Wendell Layne is the WWT Microsoft practice lead, working with strategic partners, customers and WWT sales and business development teams to help define and evangelize WWT’s Microsoft solutions. WWT is a Gold Microsoft partner in cloud platform, windows and devices, data center and communications, and provides services spanning the modern workplace, apps and infrastructure, and data and AI solution areas.

Q&A with Wendell Layne

Tell us about your background and how you got into technology.
My technical background is rooted in the Microsoft stack and I’ve been fortunate to have held a number of different jobs from a desktop administrator to an engineering manager to a product manager. I got into technology at a very early age due to my desire to understand how things worked. I would take things apart, like remote controls and TVs, inspect the inner workings to figure out how they worked and then task myself with putting them back together. I initially decided to major in electrical engineering but after a brief stint in the U.S. Navy, I switched my major to Business and IT.
Describe your role at WWT.
My job at WWT is to serve as a primary point of contact to and for Microsoft, ensure our Microsoft go to market strategy is in alignment with the strategies of our most strategic partners and serve as chief evangelist of our Microsoft capabilities to our sales teams and customers.
What innovation is happening in the technology space that has you really excited?
By far it’s what has been coined as the fourth industrial revolution, which includes technologies such as artificial intelligence, mixed reality, quantum computing, and the Internet of Things to name a few. These technologies are completely changing the way organizations interact and provide software and services to their customers. They’re changing the way employees collaborate and perform their jobs. Some of these technologies are literally disrupting entire industries and I believe we’re only scratching the surface of what’s to come. Thankfully, WWT hires the best and brightest technologists in the market and partners with the largest, most forward-thinking enterprise technology companies in the world to help our customers make sense of what’s to come.
Describe a recent interaction with a customer that lead to solving a problem.
In early 2016, I began working with multiple entities within the DoD to help them address the mandate to migrate to Windows 10 across the enterprise. In addition to upgrading to Windows 10, each endpoint must have certain features enabled that have traditionally required a manual touch. When you have millions of PCs spread across the globe, a heavy or light touch isn’t feasible. So we worked with some of our strategic partners and developed an end-to-end, fully-automated Windows 10 deployment solution using CPMigrator, our proprietary Windows migration solution, that simultaneously migrates user data and settings and makes PCs more secure by enabling features such as Credential Guard and Device Guard. Fast forward and WWT was named the Microsoft Windows 10 Deployment Partner of the Year for FY17 and we’ve sold over 800,000 CPMigrator licenses in the past 12 months to accelerate the deployment of Windows 10 and modern devices.