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Our capabilities
AI & DataAutomationCloudConsulting & EngineeringData CenterDigitalImplementation ServicesIT Spend OptimizationLab HostingMobilityNetworkingSecurityStrategic ResourcingSupply Chain & Integration
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EnergyFinancial ServicesGlobal Service ProviderHealthcareLife SciencesManufacturingMedia & GamingPublic SectorRetailSports & EntertainmentUtilities
Learn from us
Hands on
AI Proving GroundCyber RangeLabs & Learning
Insights
ArticlesBlogCase StudiesPodcastsResearchWWT Presents
Come together
CommunitiesEvents
Who we are
Our organization
About UsOur LeadershipSponsorshipsLocationsSustainabilityNewsroom
Join the team
All CareersCareers in AmericaAsia Pacific CareersEMEA CareersInternship Program
Our partners
Strategic partners
CiscoDell TechnologiesHewlett Packard EnterpriseNetAppF5IntelNVIDIAMicrosoftPalo Alto NetworksAWSGoogle CloudVMware
The ATC

15 results found

Abstract illustration of glowing token particles flowing from documents through a network into a rising scale and bar chart, symbolizing AI token costs in insurance.

How Tokenomics Impacts the Insurance Industry

Insurance is moving fast on AI agents for underwriting, claims and service, but the token bill behind those agents doesn't behave like a software license. This piece explains what tokenomics is, why it hits insurance harder than most industries, and the practical steps carriers can take now.
Blog
•Aug 6, 2026

5 Technology Trends Driving Business Value in Insurance

The insurance industry is transforming digitally, fueled by emerging technologies that are reshaping how insurers operate, engage customers and manage risk. These innovations are not just about modernization but also about unlocking real business value.
Blog
•Jul 30, 2025
A man in a suit sitting at a table looking at his phone. One the table are a clipboard that has data, his laptop that also has data represented through charts, and a smart watch. Icons representing cars, security, bar chart, a home, the smart watch and a thermometer float above the table.

From Reactive to Preventive: How IoT Is Reshaping Insurance

The insurance industry is moving from retrospective risk assessment toward continuous risk monitoring and prevention. Connected devices, telematics, wearables, remote patient monitoring, industrial sensors and agricultural telemetry are giving carriers access to real-time data streams that improve underwriting precision, accelerate claims response, and create new opportunities to reduce losses before they occur.
Blog
•May 28, 2026

ITC Vegas 2025: Insurance at an Inflection Point

Reflections from ITC Vegas 2025
Blog
•Oct 31, 2025

From Risk to Resilience: Agentic AI in Insurance's Next Era

Insurance has always been a business built on trust, risk assessment and document-heavy workflows. With the rise of agentic AI—AI systems that reason, act autonomously and participate directly in business transactions—insurers face both a challenge and an opportunity.
Blog
•Sep 28, 2025

GenAI and the Pursuit of ROI in Insurance

Insurers have bought into the potential of GenAI, but the promise of business value is ever elusive, and many organizations are stuck in a POC quagmire. This blog post explores how insurance organizations can navigate the maze of challenges associated with GenAI use cases to realize the promise of business value.
Blog
•Oct 15, 2024

Payers, Pressure and the Pivot: Turning Health Plans into Health Platforms

In 2026, payers face margin pressure, regulatory whiplash and rising consumer expectations — even as AI reshapes operations. This blog outlines what executives should expect as payers strive to transform into true health platforms.
Blog
•Feb 9, 2026

Streamlining service desk support for a global insurance provider

WWT helped a leading insurance provider unify its support operations across global teams, streamline vendor contracts and deliver a culturally aligned service experience that improved responsiveness and enhanced operational efficiency.
Case Study
An alarm clock, open laptop and pen on a desk. There is a small placard on the desk that reads "MEDICAID"

The Medicaid Clock Is Ticking. States Have a Technology Crisis on Their Hands.

CMS' 2027 Medicaid work requirements create urgent technology, eligibility and revenue-cycle challenges for states and health systems, forcing rapid modernization of legacy infrastructure, data integration, analytics and compliance workflows nationwide.
Blog
•Jun 4, 2026

Cyber Insurance: The Impact of Digital Risk, Key Takeaways from Black Hat 2025 and What Lies Ahead…

As we reflect on Black Hat 2025, cyber insurance again was one of the main themes, and the biggest take away, loud and clear is that we, as an industry, need to rethink the role of cyber insurance. It is no longer just a financial product, but rather, a strategic instrument—one that reflects the maturity of our security programs, the resilience of our operations, and our ability to quantify and communicate risk. When used correctly, it becomes a powerful weapon in our overall digital resilience lifecycle.
Blog
•Aug 18, 2025

Unlocking the Value of Existing Technology Investments with AI in Insurance

Insurance companies can unlock significant value by applying AI to enhance their existing core technology systems instead of replacing them. This approach addresses operational inefficiencies caused by reliance on unstructured information and meets current market pressures while minimizing risk and disruption.
Blog
•Mar 31, 2026

Predict, Prepare, Progress: What Insurers Should Expect from ITC Vegas 2026

ITC Vegas 2026 explores the transformative role of AI in insurance, emphasizing governance, operational efficiency, and growth. As AI integrates into regulated workflows, the focus shifts to reproducibility, cost, and fraud prevention. Attendees should prioritize governance discussions and explore innovative solutions for modernizing legacy systems and enhancing distribution strategies.
Blog
•Sep 30, 2026
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