AI Assistants
AI Assistants insights
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Generative AI
Generative AI is a cutting-edge technology that has been making waves across various industries in recent years. Unlike traditional AI systems that are designed to analyze and interpret existing data, generative AI has the remarkable ability to create entirely new content, from text and images to music and even code. This revolutionary technology leverages complex machine learning algorithms and neural networks to understand patterns and structures in vast amounts of data, enabling it to generate original and often highly realistic outputs. As generative AI continues to evolve and improve, it promises to transform creative processes, problem-solving, and innovation across numerous fields, from art and entertainment to scientific research and product development. Learn about what Generative AI is and how it works, in this Learning Path.
Learning Path
AI Drivers License
The Artificial Intelligence (AI) Driver's License is a new WWT initiative aimed at ensuring we are using AI safely and effectively for our customers. The Driver's License is a way for us to validate and certify that our employees have mastered basic AI competencies and are leveraging current AI best practices in all of our client engagements. This is WWT's public version of the AI Drivers License learning path and is encouraged to be shared with others!
Learning Path
Digital Workspace Priorities for 2025
A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025
AI Agents 101: From Concept to Creation
Dive into the fascinating world of AI Agents in this comprehensive learning path that transforms beginners into creators. You'll explore what agents truly are and discover the inner workings that make them tick, from decision-making algorithms to execution frameworks. The journey continues with an in-depth look at the tools agents leverage and tasks they excel at, preparing you for the hands-on lab where you'll build your very own agent from scratch. By the end, you'll have both theoretical knowledge and practical experience in creating these powerful digital assistants that are revolutionizing how we interact with technology and solve complex problems.
Learning Path
Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively. Embrace the future of coding, powered by AI, for better software and happier developers.
Blog
•May 22, 2025
Digital Trends Spotlight: AI Insights for CX Leaders
An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025
The WWT Agentic Network Assistant
The WWT Agentic Network Assistant is an AI assistant that automates network troubleshooting, configuration validation and compliance checks for enterprise IT environments. It translates natural language queries into CLI commands, executes them on network devices via SSH, analyzes outputs using AI and provides actionable insights. Additionally, it integrates with Cisco documentation for reference and supports automated runbook execution to streamline network operations.
Video
•20:14
•Mar 20, 2025
The GenAI Chatbot Transforming Network Operations at Southern California Edison
NVIDIA is collaborating with Southern California Edison (SCE) and WWT on Project Orca, an AI-driven platform that will set a new benchmark for proactive telecommunication network management in the utility industry. By integrating GenAI, machine learning and predictive analytics, the project will enhance operational efficiency, reliability and resilience at SCE's Network Operations Center (NOC) by reducing downtime, accelerating resolutions and optimizing resource allocation.
Case Study
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025
Introducing Atom Ai: A 24/7 Agentic Digital Assistant Built for Business
Atom Ai is WWT's agentic digital assistant — built by experts and trained on deep organizational knowledge. Securely embedded across workflows, it's reshaping how decisions are made, how teams operate and how innovation scales. Atom Ai delivers fast, reliable answers, reduces interruptions and continuously learns from every interaction, driving measurable business value.
Video
•1:45
•Aug 28, 2025
AI-Powered Manufacturing Assistant
The WWT AI-Powered Predictive Maintenance Assistant uses machine learning and a large language model to predict equipment failures, schedule maintenance, generate instructions, and answer related questions. Through an interactive UI, users explore proactive, data-driven strategies to reduce downtime, extend machine life, and optimize resources, demonstrating AI's transformative potential in manufacturing environments.
Foundations Lab
•83 launches
WWT Agentic Network Assistant
Explore the WWT Agentic Network Assistant, a browser-based AI tool that converts natural language into Cisco CLI commands, executes them across multiple devices, and delivers structured analysis. Using a local LLM, it streamlines troubleshooting, summarizes device health, and compares configs, demonstrating the future of intuitive, AI driven network operations.
Foundations Lab
•322 launches