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Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively. Embrace the future of coding, powered by AI, for better software and happier developers.
Accelerating Value with Glean: How professional services enhance your experience
This post discusses how WWT's services teams can help organizations maximize productivity and value from the Glean AI-powered platform.
Enterprise Browsers vs Virtual Desktop Infrastructure (VDI): What are they, what do they do and how are they different
In today's digital workspace, organizations seek secure, efficient solutions to manage remote access and application delivery. This blog post explores the concept of an enterprise browser and virtual desktop infrastructure (VDI), detailing their functionalities, use cases and key differences. By understanding these tools, businesses can make informed decisions on which solution best meets their usability, security and operational needs.
Powering Productivity: How WWT & Glean Are Revolutionizing Enterprise Search
Rapid digital transformation presents both opportunities and challenges. WWT and Glean's AI-driven enterprise search solutions enhance productivity, efficiency and decision-making. Organizations can unlock their full potential by integrating intelligent search, automation and knowledge discovery. Contact WWT to revolutionize your enterprise knowledge management.
Embracing the Metaverse: Immersive Experiences in Media, Entertainment and Gaming
Immersive experiences are expected to revolutionize gaming, entertainment and media, transforming our daily lives. This blog explores the Computer Vision and AR/VR solutions that customers in the MEG sectors are using to stay competitive and retain their audiences in this rapidly evolving landscape.
We've Been Doing That in the Contact Center...For a Really Long Time
Over the last 30 years, the evolution of customer engagement has taken us from call centers, to contact centers, to customer experience centers, and WWT has been at the forefront through it all. Here, two of our senior leaders in this space, Andy Gunther and Todd Marthaler, give a backstage tour of this evolution from the 1990's to today.
Virtual Desktop Infrastructure (VDI) is Security
While virtual desktop infrastructure (VDI) has been around for decades, its approach to security continues to adapt to address evolving threats and regulatory requirements.
CXO Exchange: Key Takeaways
At the recent CXO Exchange in Memphis, WWT strengthened its position as a strategic partner in contact center and customer experience (CX) transformation. The event brought together senior executives from key industries for three days of focused conversations around evolving CX challenges and technology priorities.
Reducing Digital Friction for Frontline Workers
Frontline workers, such as first responders, retail associates, linemen and transit drivers, make up 80 percent of the American workforce. Yet, they're often overlooked when it comes to the digital employee experience.
Digital Experience Monitoring Insights
Organizations are adopting Digital Experience Monitoring (DEM) solutions as part of their Digital Employee Experience (DEX) strategy. This post addresses some of the key DEM considerations when adopting a DEX strategy.
Go Beyond Fixing Broken IT to Improve the Digital Employee Experience
Unlock the secrets to a frustration-free digital experience by using Digital Experience Monitoring (DEM) tools to improve employee experience and productivity in ways that make a meaningful impact to their daily life.
Integrating Cisco ThousandEyes into the Webex Suite and Contact Centers: What it means for EX and CX
Cisco ThousandEyes integration with Webex enhances collaboration by providing end-to-end visibility and proactive issue resolution. This ensures optimal performance for video endpoints, meeting rooms and contact centers, improving both customer and employee experiences. ThousandEyes offers comprehensive network insights, enabling IT teams to swiftly troubleshoot and maintain seamless digital interactions.