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Securing Voice Traffic in the Contact Center
Voice traffic cyber threats have become increasingly sophisticated. Robocalls. Spoof or spam calls. Vishing. And the rapidly growing number of AI-driven attacks. These are all avenues bad actors are taking to compromise organizations through contact centers — a common threat landscape that can often get overlooked.
Join WWT Technical Solutions Architect Kevin Buckley and Oracle Communications Solutions Architect Chris Telford as they discuss ways you can defend the contact center against these threats with voice traffic cyber security.
Webinar
•Jan 18, 2024 • 9am
Unlocking the Power of Cisco CPaaS for Best-in-Class Customer Experience in Retail
Join us for an insightful virtual event focused on Cisco CPaaS (Communications Platform as a Service). This event will delve into how Cisco's CPaaS solutions can revolutionize customer interactions across multiple communication channels, enhancing customer satisfaction while optimizing operational efficiency. Attendees will gain a comprehensive understanding of how Cisco CPaaS integrates with existing systems to deliver seamless, automated and personalized customer experiences. Whether you're looking to improve customer engagement, streamline processes or leverage AI-driven insights, this event will provide valuable knowledge and practical strategies to help you achieve your goals.
Webinar
•Apr 2, 2025 • 9am