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Digital Workspace Priorities for 2025

A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025

Scaling AI Across the Workforce to Empower Every Employee

In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
Jan 14, 2025

Why Digital Experience Monitoring is a Strategic Move for IT Leaders

Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Article
•Nov 15, 2023

Top Digital Experience Monitoring Solutions for Employee Experience

Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Article
•Mar 10, 2025

An IT Leader's Guide to Implementing Digital Experience Monitoring

Follow these five steps to ensure a smooth implementation of DEM and fresh employee experiences.
Article
•Apr 28, 2025

What's new

Empower Employees and IT Teams with Modern Device Management

Learn how WWT brings business and technology together to empower employees, streamline end-user computing (EUC) and unified endpoint management (UEM). Accelerate innovation so that IT staff, your end users and the business thrive.
eBook
•May 15, 2025

Unlocking Seamless Digital Workspaces: How AIOps and DEM Work Together

As IT environments continue to grow in scale and complexity, relying on manual operations just doesn't cut it anymore. Advancements in technologies like AI and ML have led to the rise of AIOps and Digital Experience Monitoring (DEM) — solutions that extend the power of IT Operations Management (ITOM) to drive deeper insights and smarter automation. Before we discuss how these two are connected, let's take a closer look at each separately.
Blog
•May 8, 2025

Walk This Way - The future of the digital workplace is here, and we're walking it with you

Welcome to "Walk This Way" — Today is the first step to a better EUC experience with WWT and Omnissa
Blog
•May 5, 2025

An IT Leader's Guide to Implementing Digital Experience Monitoring

Follow these five steps to ensure a smooth implementation of DEM and fresh employee experiences.
Article
•Apr 28, 2025

Partner POV | Transform Your IT Strategy with Riverbed Aternity's First Unified Agent Release

Aternity 12.2.5 revolutionizes digital experience management with advanced monitoring tools and seamless deployment via the Riverbed Unified Agent.
Partner Contribution
•Mar 31, 2025

Partner POV | Smarter Device Refresh: Balancing Costs and Employee Productivity

Balancing device refresh cycles is a complex challenge for IT departments, often leading to inefficiencies and unnecessary costs. Riverbed's Aternity Smart Device Refresh offers a data-driven solution, optimizing device management by aligning refresh decisions with actual performance insights, enhancing productivity, and controlling IT budgets.
Partner Contribution
•Mar 25, 2025

Partner POV | DEM vs. DEX: Understanding the Difference and Why Aternity Excels in Both

In a digital-first world, optimizing experiences for employees and customers is crucial. Digital Experience Monitoring (DEM) and Digital Employee Experience (DEX) are key technologies for this. Riverbed uniquely integrates both, offering AI-driven insights and automation to enhance IT efficiency and user satisfaction, leading to superior business outcomes.
Partner Contribution
•Mar 25, 2025

Partner POV | Enhancing IT Operations with Predictive AI and Proactive Insights

Riverbed IQ's Predictive AI revolutionizes IT operations by transforming reactive troubleshooting into proactive prevention. This scalable, cloud-native solution optimizes resource utilization, reduces downtime, and enhances user satisfaction, empowering strategic decision-making.
Partner Contribution
•Mar 17, 2025

Partner POV | Riverbed NPM+: Empowering Work from Anywhere with Enhanced Network Performance

The work-from-home model has revolutionized IT, but it introduces visibility gaps and security risks. Riverbed's NPM+ addresses these by providing end-to-end network monitoring, real-time diagnostics, and enhanced security.
Partner Contribution
•Mar 17, 2025

Partner POV | Driving the Future of DEX with Riverbed IQ Assist: A GenAI Service for Aternity

Riverbed IQ Assist revolutionizes IT operations with AI-driven insights, proactive diagnostics, and automated workflows. By integrating into ITSM applications, it empowers service desk teams to resolve issues faster and more efficiently, enhancing overall productivity and user satisfaction. This innovation marks a significant leap in managing IT complexity and ensuring reliable outcomes.
Partner Contribution
•Mar 17, 2025

Top Digital Experience Monitoring Solutions for Employee Experience

Our experts have evaluated, tested and deployed eight leading DEM solutions in our Advanced Technology Center to provide insights into key strengths, capabilities and ideal use cases.
Article
•Mar 10, 2025

How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success

How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
Video
•2:10
•Feb 4, 2025

Scaling AI Across the Workforce to Empower Every Employee

In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025

Digital Workspace Priorities for 2025

A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025

Go Beyond Fixing Broken IT to Improve the Digital Employee Experience

Unlock the secrets to a frustration-free digital experience by using Digital Experience Monitoring (DEM) tools to improve employee experience and productivity in ways that make a meaningful impact to their daily life.
Blog
•Dec 4, 2024

Reducing Digital Friction for Frontline Workers

Frontline workers, such as first responders, retail associates, linemen and transit drivers, make up 80 percent of the American workforce. Yet, they're often overlooked when it comes to the digital employee experience.
Blog
•Nov 14, 2024

Digital Trends Spotlight: Essential Updates for Digital Workspace Leaders

An overview of the latest trends and insights in EX and CX
WWT Research
•Oct 21, 2024

The Impact of AI on EUC: User Experience and Productivity

Artificial Intelligence (AI) is reshaping the modern work environment. This blog explores how when AI is thoughtfully integrated into business processes, it can provide a meaningful impact on the end-user experience.
Blog
•Sep 18, 2024

The Impact of AI on EUC: The Tireless Admin

In this blog we will discuss how AI is affecting EUC admins and the users they support.
Blog
•Sep 12, 2024

Grading Your Digital Employee Experience with DEM | Research

Optimizing the digital employee experience (DEX) is crucial for increasing employee productivity, collaboration, innovation and engagement. But how can organizations proactively identify which improvements to make and measure their impact? The DEX score, powered by digital experience monitoring (DEM), serves as a quantifiable metric to evaluate this experience — much like a GPA reflects academic performance. This webinar explores implementing DEM and leveraging the DEX score as a benchmark. You'll learn how to define key performance indicators comprising the DEX score, gather insights across the digital employee journey, identify friction points, set target scores based on industry standards, and use the score to drive improvements to employee satisfaction and productivity.
Webinar
•Aug 28, 2024 • 9am

Digital Experience Monitoring

Shift from being reactive to proactive with solutions that combine real-time analytics, employee sentiment data and automated remediation for improved EX.

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