Products & Services
As an authorized reseller of information technology hardware and services, we leverage our strategic partnerships with major OEM’s to provide our customers with a single source for a complete array of technology solutions. And with our master distributor relationships, we offer our customers unparalleled access to over $4 billion of inventory. Our goal is to provide our customers with the right products at the right price, delivered on time.
Order Management and Reporting
Value Added Reseller
We are a premier reseller of technology products and services. Since 1990, we have developed strategic relationships with industry leading OEM's and suppliers. Key partnerships include:
- Cisco Systems - Gold Certified learn more
- Sun Microsystems™ - Elite Partner learn more
- Hewlett-Packard - Platinum Partner learn more
- EMC - Velocity Signature Partner learn more
- Microsoft - Gold Partner
- IBM - eBusiness Certified Partner
- Dell - Premier Reseller
- Oracle - Authorized Service
- Lenovo - Business Partner
E-Commerce Integration
More than just a source for IT products and services, we have created a one-stop e-commerce portal. Our on-line applications enable participants to manage their procurement through deployment responsibilities via the Internet, including:
- Product Availability Inquiries
- Product Research/Comparison
- Requisition and Procurement
- Routing and Approval
- Project Collaboration
- Product Catalog
- Order Tracking
- Inventory Management
- Delivery Coordination
- Invoicing and Financial Settlement
Our vendor-neutral approach and open, scalable platform is attractive to both purchasers and suppliers. Our current e-Procure platform includes a comprehensive product database that aggregates over 500,000 IT and networking products from more than 3,000 manufacturers.
Order Management and Reporting
Behind every successful technology solution is up-to-date and accurate information. WWT offers reports generated from transactional data within our ERP and e-Commerce site, supporting operational or metric reporting needs according to established service level agreements. Operational reports provide significant detail at the transaction level. Metrics and statistics reports use the same data to provide analysis, trending and performance information as it relates to a particular function over a period of time. WWT provides a number of customizable reports including those in the following categories:
- Supplier Performance
- Operational Reporting
- Order Processing Metrics
- Shipping Performance
- Quality Metrics
- Customer Spend
With a performance-based approach to managing the requisition-through-deployment process, we rely heavily on real-time reporting, service level metrics, and alerting. Our powerful reporting capabilities allow all parties to make the right decisions and increase efficiencies with fewer errors.
Integration and Staging
Our team of technology professionals offers configuration and integration services including equipment aggregation and staging; hardware configuration; software imaging; asset tagging; and auditing. These services, backed by our quality processes and supported by on-line project management tools, are aligned with several major IT OEM’s.
Asset Recovery Solutions
WWT provides customers a structured, secure process to resell or recycle their surplus technology assets. Fast, affordable, and easy to use, our solutions provide a cost-effective and environmentally friendly method of equipment disposal. Ultimately, our solutions reduce the total cost of ownership at the end of the technology asset lifecycle.
Pre-Sales Technical Support
Our team of highly qualified engineers and inside sales professionals provides outstanding support in the areas of product configuration, specification and pricing. In addition, our trained sales staff is kept abreast of the latest developments in technology solutions and is capable of providing suggestions for product alternatives.