AI Assistants and Agents
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Generative AI
Generative AI is a cutting-edge technology that has been making waves across various industries in recent years. Unlike traditional AI systems that are designed to analyze and interpret existing data, generative AI has the remarkable ability to create entirely new content, from text and images to music and even code. This revolutionary technology leverages complex machine learning algorithms and neural networks to understand patterns and structures in vast amounts of data, enabling it to generate original and often highly realistic outputs. As generative AI continues to evolve and improve, it promises to transform creative processes, problem-solving, and innovation across numerous fields, from art and entertainment to scientific research and product development. Learn about what Generative AI is and how it works, in this Learning Path.
Learning Path
AI Agents 101: From Concept to Creation
Dive into the fascinating world of AI Agents in this comprehensive learning path that transforms beginners into creators. You'll explore what agents truly are and discover the inner workings that make them tick, from decision-making algorithms to execution frameworks. The journey continues with an in-depth look at the tools agents leverage and tasks they excel at, preparing you for the hands-on lab where you'll build your very own agent from scratch. By the end, you'll have both theoretical knowledge and practical experience in creating these powerful digital assistants that are revolutionizing how we interact with technology and solve complex problems.
Learning Path
AI Drivers License
The Artificial Intelligence (AI) Driver's License is a new WWT initiative aimed at ensuring we are using AI safely and effectively for our customers. The Driver's License is a way for us to validate and certify that our employees have mastered basic AI competencies and are leveraging current AI best practices in all of our client engagements. This is WWT's public version of the AI Drivers License learning path and is encouraged to be shared with others!
Learning Path
Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively. Embrace the future of coding, powered by AI, for better software and happier developers.
Blog
•May 22, 2025
How AI Agents Are Transforming IT Ops
AI agents are moving from hype to the heart of enterprise IT. In this episode of the AI Proving Ground Podcast, Eric Jones and Ruben Ambrose — two leading AI experts — explore how intelligent, human-guided systems are transforming IT service management, incident response and operational scale to deliver faster resolutions, stronger security and smarter decisions across the enterprise.
Video
•1:38
•Oct 28, 2025
LLM Security
In this learning path, you will gain a fundamental understanding of Large Language Model (LLM) security. Through a series of articles and videos you will explore topics like what is an LLM, data security risks, the OWASP Top 10 for LLMs, strategies for defending LLM systems, and the critical role users play in maintaining security.
Learning Path
Revolutionizing Telecom Network Operations Through AI
Discover how WWT, in close partnership with a leading wireless carrier, delivered the technical expertise and scalable AI solutions needed to modernize the carrier's network operations — upskilling employees, automating corrections and enhancing network stability.
Case Study
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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025
Digital Trends Spotlight: AI Insights for CX Leaders
An overview of the latest trends and insights in customer experience
WWT Research
•Mar 10, 2025
Agent-2-Agent Protocol (A2A) - A Deep Dive
Explore the transformative potential of Google's Agent2Agent (A2A) protocol, enabling seamless AI agent collaboration across diverse systems. Discover how A2A's scalable, secure, and model-agnostic design can revolutionize intelligent automation, driving operational efficiency and innovation. Uncover why A2A might be the next leap in AI-driven business solutions.
Blog
•Jun 15, 2025
LLM Powered Clinical Trial Matcher
The recruitment of patients for clinical trials presents significant challenges for pharmaceutical companies, often delaying drug development, increasing cost, and leaded to study failure. This lab explores how AI applied to anonymized health records enables efficient trial matching—at single, bulk, and multi-trial levels—reducing time, improving accuracy, and enhancing access for researchers, providers, and patients.
Foundations Lab
•70 launches