Great customer experiences increase loyalty, spurs growth and enables you to continue investing in technology to unlock even greater experiences. But too often, disjointed IT systems and siloed data stand in the way. Join WWT Director of Digital Products Chris Douglas as he talks about how unified commerce ties it all together — breaks down silos across IT systems to provide visibility into customer data, e-commerce, order fulfillment, inventory management, customer relationship management (CRM), point-of-sale (POS) systems and more.

Voice traffic cyber threats have become increasingly sophisticated. Robocalls. Spoof or spam calls. Vishing. And the rapidly growing number of AI-driven attacks. These are all avenues bad actors are taking to compromise organizations through contact centers — a common threat landscape that can often get overlooked. Join WWT Technical Solutions Architect Kevin Buckley and Oracle Communications Solutions Architect Chris Telford as they discuss ways you can defend the contact center against these threats with voice traffic cyber security.