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How AI Is Rewriting Customer Expectations Across Healthcare, Utilities and Retail
Customer expectations are shifting faster than most organizations can respond. In this episode of the AI Proving Ground Podcast, leaders from healthcare, utilities and retail break down how AI is redefining what "good" customer experience looks like — and how their industries are rethinking service models, operational workflows and human touchpoints to keep pace with a new, AI-shaped standard.
The Role of AI, Cloud and Cyber in Digital Transformation with WWT Co-Founder and CEO Jim Kavanaugh and Cisco President Jeetu Patel
Technology is no longer just an enabler—it's the foundation of modern business. AI, cloud, and cybersecurity have moved from the background to the core of enterprise strategy. Jeetu Patel, Cisco's President and Chief Product Officer, discusses how these technologies are converging to redefine scale, resilience, and trust in an increasingly connected world. Executives will learn the new capabilities defining the digital frontier, and how companies can evolve to stay secure, agile, and intelligent by design.
AI's Trust Problem: What Great Leaders Know That Most Don't with Great Place to Work CEO Michael Bush and WWT CTO Mike Taylor
Artificial intelligence investment is exploding, but adoption often stalls. In this episode of the AI Proving Ground Podcast, Great Place to Work CEO Michael Bush and WWT CTO Mike Taylor unpack the real reason why: trust. They reveal how culture, leadership and access — not just technology — determine whether AI pilots fail or flourish, and why people-first leadership may be the ultimate competitive advantage in the age of AI.
How AI Agents Are Transforming IT Ops
AI agents are moving from hype to the heart of enterprise IT. In this episode of the AI Proving Ground Podcast, Eric Jones and Ruben Ambrose — two leading AI experts — explore how intelligent, human-guided systems are transforming IT service management, incident response and operational scale to deliver faster resolutions, stronger security and smarter decisions across the enterprise.
Executive Leadership in the Age of AI: Lessons from WWT Co-Founder and CEO Jim Kavanaugh
AI is reshaping business faster than any technology in history. But while employees are already using AI daily, enterprises are struggling to capture value at scale. In this episode of the AI Proving Ground Podcast, WWT Co-Founder and CEO Jim Kavanaugh explains why executive leadership is the critical factor in moving beyond pilots, how companies should build the right foundations for AI and why waiting on the sidelines may be the biggest risk of all.
Using Data to Pave the Way for AI and Automation
C-level leaders are looking to artificial intelligence (AI) to accelerate automation within their organizations. But in the rush to adopt AI, many forget that the success of both AI and automation hinges on an organization's data maturity.
Join Anshul Chaturvedi, a principal consultant with WWT focused on data, analytics and AI, as he talks about how organizations can mature their data capabilities to maximize their AI and automation investments. Anshul breaks down the interplay between automation and AI, pragmatic ways to start incorporating AI into an automation journey and provides tips on communicating progress to executive and line of business stakeholders.
Private AI vs. Cloud: How Enterprise Leaders Can Make Smarter Build-or-Buy Decisions
Is your organization ready to own AI or are you better served by leveraging the speed and scale of the cloud? In this episode of the AI Proving Ground Podcast, WWT High-Performance Architecture Director Jeff Fonke and VP of Advanced Technology Solutions Jeff Wynn break down the toughest question facing IT leaders today: should you build or buy your AI capabilities? From the economics of inference costs to hybrid cloud realities, the two Jeffs share practical strategies on private AI, workload orchestration, data readiness and overcoming the enterprise skills gap.
Building AI-Native Nations with Core42's Edmondo Orlotti
Core42 Chief Growth Officer Edmondo Orlotti dives into how Core42 and G42 are building sovereign, national-scale AI infrastructure and what enterprises can learn as they face their own challenges with data governance, GPU scarcity, fragmented environments and global regulatory pressure.
The New Innovation Factory: Blueprints for AI-Native, Agentic Engineering
In an era where software and data are pivotal, leveraging the right AI tools – and the right people and processes – can transform software development and IT operations. This session highlights examples of how applied practices across data architecture and AI integration enhanced efficiency, scalability, and innovation across the organization. Leaders will discover how aligning data strategies with AI outcomes can drive superior use cases and operational excellence, offering unparalleled value to enterprises of all sizes.
Cloud, FinOps and AI: What You Need to Know About Unit Economics, GPUs and the ROI Flywheel
AI has pushed cloud into overdrive. In this episode of the AI Proving Ground Podcast, two of our top cloud experts — Jack French and Todd Barron — reset the approach and detail why cloud is the launchpad but portability is the strategy; how to start greenfield with containers and abstraction; what a real FinOps model for AI looks like (unit economics, tagging, token/GPU visibility); where neo clouds fit versus hyperscalers; and how to handle cross-cloud risk and skill gaps; and the governance moves that accelerate—not restrict—innovation.
The New Energy Paradigm
As AI adoption accelerates, the pressure mounts to modernize the energy and security infrastructure that powers data-driven innovation. This conversation brings together leaders at the intersection of energy, technology, and cybersecurity to explore the strategic investments required to meet rising demands—securely and sustainably. Executives will learn the decisions they need to make now to reduce risk, unlock value, and lead through a rapidly evolving energy and AI landscape.
Business Innovation Summit Series: Unfiltered Conversations About the Future of Enterprise AI
This special episode of the AI Proving Ground Podcast kicks off a weeklong series of daily releases from the WWT Business Innovation Summit — bringing you unfiltered conversations with the leaders shaping the next decade of AI, cybersecurity, cloud and enterprise strategy. Featuring insights from executives at Cisco, Google Cloud, Microsoft, NVIDIA, NightDragon, Morgan Stanley and more, this series offers urgent, real-time perspective on how AI is transforming the global economy, redefining risk, and rewriting the rules of competitive advantage.