Posted by CRN on January 23, 2019:

AppDynamics, a Cisco company, releases three new offerings that boost visibility and inject more intelligence into application performance monitoring to help partners and end users remediate issues more quickly.

Cisco Systems’ application performance monitoring software arm, AppDynamics, wants to connect network visibility and insight to action for partners and end customers.

AppDynamics unveiled its Central Nervous System for IT Wednesday, a strategy that will combine network visibility, data and automated actions across every technology environment that an enterprise might have, including applications, cloud or premises-based infrastructure, and the network. To that end, the San Francisco-based company unveiled three new features aimed at boosting visibility and insight for users: Cognition Engine, Serverless Agent for AWS Lambda, and AppDynamics for ACI.

Matt Chotin, senior director of technology strategy for AppDynamics, said that the company already is providing deep application visibility, but its latest offering, Serverless Agent for AWS Lambda, will help extend that visibility to serverless functions. Serverless Agent for AWS Lambda will let businesses monitor and manage Lambda functions just as they would for any other application. The offering will give users a better view into end customer impact and business metrics, according to AppDynamics.

“Tracking how Lambda functions perform in the broader context of applications has always been incredibly difficult, but it’s now something we can support with our solution,” Chotin said.

Mike Taylor, CTO of World Wide Technology, a top Cisco partner and AppDynamics partner, said WWT appreciates the customer-centric approach that AppDynamics has taken to application performance monitoring.

WWT is now beta-testing the three latest updates from AppDynamics, Taylor said. “AppDynamics is taking this deep insight and intelligence they already had around app performance to reduce the support costs—and mean time to resolution, frankly—when applications are having issues or when an organization wants to improve their application performance,” he added.

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