Most organizations adopt cloud before they establish governance—then spend years battling runaway costs, siloed decisions, and commitments they can't unwind. In this episode of WWT Research's four-part IT Value Creation series, Josh Bushman and Jenny Halidik unpack the structural gaps that undermine cloud ROI and explain why FinOps tools alone cannot solve the problem. This episode explores the Cloud Center of Excellence (CCoE) as the foundation for sustainable cloud governance, showing how cross-functional decision-making, shared accountability and continuous optimization transform cloud from a cost risk into a strategic advantage. If your cloud spending is unpredictable, commitments feel misaligned or optimization never sticks, this conversation offers a clear roadmap for building governance that works at enterprise scale.

Learn how a FinOps model delivers a performance-first approach to empower engineers, developers and applications owners to take action and get the most value from automating in the cloud.