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Let Me Be Clear: How to Gain Clarity and Control to Bolster Your Cyber Defenses | Research
Enterprise IT is more complex than ever as the era of hybrid work and decentralized applications can quickly lead to unpredictable data flows and surprises around seemingly every corner. Security teams need more control, not less. But how can you implement a holistic approach built around people, process and technology? The answer isn't always clear.
Join WWT security experts Matt Berry and Jill Cochrane, two cybersecurity industry veterans, as they discuss the challenges of observability and visibility — the foundation of any cyber program — from both a technical and business perspective. Matt and Jill offer tips and tricks on how you can gain clarity in what devices and applications are connected to the network, what each application and device is doing, and whether it's doing what it's supposed to be doing.
How to Drive an Automation Strategy from the Top Down | Research
Automation has traditionally been viewed as an IT project or series of IT projects. But increasingly, C-level leaders are asking about it. But what should you automate first? Who should lead efforts? And how do you know if automation is working?
Join WWT EVP of Global Supply Chain Jeree Hanavec and Principal Consultant Anshul Chaturvedi as they talk about the importance of driving a top down strategy when it comes to enterprise automation. Jeree and Anshul also talk about how you can prioritize the right things to automate and how you can measure success.
Making Sense of Identity and Access Management | Research
As businesses interact and transact with an ever-growing ecosystem of employees, customers, third-party vendors and supply chains, identity-related risks are rapidly increasing. A foundational identity and access management (IAM) program helps makes sense of the chaos and hardens your organization's overall security posture. It's also a vital prerequisite for taking advantage of the latest security frameworks, including zero trust and SASE/SSE architectures.
Join WWT Senior Practice Manager Jayson Yee as he shares how organizations can start—or mature—their IAM journey. He'll highlight how to evaluate vendors tailored to your organization's unique use cases, the benefits and drivers of a strong IAM program, and areas where your organization may already have identity technology deployed.
How Do You Balance Employee and Customer Experience? | Research
Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction.
Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.
How to Optimize Automation ROI with Deep Observability | Research
You can't automate what you can't see. Therefore, investing in observability of your IT environments is critical for driving automation success. The problem is that business processes are supported by multiple IT teams and environments, and observability is not always prioritized in large-scale automation initiatives.
Join WWT's Kevin Wald and Mike Cervasio, both of whom are automation experts, as they talk about how to gain observability in IT environments that in many cases are decades old. Kevin and Mike also touch on key metrics to track to make sure you're getting the most ROI on your automation investments and how observability can quickly lead to scalability.
What's new
Keeping it Cool: The Vital Role of Data Center Cooling Solutions | Research
Game-changing technologies such as high-performance computing, artificial intelligence and machine learning are placing greater demand on data centers industry wide. Meanwhile, corporate sustainability targets are fast approaching, which is forcing organizational leaders to push for greater efficiencies across the business.
Join WWT's Taylor Cooper and Don Molaro as they talk about the importance of data center cooling solutions and the impact they can have on accelerating data center output while simultaneously driving efficiency. Taylor and Don talk about specific solutions that can make an impact and how IT leaders can begin to incorporate them without skipping a beat.
How to Drive an Automation Strategy from the Bottom Up | Research
Automation has become a business imperative in the era of efficiency. And while sound automation strategy starts at the top, a bottom up, grassroots approach is equally important. It's likely that some form of automation is already underway at your organization. The challenge is: How do you scale automation efforts taking place below the radar?
Join WWT Technical Solutions Architect Dana Callear and Senior Director of IT Leadership Dave O'Toole as they talk about how leaders can sync executive strategy with automations that are already occurring within an organization. Dana and Dave also discuss the importance of identifying pockets of automation that can help drive scale and the role culture plays in making it all happen.
How to Optimize Automation ROI with Deep Observability | Research
You can't automate what you can't see. Therefore, investing in observability of your IT environments is critical for driving automation success. The problem is that business processes are supported by multiple IT teams and environments, and observability is not always prioritized in large-scale automation initiatives.
Join WWT's Kevin Wald and Mike Cervasio, both of whom are automation experts, as they talk about how to gain observability in IT environments that in many cases are decades old. Kevin and Mike also touch on key metrics to track to make sure you're getting the most ROI on your automation investments and how observability can quickly lead to scalability.
TEC37 Carrier Networking Series E05: Routing and Optical Technologies, Converged - Part II
This is a follow up from a previous TEC37 where we discussed the theory of collapsing the optical network into the routed network. Now commonly known as Routed Optical Networks (RON), fueled by Cisco, this architecture is being promoted heavily in the industry and is picking up steam. Join our expert panel as they discuss the current state of the technology, and what WWT is doing to be at the forefront of its evolution and adoption.
Mature Your Cloud Marketplace Capabilities to Drive More Value Out of Your Cloud Strategy | Research
Cloud marketplaces are designed to help optimize cloud costs. But for all the potential they offer, we've found our client base can struggle to extract the full value of cloud marketplaces.
Join WWT's Joshua Bushman and Lauren Fleming, both authors of the recently published Cloud Marketplace Maturity Model report, as they talk about a framework for simplifying, streamlining and scaling how they buy, deploy and manage cloud solutions across their business.
How to Drive an Automation Strategy from the Top Down | Research
Automation has traditionally been viewed as an IT project or series of IT projects. But increasingly, C-level leaders are asking about it. But what should you automate first? Who should lead efforts? And how do you know if automation is working?
Join WWT EVP of Global Supply Chain Jeree Hanavec and Principal Consultant Anshul Chaturvedi as they talk about the importance of driving a top down strategy when it comes to enterprise automation. Jeree and Anshul also talk about how you can prioritize the right things to automate and how you can measure success.
Evolve Your Contact Center From Cost Center to Strategic Value Enabler | Research
Leaders across industries are prioritizing customer experience to build advocacy and grow their businesses. A crucial – but often neglected – component of the customer experience is the contact center. While you'll often find the contact center buried at the bottom of the digital transformation list, the reality is it can make or break your customer experience.
Join WWT's Morgan Laville and Patrick Bond as they talk about how to turn your contact center into a rich hub of customer insights and a contributor to customer satisfaction, sentiment and loyalty. Morgan and Patrick also discuss WWT's Contact Center Maturity Model and how it can help guide your journey and justify investments.
A Great Employee Experience Hinges on Automation | Research
Automation in the digital workspace boils down to intelligently automating the right processes and eliminating friction so employees and IT are empowered to focus on more meaningful work and resolve issues faster. But to be clear: It's not about automating everything. It's about automating everything right.
Join Ivan Wintersteiger and Mike Cervasio of WWT as they talk about how automation is helping time- and budget-constrained IT departments do more with less. They'll also tackle automation challenges from an employee and IT perspective and provide practical steps you can take now to enable automation while detailing areas you should prioritize.
TEC37 Digital Workspace Series E07: Breaking Down the Barriers to Achieving an Anywhere Care Workspace
The global pandemic has forever altered the healthcare industry, accelerated new care models while exposed costs and outcome challenges. Digital disruption and consumer demand are transforming health systems and driving the next wave in care: health delivered anytime, anywhere, through a preventative, personalized and participatory model of care. But how can our health care providers that have traditionally invested in capital-intensive bricks and mortar facilities, adjust to the challenges in moving to a service model that brings care to the patient? What IT strategies, actions and investment can they take to keep the lights on while preparing for this new experience-oriented model of care delivery? Tune into this TEC37 episode to learn answers to these questions and more!
Let Me Be Clear: How to Gain Clarity and Control to Bolster Your Cyber Defenses | Research
Enterprise IT is more complex than ever as the era of hybrid work and decentralized applications can quickly lead to unpredictable data flows and surprises around seemingly every corner. Security teams need more control, not less. But how can you implement a holistic approach built around people, process and technology? The answer isn't always clear.
Join WWT security experts Matt Berry and Jill Cochrane, two cybersecurity industry veterans, as they discuss the challenges of observability and visibility — the foundation of any cyber program — from both a technical and business perspective. Matt and Jill offer tips and tricks on how you can gain clarity in what devices and applications are connected to the network, what each application and device is doing, and whether it's doing what it's supposed to be doing.
Building a Sustainable Technology Framework to Drive ESG Initiatives | Research
Environmental, social and governance (ESG) initiatives are now squarely in the crosshairs of C-suite and boardroom leaders, which is putting a lot of pressure on business and IT leaders to dive full force into an area they may not be super comfortable in. What is the role of IT and the CIO in driving sustainability success?
Join WWT's Brendan Walsh and Wes Palmer, who lead our ESG practice, as they dive into the wide array of solutions and services that make it possible for companies to continue relying on data and computing power while also becoming more environmentally sustainable. Brendan and Wes also touch on building efficiencies in the data center, making sense of a crowded marketplace and steps to take to build a sustainable technology framework.
6 Principles to Drive Automation Strategy | Research
Automation is gaining momentum and rapidly becoming a top priority for business leaders looking to drive growth, simplicity and efficiency. Yet developing a comprehensive automation strategy remains a struggle for many. The key lies in prioritizing the right automation initiatives and executing them effectively.
Join WWT Principal Automation Architect Nick Thompson as he presents six fundamental principles to guide organizations on their automation journey. Whether you're just beginning or looking to enhance existing automation initiatives, Nick's expertise can help you build a successful automation strategy aligned with business goals, empower your teams, and ensure project success.
Editor's note: This recording also features Tanner Bechtel, who no longer works at WWT.
Go Big or Go Home: How to Pack More Features Into Existing Network Architectures | TEC37
Network traffic is growing more complex each and every day as hybrid and remote work continues to be the norm. That's putting traditional network architectures in a state of major upheaval after decades of relative stagnation. Wi-Fi, secure access service edge (SASE), private wireless — options for connectivity keep growing. This includes transport networks, which are evolving to deliver new services and user experiences.
Join WWT technical solution architects Joshua Hogan and Tyler Tappy as they discuss the important details of implementing a converged transport network, which takes the long-reach optical technology typically found in standalone optical networks and consolidates it into a compact, high-performance router. Joshua and Tyler also cover key steps to putting a converged transport network into action.
Is Your Data Secure in the Cloud? | Research
Now that they're in the cloud, many organizations are asking whether their rush to migrate all workloads and applications was really best for the long-term success of the business. Cloud security plays a big part in that consideration. So, how should organizations think about this balancing act between "embracing everything cloud" vs "protecting their most valuable data"? Has the recent acceleration in cloud adoption changed the traditional function/role of security teams?
Join Clint Huffaker, WWT's Application and API Security Lead, as he shares valuable context related to those questions. He also dives into what an ideal cloud security program looks like, why cloud developers are being asked to "shift left," and what steps leaders can take now to help cloud security enable the business and unlock the full value promised by investment in the cloud.
Making Sense of Identity and Access Management | Research
As businesses interact and transact with an ever-growing ecosystem of employees, customers, third-party vendors and supply chains, identity-related risks are rapidly increasing. A foundational identity and access management (IAM) program helps makes sense of the chaos and hardens your organization's overall security posture. It's also a vital prerequisite for taking advantage of the latest security frameworks, including zero trust and SASE/SSE architectures.
Join WWT Senior Practice Manager Jayson Yee as he shares how organizations can start—or mature—their IAM journey. He'll highlight how to evaluate vendors tailored to your organization's unique use cases, the benefits and drivers of a strong IAM program, and areas where your organization may already have identity technology deployed.
Securing and Scaling a Workforce On-the-Go with SASE | Research
The proverbial four walls of the office have dissolved as today's hybrid workforce is finding new ways and places to plug in and work. As such, the secure access service edge (SASE) has emerged as a unified way to connect users, devices, applications, services and platforms from anywhere at any time. But SASE is a significant architectural shift. And the market is complex and dynamic, leaving leaders lost for how to get started.
Join WWT Technical Solutions Architect Brianna Sideris as she talks about how the network and security worlds are colliding to deliver Secure Access Service Edge (SASE) and how your org can prepare to take advantage of the Secure Business outcome that SASE provides. Brianna also identifies common use cases pushing SASE and SSE architectures front and center, the implications those strategies have on enterprise infrastructure and practical steps you can take to make it all work.
How Cloud Optimization Saves Money and Positions You for Long-Term Success | Research
Cloud adoption has accelerated in recent years. Whether spurred by the pandemic, the need to enable hybrid work, or the desire to meet heightened consumer expectations for digital experiences, most organizations have a cloud footprint today. Yet in their rush to migrate, many organizations took shortcuts — the consequences of which will make it harder to scale their footprint and realize the full benefits of their investment. That's where cloud optimization comes in.
Join WWT Director of Cloud Platform Jack French and WWT Cloud Marketplace Specialist Josh Bushman as they discuss cloud optimization's critical role in achieving long-term cloud success. Given cloud's reach across technology stacks, their discussion focuses on some top ways organizations can put optimization into action, including tips for implementing best practices around cloud governance, cloud cost management, cloud security and cloud marketplaces.
Investing in Edge Computing to Squeeze Even More Value Out of the Cloud | Research
Cloud has been at the forefront of enterprise digital transformation over the last several years, but the massive amounts of data coming in and out of the cloud — combined with the growing number of connected devices needed to do business — is starting to lead to slowness and timeout of applications. What can we do to fix this? This is where cloud edge hybrid solutions come in.
Join WWT Senior Solutions Consultant Jennifer Adefala and Distinguished Solutions Architect Curt Stalhood as they discuss edge computing's role in unlocking even more value out of the cloud. Jennifer and Curt also talk about the complexities involved with optimizing the cloud to take immediate advantage of solutions like edge and practical steps organizations can take to put cloud edge into action.
Thinking Beyond Wi-Fi to Empower a Mobile Workforce | Research
For years, organizations' wireless strategies have been centered around when to upgrade to the latest version of Wi-Fi. But new technologies and use cases are forcing networking directors to think bigger about wireless networking in order to meet the needs of a dynamic and mobile workforce.
Join WWT Mobility and IoT Practice Manager Bob Hrbek as he discusses these changes — from the role of private LTE in the enterprise to the wireless network becoming a launchpad for business innovation. Bob also talks about how advances in access points, controllers and more are lowering the barrier of entry to deploy different options for connectivity and why now is the right time to plan for the future.
How Do You Balance Employee and Customer Experience? | Research
Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction.
Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.