WWT Selected Amongst 20 Players in the Global Digital Consultancy Space

St. Louis – World Wide Technology (WWT), a market-leading global technology solution provider, today announced its inclusion in Gartner’s August 2018 Market Guide for Digital Business Consulting Services. The annual report recognized WWT as one of the 20 Representative Vendors in DBCS across digital strategy, digital customer and employee experience and digital business model transformation.

“WWT finds itself in unique territory of having duel expertise in both core technology modernization as well as digital activation via best-in-class application development,” said Matt Sebek, Vice President of Digital, WWT. “These proven execution vehicles empower our digital consulting teams to fundamentally understand how next-generation solutions come together and provide strategic recommendations to our customers that are faster and more pragmatic than those coming from our competitors. We’re honored to be recognized in Gartner’s 2018 Market Guide, which we believe is due to this unique approach.”

The mix of strategy and execution practices have enabled WWT’s digital consultancy to move quickly across many next-generation customer and workforce experiences – especially in disrupted markets such as retail, grocery and quick-service restaurants where WWT has helped major brands such as Jersey Mike’s, Wegmans and Schnuck Markets, Inc. (Schnucks) create new business models and marketplace differentiation.

For instance, WWT recently partnered with Jersey Mike’s Subs, the fastest-growing sandwich chain in the United States, to develop a new digital experience for its customers, franchise owners and employees in 2019. The partnership brings digital transformation to more than 1,500 stores and cuts across application development, loyalty platforms, point of sale devices and in-store digital signage. WWT’s expertise across physical infrastructure and digital experiences provides speed, resiliency and brand consistency.

The same can be seen in WWT’s multi-year partnership with grocery/pharmacy retailer Schnucks through the development, launch and ongoing expansion of the Schnucks Rewards app. Designed to create a more rewarding and frictionless experience for customers, it became the No. 1 trending app in its opening weeks and marked a successful first milestone for Schnucks’ digital transformation journey.

As many brands and businesses have evolved their customer experience, WWT has also seen significant growth consulting with organizations on their changing workforce and employee experiences. Workforce shifts such as the proliferation of mobile devices, remote workers, increased team collaboration and the move to both digital and physical workspaces has created new challenges for businesses to address as they fight for the best talent and provide a simple experience for their users to do their jobs. WWT’s approach looks at addressing these business factors and making sure simplicity as well as security are considered.

Gartner recommends that CIOs use the Market Guide to “evaluate and select providers best aligned to their digital ambition” and defines DBCS as “consulting services that help organizations navigate the opportunities and threats presented by the shift to digital business.”

Gartner subscribers can view the 2018 Market Guide here. To learn more about WWT and their services, visit www.wwt.com.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider with more than $10 billion in annual revenue that provides digital strategy, innovative technology and supply chain solutions to large public and private organizations around the globe. While most companies talk about delivering business and technology outcomes, WWT does it. Based in St. Louis, WWT employs more than 5,000 people and operates over 2 million square feet of warehousing, distribution and integration space in more than 20 facilities throughout the world.

Connect with WWT: Twitter | Instagram | Facebook | LinkedIn


Sara Steindorf, 314-982-1725, sara.steindorf@fleishman.com
FleishmanHillard for WWT

Additional Coverage

  • Brownfield Modernization Demonstration Brochure

    To make brownfield modernization real for our customers and partners, we integrated an external Ethernet card into a 2004 six-axis Mitsubishi robotic arm.
  • Mobile Field Kit Overview

    WWT’s Mobile Field Kit is a fixed or portable threat monitoring system that can be used to secure the perimeter of the places of interest.
  • ATC Connect App

    Our ATC Connect mobile app center’s around our virtual gateway that allows users to access more than 1,000 ATC capabilities on demand from anywhere in the world.
  • ASL Pair Programming

    Numerous studies have shown that Pair Programming improves productivity and design quality with minimal economic impact to the customer.
  • Asynchrony Labs Overview

    WWT Asynchrony Labs is an outcome-driven design and development firm that helps companies solve business problems by crafting solutions of meaningful impact
  • Application Strategy Overview

    World Wide Technology has encountered many business drivers behind application strategy initiatives, from operational improvement to strategic re-alignment.
  • Collaboration Labs Overview

    The WWT Collaboration Labs inside our Advanced Technology Center are scalable, self-service environments that help our customers make the right collaboration decisions faster.
  • Infographic: Data-driven Insights Create Richer Experiences

    WWT helps retailers unsilo data sources for insights that improve the brand experience, cement customer loyalty and boost ROI. See how in this infographic.
  • Cisco UC Upgrade Services

    With a proven record of deploying some of the largest and most complicated UC upgrades, WWT has developed a multi-tiered approach to streamline the upgrade process, which helps our customers save money, and avoid risk and complexity.
  • Customer Experience

    With the further convergence of mobile, social and other online technologies, the customer experience has evolved from a single in-person touchpoint to multiple channels of interaction.
  • Workforce Productivity Overview

    Collaboration tools that seamlessly support end-user workflows and processes that can maximize workforce productivity.