This lab is sandbox environment designed to simulate a collaboration ecosystem with Oracle Session Border Controllers. Participants will have access to a Cisco and Asterisk Collaboration environments. Students will be able to test and configure the Oracle Session Border Controllers and enable VoIP calling between the systems.

Create a working Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. By the end of the lab, you will know how to make and take calls, create and check voicemail, and use Jabber to message between users.

This experience lab will showcase the Pexip Video Conferencing system.

The Mobile Remote Access (MRA) solution provides users who are external to the organization the ability to deploy physical endpoints and soft-clients, such as Cisco Jabber, decreasing time spent trying to set up meetings and chat between disparate systems.

Cisco Webex Contact Center is a next-generation cloud contact center solution. Designed and built from its foundation as a Software-as-a-Service (SaaS) cloud solution, Webex Contact Center's best-of-breed platform architecture brings your business the innovation, flexibility, scalability, and agility of the cloud without sacrificing security. As a cloud-based subscription, Webex Contact Center enables rapid time to market and time to new revenue while minimizing upfront capital investment.

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

This experience lab will showcase Cisco Meeting Server and VQ Conference Manager. Cisco Meeting Server brings premises-based video, audio and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices and provides an enjoyable and intuitive user experience. VQ Conference Manager allows you to exploit the full power of Cisco Meeting Server and deliver secure, high-quality conferencing services. Together VQ Conference Manger and Cisco Meeting Server can deliver video conferencing at mind-blowing scale. One VQ Conference Manager customer is running Cisco Meeting Server clusters hosting up to 6,000 participants in call at any one time. Another is delivering over a million participant joins per month – and close to a billion minutes per year.

User Experience lab focused on using the Akkadian Provisioning Manager to facilitate common Day 2 workflows such as user onboard and offboarding.