Strategic Initiatives Specialist - Center of Excellence Joined WWT 10/2/2017 Based in St. Louis, MO Accomplished and dependable IT professional with over 10 years of experience in system administration, encompassing expertise in hardware, software, and network troubleshooting. Adept at developing, implementing, and managing complex projects while adhering to both time and budgetary constraints. Well-versed in the ATC and Platform domain, excelling in the creation of labs, documentation, and the establishment of procedural frameworks for customer-facing solutions. Possesses proficiency in delivering customer and end-user support and is eager to contribute acquired skills and training within a technical support role.