AI Assistants and Agents
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Generative AI
Generative AI is a cutting-edge technology that has been making waves across various industries in recent years. Unlike traditional AI systems that are designed to analyze and interpret existing data, generative AI has the remarkable ability to create entirely new content, from text and images to music and even code. This revolutionary technology leverages complex machine learning algorithms and neural networks to understand patterns and structures in vast amounts of data, enabling it to generate original and often highly realistic outputs. As generative AI continues to evolve and improve, it promises to transform creative processes, problem-solving, and innovation across numerous fields, from art and entertainment to scientific research and product development. Learn about what Generative AI is and how it works, in this Learning Path.
Learning Path
Everyday Prompt Engineering
This learning path introduces AI users to key concepts and practices for crafting effective prompts that maximize the value of AI tools. It begins by providing essential background knowledge to explain why prompt engineering is critical for generating high-quality responses. It will then culminate with the introduction of the Prompt Blueprint—a practical framework to help users design effective prompts.
Learning Path
AI Agents 101: From Concept to Creation
Dive into the fascinating world of AI Agents in this comprehensive learning path that transforms beginners into creators. You'll explore what agents truly are and discover the inner workings that make them tick, from decision-making algorithms to execution frameworks. The journey continues with an in-depth look at the tools agents leverage and tasks they excel at, preparing you for the hands-on lab where you'll build your very own agent from scratch. By the end, you'll have both theoretical knowledge and practical experience in creating these powerful digital assistants that are revolutionizing how we interact with technology and solve complex problems.
Learning Path
Hands-On Lab Workshop: Prompt Engineering Lab
Join our virtual lab workshop to master prompt engineering using the Prompt Blueprint—a structured approach for creating effective prompts for AI models. This session covers the fundamentals of prompt engineering, including how to use blueprint elements such as task, context, constraints, persona, format, and tone to progressively improve AI responses. Participants will engage in hands-on exercises, to experiment with prompt design and customization for real-world scenarios. Live Q&A with experts is included—ideal for anyone interested in maximizing the value of generative AI tools in their workflows.
Webinar
•Jan 22, 2026 • 11am
AI Drivers License
The Artificial Intelligence (AI) Driver's License is a new WWT initiative aimed at ensuring we are using AI safely and effectively for our customers. The Driver's License is a way for us to validate and certify that our employees have mastered basic AI competencies and are leveraging current AI best practices in all of our client engagements. This is WWT's public version of the AI Drivers License learning path and is encouraged to be shared with others!
Learning Path
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025
Revolutionizing Telecom Network Operations Through AI
Discover how WWT, in close partnership with a leading wireless carrier, delivered the technical expertise and scalable AI solutions needed to modernize the carrier's network operations — upskilling employees, automating corrections and enhancing network stability.
Case Study
Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively.
Blog
•Feb 20, 2026
AI Prompt Injection Lab
Explore the hidden dangers of prompt injection in Large Language Models (LLMs). This lab reveals how attackers manipulate LLMs to disclose private information and behave in ways that they were not intended to. Discover the intricacies of direct and indirect prompt injection and learn to implement effective guardrails.
Foundations Lab
•880 launches
Crafting Your First AI Agent
Embark on a journey to create AI agents with "Crafting Your First AI Agent." This hands-on lab introduces LangChain, LangGraph, and CrewAI frameworks, empowering you to build, run, and understand AI agents. Discover the intricacies of AI workflows and multi-agent systems, transforming curiosity into practical expertise.
Foundations Lab
•774 launches
The WWT Agentic Network Assistant
Empower your network operations with AI-driven automation and actionable insights.
Video
•20:14
•Mar 20, 2025
Digital Workspace Priorities for 2026
A roadmap for improving the digital employee experience in the AI age
WWT Research
•Jan 7, 2026