WWT Research

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How WWT is Harnessing Generative AI to Drive Internal Business Value

Using lessons learned from a decade of applied AI/ML research, we've developed two intelligent digital assistants to enhance the user experience and save valuable time.

WWT Research

• Nov 1, 2023

Generative AI

Generative AI: Risks, Rewards and a Framework for Utilization

Identifying existing and potential use cases will enable faster return on investment with generative AI and help determine your ownership model moving forward.

WWT Research

• May 25, 2023

Cloud Optimization

Cloud Optimization is Key to Business Success

At its heart, cloud optimization is a financial management discipline that enables organizations to maximize business value by helping IT, engineering, finance and business teams collaborate on data-driven spending decisions.

WWT Research

• Mar 20, 2023

Automation & Orchestration

Automation Priorities

A roadmap for delivering enterprise-wide automation at scale.

WWT Research

• Mar 22, 2023

Security Transformation

Let Me Be Clear: How to Gain Clarity and Control to Bolster Your Cyber Defenses | Research

Enterprise IT is more complex than ever as the era of hybrid work and decentralized applications can quickly lead to unpredictable data flows and surprises around seemingly every corner. Security teams need more control, not less. But how can you implement a holistic approach built around people, process and technology? The answer isn't always clear. Join WWT security experts Matt Berry and Jill Cochrane, two cybersecurity industry veterans, as they discuss the challenges of observability and visibility — the foundation of any cyber program — from both a technical and business perspective. Matt and Jill offer tips and tricks on how you can gain clarity in what devices and applications are connected to the network, what each application and device is doing, and whether it's doing what it's supposed to be doing.

Webinar

Jun 15, 2023 • 9am

What's new

Security Transformation

Security Priorities for 2024

A roadmap for protecting your organization's reputation and stakeholder trust.

WWT Research

• Nov 28, 2023

Automation & Orchestration

How to Bake Automation Into Your Culture | Research

Driving automation remains a top priority for IT and business leaders alike as they seek to increase efficiency, productivity and growth. But enterprise-wide automation relies heavily on momentum. If employees can't see how automation can make their work or life easier, they may view automation efforts as nothing more than change for change's sake. And one of the best ways to drive a culture of automation is establishing a formal governance structure. Join WWT automation experts Kevin Dana and Mark Wall, who will dig into the cultural changes that need to occur for organizations to achieve enterprise-wide automation at scale. Mark and Kevin will talk about practical ways organizations can automate for the benefit of multiple individuals and groups, and steps leaders can take to build a comprehensive governance board.

Webinar

Nov 22, 2023 • 9am

Digital Workspace

How Do You Balance Employee and Customer Experience? | Research

Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction. Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.

Webinar

Jan 26, 2023 • 9am

Artificial Intelligence and Data

Scrutinizing AI Models to Reduce Unintended Bias | Research

Today's artificial intelligence models are revolutionary — reshaping industries by automating complex business decisions previously left for experts. Success with AI, as many now know, is predicated on data. So, what happens when the data we feed our AI models is inherently biased? Join WWT Data Scientist Charlene Ulrich and Big Data Consultant Daniel Cholakov as they talk about the growing need for leaders to scrutinize AI and natural language processing (NLP) models for bias. Charlene and Daniel use a recent WWT Research paper on mitigating bias in AI using debias-GAN as a jumping off point for a conversation that includes why de-biasing AI is important, where and how bias can take place and how you can use our findings to to improve your AI strategies.

Webinar

Nov 2, 2023 • 9am

Artificial Intelligence and Data

How WWT is Harnessing Generative AI to Drive Internal Business Value

Using lessons learned from a decade of applied AI/ML research, we've developed two intelligent digital assistants to enhance the user experience and save valuable time.

WWT Research

• Nov 1, 2023

Artificial Intelligence and Data

Navigating AI Complexity in the Telco Industry | Research

In an era where technology is not just an enabler but a driving force, understanding its implications on your business is crucial. Artificial intelligence is no different. AI-powered solutions are increasingly complex and costly to test and implement, and most organizations lack the ability to fully realize AI's game-changing promises. Join WWT Senior Vice President of Sales Daniel Valle as he dives into the transformative power of AI — particularly large language models — and how they are shaping the future of telecom. Daniel also talks about how telcos can integrate AI into their organizations at scale, the important role security plays in driving success and how leaders can think about use cases that lead to revenue.

Webinar

Oct 19, 2023 • 9am

Security Transformation

How to Safeguard Sensitive Data in the Healthcare Industry | Research

As the healthcare industry develops new treatments that leverage new devices to deliver innovative care in a rapidly evolving landscape, the amount of data stored and transmitted will grow exponentially, and bad actors will continue to innovate and capitalize on this continual flood of new information. Join Justin Collier, a Chief Healthcare Advisor at WWT, as he details best practices healthcare delivery organizations can adopt or advance to safeguard sensitive data. Dr. Collier talks about the rise of connected devices, some of the ways zero trust can protect your sensitive information from malicious actors, and the importance of rigor in cybersecurity.

Webinar

Sep 28, 2023 • 9am

Healthcare

Best practices for healthcare delivery organizations to safeguard sensitive data

Healthcare delivery organizations should follow a zero trust approach to cybersecurity to safeguard patient data, intellectual property and more.

WWT Research

• Sep 25, 2023

Manufacturing

The Challenges of Securely Digitizing Manufacturing Operations

Manufacturers are integrating technology at a rapid pace to drive profitability and efficiency. Leaders need to be aware of the significant cybersecurity risks of digitized factories and work across the organization to secure operational technology.

WWT Research

• Sep 25, 2023

Data Center

How to Beat the Heat: Innovative Solutions for Data Center Efficiency and Sustainability

Learn about emerging solutions that can increase data center efficiency and sustainability without affecting performance.

WWT Research

• Sep 22, 2023

Networking

Network as a Service (NaaS): A Guide to the Concept, Features and Providers in the Market

There's a lot of talk in the market about Network as a Service (NaaS). But what exactly is NaaS? Is it real or simply marketing hype? This paper defines NaaS, dispels some common myths and examines NaaS offerings in the market.

WWT Research

• Sep 20, 2023

High-Performance Architecture (HPA)

IT Infrastructure and Operations Landscape Report

If you are responsible for developing IT strategies and budgets for your organization, this report will help you prepare for trends we believe will be increasingly impactful over the next few years.

WWT Research

• Sep 8, 2023

Networking

WAN Up: How Optimizing Your WAN Can Deliver a Better Employee Experience | Research

As organizations continue to adopt hybrid work models, SD-WAN can serve as an ideal launchpad for larger architectural shifts that enable the business from anywhere, particularly as traffic patterns continue to evolve. To do that, IT leaders need to optimize and secure their WAN. Join WWT Network Solutions Practice Manager Tom Schepers as he talks about why an enhanced and secure WAN is needed for employees at home and in the office to have a good digital experience. Tom also discusses how organizations can embrace the idea of a "branch of one," details the impact of SSE and SASE, and how an optimize WAN can set you up for cloud success.

Webinar

Aug 24, 2023 • 9am

Customer Experience

Customer Experience Priorities

A roadmap for exceeding customer expectations, leveraging AI effectively and creating a competitive advantage

WWT Research

• Aug 24, 2023

Automation & Orchestration

How to Drive an Automation Strategy from the Bottom Up | Research

Automation has become a business imperative in the era of efficiency. And while sound automation strategy starts at the top, a bottom up, grassroots approach is equally important. It's likely that some form of automation is already underway at your organization. The challenge is: How do you scale automation efforts taking place below the radar? Join WWT Technical Solutions Architect Dana Callear and Senior Director of IT Leadership Dave O'Toole as they talk about how leaders can sync executive strategy with automations that are already occurring within an organization. Dana and Dave also discuss the importance of identifying pockets of automation that can help drive scale and the role culture plays in making it all happen.

Webinar

May 18, 2023 • 9am

Automation & Orchestration

How to Drive an Automation Strategy from the Top Down | Research

Automation has traditionally been viewed as an IT project or series of IT projects. But increasingly, C-level leaders are asking about it. But what should you automate first? Who should lead efforts? And how do you know if automation is working? Join WWT EVP of Global Supply Chain Jeree Hanavec and Principal Consultant Anshul Chaturvedi as they talk about the importance of driving a top down strategy when it comes to enterprise automation. Jeree and Anshul also talk about how you can prioritize the right things to automate and how you can measure success.

Webinar

Jul 27, 2023 • 9am

End-User Computing

A Great Employee Experience Hinges on Automation | Research

Automation in the digital workspace boils down to intelligently automating the right processes and eliminating friction so employees and IT are empowered to focus on more meaningful work and resolve issues faster. But to be clear: It's not about automating everything. It's about automating everything right. Join Ivan Wintersteiger and Mike Cervasio of WWT as they talk about how automation is helping time- and budget-constrained IT departments do more with less. They'll also tackle automation challenges from an employee and IT perspective and provide practical steps you can take now to enable automation while detailing areas you should prioritize.

Webinar

Apr 27, 2023 • 9am

Security Transformation

Let Me Be Clear: How to Gain Clarity and Control to Bolster Your Cyber Defenses | Research

Webinar

Jun 15, 2023 • 9am

ESG

Building a Sustainable Technology Framework to Drive ESG Initiatives | Research

Environmental, social and governance (ESG) initiatives are now squarely in the crosshairs of C-suite and boardroom leaders, which is putting a lot of pressure on business and IT leaders to dive full force into an area they may not be super comfortable in. What is the role of IT and the CIO in driving sustainability success? Join WWT's Brendan Walsh and Wes Palmer, who lead our ESG practice, as they dive into the wide array of solutions and services that make it possible for companies to continue relying on data and computing power while also becoming more environmentally sustainable. Brendan and Wes also touch on building efficiencies in the data center, making sense of a crowded marketplace and steps to take to build a sustainable technology framework.

Webinar

Jun 1, 2023 • 9am

Automation & Orchestration

6 Principles to Drive Automation Strategy | Research

Automation is gaining momentum and rapidly becoming a top priority for business leaders looking to drive growth, simplicity and efficiency. Yet developing a comprehensive automation strategy remains a struggle for many. The key lies in prioritizing the right automation initiatives and executing them effectively. Join WWT Principal Automation Architect Nick Thompson as he presents six fundamental principles to guide organizations on their automation journey. Whether you're just beginning or looking to enhance existing automation initiatives, Nick's expertise can help you build a successful automation strategy aligned with business goals, empower your teams, and ensure project success. Editor's note: This recording also features Tanner Bechtel, who no longer works at WWT.

Webinar

Apr 20, 2023 • 9am