and more, giving you the capability to focus on development and
mission-critical objectives rather than day-to-day maintenance. WWT delivers:
Download our Remote Monitoring & Management Overview (1.08 M PDF)
PROACTIVE REMOTE MONITORING AND MANAGEMENT:
Let WWT monitor and track your critical IT infrastructure components and services via a secure connection to your network. Our cutting-edge remote monitoring technology ensures potential issues are identified before they could cause outages or service degradation.
A FULL RANGE OF REMOTE SERVICES:
WWT’s certified experts and tools provide a full range of remote monitoring and
management services, including IPT Management, Fault Management, Performance Management, Uplogix Secure Remote Management, iTWatch Desktop Management and more to help you protect and optimize your critical assets and operations.
24x7x365 LIVE TECHNICAL SUPPORT:
We deliver continuous advanced technical support via our Technical Service Center at any time of the day or night. All you need to do is pick up the phone and we will be waiting to assist you.
CUSTOMIZED SERVICES:
WWT understands that business and technology requirements differ dramatically from organization to organization. That’s why we offer a complete managed service continuum and custom service level agreements, so you can pick and choose the services you need to succeed.
Capabilities:
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Key Benefits:
- Cut Costs
- Improve Performance
- Enhance Security and Scalability
- Save Time and Resources
- Ensure Compliance
- World-Class Support
WHY WWT?
WWT provides a unique blend of proven technical expertise, scalable solutions and
flexible service level agreements to our commercial enterprise, education,
healthcare and federal clients. We take an informed, consultative approach to
developing, deploying and maintaining the right advanced technology solutions for
you and your budget.
POWERFUL PARTNERSHIPS
WWT’s longstanding partnerships with technology giants Cisco, EMC, HP, Sun
Microsystems and Oracle, among others, work to your benefit. Because of our
familiarity and expertise with our partners’ technology, WWT can help you configure,
install, troubleshoot and maintain the most flexible and effective solutions for your
enterprise or agency.
In addition to the following leading OEMs, WWT offers technology products from
more than 3,000 manufacturers around the world, so we can provide each customer
with precisely the right solution. WWT’s strategic partnerships include:
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ALWAYs-ON SUPPORT & TECHNICAL SERVICE CENTer
WWT’s state-of-the-art Technical Service Center provides direct access to our staff of
highly-trained engineers, partners and manufacturers to address your needs at any
time with:
- 24x7x365 Live Support Accessible via Phone, Web and e-mail
- Web Portal Access to Track Project Progress
- Automated e-mail Notifications
- Certified Engineers and State-of-the-Art Technology Integration Labs
- Customized Communications and Escalation Procedures
- Access to WWT’s IT Knowledgebase, which Aggregates 750,000+ IT Products from more than 3,000 Manufacturers
GET STARTED TODAY
Contact Us to join the growing number of global business leaders
benefiting from World Wide Technology’s technical expertise, award-winning
partnerships, superior physical infrastructure and dedicated support today.