Mobile Remote Access - Configuration Lab

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Solution Overview

Cisco Mobile Remote Access (MRA) utilizing Cisco Expressway as the edge gateways allows users to connect remote endpoints back to a centralized Cisco CallManager without the need to use virtual private networks (VPN). 

After configuring the necessary requirements for MRA, you will be able to test with Jabber endpoints and see the user experience.

Goals & Objectives

The purpose of this lab is to allow engineers to configure all the features and functionality provided through Mobile Remote Access (MRA). This lab uses Cisco Jabber clients to demonstrate functionality. This lab is for technical engineers with a time to completion close to 8 hours.

This lab will accomplish the following goals: 

  • Install license on the Expressway
  • Upgrade Expressway
  • Request and Install Signed Certificates
  • Chat Alias Configuration
  • Internal and External DNS requirements
  • Expressway Core configuration required for MRA
  • Expressway Edge configuration required for MRA
  • Firewall Configuration
  • Testing Cisco Jabber via MRA

Hardware & Software

The lab consist of the following products:

  • Cisco Jabber for Windows 12.8
  • Cisco IM and Presence 12.5(1)
  • Cisco Unified Communications Manager (CUCM) 12.5(1)
  • Cisco Unity Connection (CUC) 12.5.(1)
  • Cisco Expressway x12.6.4
  • VMware Horizon environment for media-rich desktop experience