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Dustin Howard

Practice Lead, Enterprise Architecture Consulting

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About Dustin

With a comprehensive and wide background in information technology, security, compliance, accounting, and finance, Dustin has over 25 years in Information Technology, previously holding positions such as CIO and VP of Infrastructure Services. Dustin is a cultural change leader that delivers significant improvements in process, systems, and organization, as well as a visionary and strategist who establishes and achieves long term vision, goals, objectives, and tactics. As a professional services consultant specializing in Enterprise Architecture (Infrastructure), Dustin uses an array of both technical and management experiences to help customers strategize and implement technology and process service improvements. PROGRAM EXPERIENCE Dustin has a proven record of success in delivering IT Services and brings a wealth of both technical and management skills and experiences to WWT customers: • Extensive large organization IT leadership experience, managing small (12) to large (1,200) person IT organizations to high service levels and delivery improvements • Significant experience in datacenter operations, including high availability and disaster recovery strategies • Architecture and planning experience in using cloud services, IaaS, PaaS, SaaS • Information Security Programs and Policies (CISSP, CSOX-P), with significant experience and certification in regulatory compliance: SOX, PCI, HIPAA • Organization efficiency, such as ITIL, IT Processes, Continuous Improvement, Lifecycle, “DevOps”, “as a Service” leadership, Service Management (ITIL V3) • Monitoring, automation, logging, reporting, Enterprise Monitoring, “AIOps” • Data networking technologies, SDWAN, wireless, routing/switching, application content, segmentation • Call center management and voice network technology strategies • Server operating systems, virtualization, failover, high availability, strategy • Data storage and backup technologies, storage, and tier strategies • Functional experience in database technologies and administration • Management experience in software development processes and quality assurance (QA)

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