Senior IT professional with over twenty years of experience successfully designing, configuring, and implementing software solutions to meet business needs. Innovative professional with proven ability to lead technology teams, build strong relationships with key business executives, and identify, analyze, and solve problems to increase client satisfaction. Also adept at designing, analyzing and improving processes through expertise in ITIL Service Delivery, project management methodologies, Standards (ISO 9000) and building key strategic relationships with customers to capture and understand both user and system requirements. Recent Projects: • Application Dependency Mapping for financial institutions, communications industry and education institutions in support of a data center migrations, business impact analysis and disaster recovery projects. • Network device discovery for financial institution in support of an incident management remediation project. • Documentation process design for Quality Assurance for animal sciences company to support application migrations. • Application Dependency Mapping for a global animal sciences company to support application migrations to both the cloud and new on-premise data centers.