Shawn Donoho joined World Wide Technology in 2013 as a UX Developer after spending time as a freelance web designer/developer. Currently, as a senior UX developer, Shawn designs the visual pieces that make up WWT’s apps and how those apps interact.

Q&A with Shawn Donoho

Tell us about your background and how you got into technology.
I’ve been working with tech most of my life, starting with audio equipment in grade school and high school, video equipment in college and computers/software along the way and beyond. I threw myself into the web design world in 1999 when I started an indie recording label, taking me from selling CDs from the trunk of my car to selling them online. In 2005, after a few years as a freelance web designer/developer and video editor, I joined the St. Louis-based Infuz, kicking off a “legit” career in design/UX.
Describe your role at WWT.
As a Senior UX Developer at WWT, I design the visual pieces that make up our apps and how those pieces interact. I design everything from how the apps will work all the way down to which icons are used. I spend a lot of time tinkering with visual patterns, animations and colors, striving for an optimal product as perceived by users.
What innovation is happening in our Advanced Technology Center (ATC) that has you really excited?
One of the new innovations at WWT that I’m really excited about is the recent expansion of the ATC in the newly rennovated area of the WWT campus. Working in this space with the new gear has given me the opportunity to speak with users directly while they’re touring the campus, which can provide insight into what improvements and new features we should focus on in the future.
Describe a recent interaction with a customer that led to solving a problem.
We just finished a full redesign of the ATC Portal homepage, adding links to the solutions showcase, video feeds and more. We’ve gotten nothing but positive feedback from our sales teams, who tell us the talking points they’re able to hit on with potential customers have changed the game.