Cisco Live 2025: Observability & AIOps Takeaways
In this blog
The age of AgenticOps is arriving with Cisco Live 2025
At Cisco Live 2025 in San Diego, the company made its strategic priorities unmistakably clear: Observability and AIOps are no longer enhancements — they are foundational. Cisco introduced a bold new paradigm, AgenticOps, marking a shift from AI-assisted to AI-driven operations. In this model, intelligent agents and large language models (LLMs) proactively manage networks — identifying, diagnosing and resolving issues before human intervention is needed.
Unified observability: The backbone of AgenticOps
Cisco's AI Canvas and Deep Network Model are interconnected components of Cisco's vision for AI-powered IT operations, known as AgenticOps. The Deep Network Model is a specialized LLM that acts as the engine for AI Canvas, providing the intelligence and contextual awareness needed for its functions. AI Canvas, in turn, is a generative user interface that leverages the Deep Network Model to facilitate collaboration, troubleshooting and automation across different IT domains.
Announcing Cisco AI Canvas: The network assistant that sees, thinks and acts
Revolutionizing IT with AgenticOps, AI Canvas is Cisco's first generative UI for cross-domain IT — a shared, intelligent workspace that brings real-time telemetry, AI insights and team collaboration into one view. Built for AgenticOps, it transforms how NetOps, SecOps and App teams solve problems fast.
There was a very well received "live" demo during the opening keynote. And it looks promising. However, this is in Alpha and will be tested by design partners (including WWT) and four customers in the Fall of 2025 (with potential general availability in Q1 2026).
Cisco Deep Network Model
Deep Network is A purpose-built networking LLM, fine-tuned on over 40 years of Cisco domain expertise. It delivers ~20 percent better reasoning for troubleshooting, configuration and automation, and it learns continuously from telemetry and TAC/CX insights. Think of Deep Network Model as capturing decades of tacit expertise from CCIEs and product material!
Key updates, roadmap highlights and quick hits
Splunk integrations
- ThousandEyes data is now live in Splunk Observability.
- Catalyst and Meraki network health data will integrate with Splunk in September 2025.
- Starting August 2025, Cisco firewall logs can be ingested into Splunk at no cost (conditions apply).
- A validated Splunk Pod design, built on Cisco UCS, launches in June 2025.
- AI workload monitoring — covering LLM and GPU workloads — arrives in September 2025 via Splunk and AppDynamics.
ThousandEyes enhancements
- Cisco's new AI assistant in ThousandEyes, also known as the Cisco AI Assistant, is a conversational, generative AI layer powered by the Deep Network Model.
- Multi-Layered Assurance: Now live, this feature extends visibility across both owned and third-party infrastructure.
- Zero Trust integration: ThousandEyes now supports Cisco's Universal ZTNA, enforcing policies across 1,200+ GenAI applications.
What this means for your organization
The transformation Cisco outlined at Live 2025 is not about new tools — it is a fundamental shift in how we approach network operations. With intelligent systems that do not just inform but act autonomously, organizations must begin preparing now. As key capabilities roll out throughout 2025, the time to adapt to this new operational reality is now.