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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
From Legacy to Cloud: A Smarter Path to Application Modernization
Legacy systems keep the lights on but drain millions in IT spend and stall innovation. In this episode of WWT Presents Research, industry leaders Dave Sellers, GM of Multi-Cloud and Rachel Komeshak, Senior Solutions Principal share how leading enterprises are overcoming fear and embracing automated application modernization.
See how organizations cut legacy costs by up to 90%, reduce risk with AI-driven tools and unlock decades of trapped innovation. If you still rely on 20-year-old mission-critical apps, 2025 is the moment to act before the cost of waiting climbs higher.
Explore the five phases of modernization from discovery to full business transformation and learn how WWT helps enterprises modernize with speed, security and confidence.
Driving Value with AI in Every Contact Center
AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success
How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
Cloud Chaos or Cloud Control? Fixing the Operating Model for Speed, Savings & Scale
Many organizations move to the cloud expecting speed and savings, only to end up with ballooning bills, siloed teams and mounting frustration. In this episode of WWT Presents Research, Robb Boyd talks with Jeff Weeks, creator of WWT's Cloud Operating Model framework and Michelle Dupuis, one of only 300 certified FinOps professionals worldwide, to unpack why the problem isn't the cloud but how you're running it. Learn why fixing your operating model is the foundation for securing data, enabling AI infrastructure and modernizing legacy applications. Cloud success is not just about migration; it is about mastering the model that makes it work.
What Cisco Live 2025 Revealed About the Future of Enterprise AI
At Cisco Live 2025, the networking giant rolled out a sweeping agenda to make AI not just powerful, but practical — and secure. In this episode, we caught up with leaders from Cisco, NVIDIA and WWT to talk about what this year's announcements actually mean for enterprise teams tasked with building scalable, secure, AI-ready infrastructure. From the rise of the Cisco Secure AI Factory with NVIDIA to the reality of agentic workflows and persistent inference traffic, this episode unpacks the architectural shifts reshaping the modern data center.
Private AI vs. Cloud: How Enterprise Leaders Can Make Smarter Build-or-Buy Decisions
Is your organization ready to own AI or are you better served by leveraging the speed and scale of the cloud? In this episode of the AI Proving Ground Podcast, WWT High-Performance Architecture Director Jeff Fonke and VP of Advanced Technology Solutions Jeff Wynn break down the toughest question facing IT leaders today: should you build or buy your AI capabilities? From the economics of inference costs to hybrid cloud realities, the two Jeffs share practical strategies on private AI, workload orchestration, data readiness and overcoming the enterprise skills gap.
Using Data to Pave the Way for AI and Automation
C-level leaders are looking to artificial intelligence (AI) to accelerate automation within their organizations. But in the rush to adopt AI, many forget that the success of both AI and automation hinges on an organization's data maturity.
Join Anshul Chaturvedi, a principal consultant with WWT focused on data, analytics and AI, as he talks about how organizations can mature their data capabilities to maximize their AI and automation investments. Anshul breaks down the interplay between automation and AI, pragmatic ways to start incorporating AI into an automation journey and provides tips on communicating progress to executive and line of business stakeholders.
Jack in the Box CTO Reveals AI Playbook
Jack in the Box CTO Doug Cook and WWT Chief Digital Advisor Charlie Lawhorn detail how a multi-year modernization sprint paved the way for advancements in AI — and what every business can learn from the fast-food chain's journey. Doug and Charlie offer a candid conversation that delivers a playbook for prioritizing AI use cases, funding innovation in capital-constrained environments and rolling out AI with minimal disruption.
What AI Winners Know: The Build Matters More Than the Cloud Model
Despite ambitious AI goals and massive investments, many organizations are watching their initiatives stall before they ever deliver impact. In this episode of WWT Presents Research, Robb Boyd is joined by data scientist Ina Poecher and cloud architect Zaid Elkhateeb to explore why so many AI projects fail before the first model ever runs and how to change that. Discover how forward-thinking enterprises are closing the gaps between data science ambition and operational reality. Because real AI success doesn't start with a model, it starts with getting the groundwork right.
AI Acceleration in Action: How AI in Higher Ed Is Balancing Innovation vs. Risk
AI is transforming higher education — from classrooms to research labs — but with innovation comes risk. How can universities protect sensitive data, meet compliance obligations, and still foster discovery? In this episode of the AI Proving Ground Podcast, WWT Higher Ed Principal Advisor Janet and Principal Cybersecurity Consultant for AI Bryan Fite share how one leading university is tackling AI governance and building guardrails that empower rather than restrict. Their insights reveal why higher ed is a proving ground for responsible AI adoption — and why every industry should be paying attention.
Enterprise AI Adoption: How Workforce AI Is Changing the Future of Work
Organizations are racing to unlock the potential of workforce AI, but only a few have cracked adoption at scale. In this episode of the AI Proving Ground Podcast, VP of Digital Experiences Joe Berger and workforce AI expert Kait Miller break down why AI pilots stall, how to move from pockets of success to enterprise-wide impact and why employees often trust consumer AI more than company-approved tools. Kait and Joe explore the hidden gap between employee adoption and enterprise rollout, address the build vs. buy conundrum and walk through a real-world case study at WWT that slashed days of work into hours and generated new revenue.