Implementing Cisco Collaboration Applications (CAPPS)

Course Content

Implementing Cisco Collaboration Applications (CAPPS) is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Course Length: 5 Days

Course Objectives

Upon completion of this course, the student should be able to:


Course Outline

Module 1: Cisco Unity Connection

Module 2: Cisco Unity Express

Module 3: Cisco Unified IM and Presence Implementation

Module 4: Video Provisioning and Integration in a Unified Communications Deployment