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Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Digital Workspace Priorities for 2026
A roadmap for improving the digital employee experience in the AI age
Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
How Jack in the Box is Building the Data Foundation for AI
What does it really take to make AI useful in the enterprise? In this episode of the AI Proving Ground Podcast, Jack in the Box VP of Data and Analytics Paul Bruffett and WWT Managing Director of AI and Data Analytics Daniel Morrisroe detail how to turn fragmented data, legacy systems and disconnected workflows into an operational foundation the business can actually use. From modular data products and self-service analytics to forecasting, personalization and the road to more autonomous systems, this conversation offers practical lessons for leaders trying to move from modernization to measurable AI outcomes.
Top Digital Experience Monitoring Solutions for Employee Experience
Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
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Intelligent Device Refresh with Nexthink: A Step-by-Step Implementation Guide
Hardware costs are climbing and availability is tightening. Organizations still refreshing on a fixed calendar are overspending on devices that don't need replacing and underinvesting where it matters. This guide walks through how to use Nexthink's Hardware Refresh Insights dashboard to segment your fleet into keep, upgrade and replace buckets, plus how to optimize what you already have before cutting a single PO. Here are five steps from licensing to first analysis.
Why Digital Experience Monitoring is a Strategic Move for IT Leaders
Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
How Jack in the Box is Building the Data Foundation for AI
What does it really take to make AI useful in the enterprise? In this episode of the AI Proving Ground Podcast, Jack in the Box VP of Data and Analytics Paul Bruffett and WWT Managing Director of AI and Data Analytics Daniel Morrisroe detail how to turn fragmented data, legacy systems and disconnected workflows into an operational foundation the business can actually use. From modular data products and self-service analytics to forecasting, personalization and the road to more autonomous systems, this conversation offers practical lessons for leaders trying to move from modernization to measurable AI outcomes.
An IT Leader's Guide to Implementing Digital Experience Monitoring
Follow these five steps for a smooth implementation of DEM and fresh employee experiences.
Top Digital Experience Monitoring Solutions for Employee Experience
Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Digital Employee Experience 101: What Is DEX and Why Is It Important?
Learn what the digital employee experience is, why it's important and steps for getting started.
AI, Experience and the Human at the Center
The Gartner Digital Workplace Summit emphasized the centrality of employees in AI-driven workplaces. Success hinges on designing AI to enhance human workflows, not overshadow them. Organizations must prioritize personalized, DEX-focused strategies, ensuring technology aligns with human needs to drive innovation and productivity.
Partner POV | What On-Prem Tools Miss About the Modern Work Experience
On-premises environments, though familiar, often miss critical insights into digital workflows, leading to productivity challenges. Embracing SaaS transforms digital experience monitoring, aligning performance with business outcomes and enhancing IT leadership.
Partner POV | 4 trends that will reshape the autonomous workspace in 2026
AI is reshaping work, demanding efficiency and security. By 2026, IT consolidation will prioritize security, AI will enhance employee experiences, data sovereignty will gain importance, and IT leadership will balance innovation with trust.
Real-World Challenges of Adopting an Intelligent Device Refresh Strategy
Intelligent device refresh does not fail due to a lack of data; it fails when organizations do not adapt to them. Friction with accounting models, security gaps and user distrust quietly undermine these initiatives unless leaders evolve them into scalable, trusted operating models.
How to Optimize Your End-User Computing Environment to Escape the AI Price Increases
Escaping AI‑driven endpoint price increases comes down to smarter, data‑driven decisions across the endpoint estate. Using persona analysis, DEX insights and targeted optimizations, organizations can achieve meaningful gains today while extending device lifecycles and reducing near‑term spend.
Using DEX to Mitigate Rising EUC Device Costs and Hardware Shortages in the Age of AI
In a landscape of rising costs and limited supply, IT leaders face the challenge of maintaining productivity and innovation. Digital Employee Experience (DEX) tools offer a strategic advantage, enabling data-driven decisions to extend device lifecycles, optimize hardware investments, and leverage virtualization, transforming endpoint management into a business optimization exercise.
Partner POV | Inside Fortinet's Unified SASE Architecture
Introducing Fortinet Unified SASE, a global unified protection across your entire network with a single management console, agent and policies.
Edwin AI Tested Under Production Conditions in WWT's Advanced Technology Center
LogicMonitor's Edwin AI, integrated into WWT's Advanced Technology Center, offers enterprises a production-grade environment to test agentic AIOps. By simulating complex failure scenarios, teams can measure improvements in MTTR, uptime and alert volume, accelerating evaluation cycles and validating AI-driven workflows before live deployment.
Digital Workspace Priorities for 2026
A roadmap for improving the digital employee experience in the AI age
How IT Teams Can Use DEX Tools to Facilitate and Monitor Employees' AI Adoption
Artificial Intelligence (AI) adoption is no longer optional; it is foundational to your success. But without the right visibility and support, even the best tools can fail to deliver value. Digital Employee Experience (DEX) platforms bridge the gap between technology and employee experience, helping enterprises track, optimize and scale AI usage responsibly.
DEM and DEX Platforms Embrace AI to Deliver Proactive and Predictive Support
AI is reshaping Digital Employee Experience (DEX), and leading platforms like Nexthink, Omnissa, Lakeside and Aternity are at the forefront. While AI tools such as chatbots and virtual assistants offer instant support and automated remediation, these DEX providers go further by embedding AI into endpoint analytics, sentiment tracking and self-healing workflows. Together, these organizations are redefining how enterprises deliver intelligent, efficient and employee-centric IT experiences.
The CX Blind Spot: Why Technology Leaders Must Fix EX First
Unlock lasting customer impact by starting with employees.
Omnissa: Coming Soon
Coming Soon: It is a sign of the foundational work that has been done to accelerate into the future of the digital workspace
Walk This Way - Live from Omnissa ONE
In this unique 6th installment of Walk This Way, WWT and Omnissa were live from Omnissa ONE 2025 in fabulous Las Vegas talking about the latest Omnissa announcements at the event and hosting a Ask Me Anything (AMA) session.