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Webinar

TEC37 Digital Workspace Series E06: What’s Next for Customer EX and Workforce Productivity?

Event Overview

Several industry events that relate to employee experience, collaboration and workforce productivity took place in September and October 2021. Join WWT experts as they separate the reality from the hype, summarize the key themes and point us to the salient trends and solutions that our customers’ organizations are prioritizing.

What to expect

In a single webcast, WWT recaps the themes & key takeaways from three big industry events: Digital Workplace Experience Summit, Zoomtopia and Cisco’s WebexOne. WWT will highlight the main themes & announcements from industry thought leaders and technology providers and compare that with our customers’ priorities.
  • Recap WebexOne: Hybrid Work & Contact Center
  • Key Themes for 2022 Workforce Experience
  • Reality Check: Do the themes we hear at industry events match what large organizations are most focused on moving forward?
  • Solution Landscape: Key themes, announcements and features with WWT’s point-of-view about their impact

Goals and Objectives

This episode will provide recap of several industry events in a single webcast. You’ll understand the key themes and technology solutions that are going to impact the digital workspace and the contact center in 2022.

Who should attend?

CIO, CTO, Directors and VPs of Employee Experience, Digital Workplace leaders; Contact Center & Customer Experience leaders; IT Directors, or anyone associated with delivering and supporting collaboration and workforce productivity.

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