AI Assistants
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Digital Workspace Priorities for 2025
A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025
Agent-2-Agent Protocol (A2A) - A Deep Dive
Explore the transformative potential of Google's Agent2Agent (A2A) protocol, enabling seamless AI agent collaboration across diverse systems. Discover how A2A's scalable, secure, and model-agnostic design can revolutionize intelligent automation, driving operational efficiency and innovation. Uncover why A2A might be the next leap in AI-driven business solutions.
Blog
•Jun 15, 2025
AI Agents 101: From Concept to Creation
Dive into the fascinating world of AI Agents in this comprehensive learning path that transforms beginners into creators. You'll explore what agents truly are and discover the inner workings that make them tick, from decision-making algorithms to execution frameworks. The journey continues with an in-depth look at the tools agents leverage and tasks they excel at, preparing you for the hands-on lab where you'll build your very own agent from scratch. By the end, you'll have both theoretical knowledge and practical experience in creating these powerful digital assistants that are revolutionizing how we interact with technology and solve complex problems.
Learning Path
Introducing Atom Ai: A 24/7 Agentic Digital Assistant Built for Business
Atom Ai is WWT's agentic digital assistant — built by experts and trained on deep organizational knowledge. Securely embedded across workflows, it's reshaping how decisions are made, how teams operate and how innovation scales. Atom Ai delivers fast, reliable answers, reduces interruptions and continuously learns from every interaction, driving measurable business value.
Video
•1:45
•Aug 28, 2025
Generative AI
Generative AI is a cutting-edge technology that has been making waves across various industries in recent years. Unlike traditional AI systems that are designed to analyze and interpret existing data, generative AI has the remarkable ability to create entirely new content, from text and images to music and even code. This revolutionary technology leverages complex machine learning algorithms and neural networks to understand patterns and structures in vast amounts of data, enabling it to generate original and often highly realistic outputs. As generative AI continues to evolve and improve, it promises to transform creative processes, problem-solving, and innovation across numerous fields, from art and entertainment to scientific research and product development. Learn about what Generative AI is and how it works, in this Learning Path.
Learning Path
AI Drivers License
The Artificial Intelligence (AI) Driver's License is a new WWT initiative aimed at ensuring we are using AI safely and effectively for our customers. The Driver's License is a way for us to validate and certify that our employees have mastered basic AI competencies and are leveraging current AI best practices in all of our client engagements. This is WWT's public version of the AI Drivers License learning path and is encouraged to be shared with others!
Learning Path
LLM Security
In this learning path, you will gain a fundamental understanding of Large Language Model (LLM) security. Through a series of articles and videos you will explore topics like what is an LLM, data security risks, the OWASP Top 10 for LLMs, strategies for defending LLM systems, and the critical role users play in maintaining security.
Learning Path
Pediatric Vaccine Assistant
Primary care and pediatric providers can spend significant time manually cross-referencing multiple sources to construct accelerated catch-up protocols for unvaccinated or under-vaccinated patients. The Pediatric Vaccine Assistant streamlines this workflow, reducing administrative burden and supporting evidence-based care.
Foundations Lab
•34 launches
LLM Powered Clinical Trial Matcher
The recruitment of patients for clinical trials presents significant challenges for pharmaceutical companies, often delaying drug development, increasing cost, and leaded to study failure. This lab explores how AI applied to anonymized health records enables efficient trial matching—at single, bulk, and multi-trial levels—reducing time, improving accuracy, and enhancing access for researchers, providers, and patients.
Foundations Lab
•64 launches
Digital Trends Spotlight: AI Insights for CX Leaders
An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025
Revolutionizing Telecom Network Operations Through AI
Discover how WWT, in close partnership with a leading wireless carrier, delivered the technical expertise and scalable AI solutions needed to modernize the carrier's network operations — upskilling employees, automating corrections and enhancing network stability.
Case Study
The GenAI Chatbot Transforming Network Operations at Southern California Edison
NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
Case Study