Dan has over 10 years working in information technology, specifically focused on mobility platforms and digital experience solutions. His specialties include customer engagement, patient experience, location & analytics, agile methodologies, project management, mobile device platforms (BYOx, CYOx), enterprise mobility management, app design/deployment and wireless fundamentals.
Prior to joining WWT’s Global Mobility Practice, Dan served as Product Owner with internal IT managing the end user computing and global service desk delivery efforts across WWT. Dan previously worked for Apple, Inc. as a customer experience and technical manager in their AppleCare division. His past experience includes working as an independent photographer and technical architect for Sports Illustrated magazine.
Q&A with Dan Huber
- Tell us about your background and how you got into technology.
- I was drawn to computers very young, both in school labs, and setting up LAN connections at home with my brothers. This passion for technology led me towards work in IT consulting, digital media, web/graphic design, and eventually working for Apple and now WWT. I’ve held various roles in IT including management, product ownership, and technical sales, giving me opportunities to work with industry experts and Mobility SaaS offerings from many of our partners.
- What is your role at WWT?
- As Practice Lead for WWT’s mobility practice, I work with customers on outlining mobile strategies and helping them architect effective solutions to create great user experiences. I also work with our mobility channel partners aligning with their product roadmaps and bringing new solutions to market.
- What innovation is happening in your technology focus area that has you really excited?
- Consumerization of technology has given way to huge opportunities in mobile and we have a unique position to help customers with these challenges. The infiltration of mobile and mobile devices is significantly impacting the technology landscape and this is changing user expectations for quickly accessing data on any device, in any location.
- Describe a recent interaction with a customer that led to solving a problem.
- We recently met with a new fast growing retail customer on a large scale endpoint deployment for more than 13,000 stores across the U.S. They had an existing EMM solution to help them with the rollout, but weren’t exactly confident in scaling or supporting the sheer amount of devices. Through active proof of concepts, wireless testing, and closely partnering with our Integration Center teams, Cisco Meraki, AirWatch, and internal IT, we were able to scope out an effective and scalable rollout plan with more than 56,000 endpoints for our customer.
Want to know more? Check out our 37 Questions with a WWT Expert video series where Dan discusses mobility solutions, shares who he admires in tech and sings his go-to karaoke song.