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27 results found
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025
How Actionable Data is Powering Smarter Operations at Jack in the Box
See how Jack in the Box is using its modernized point-of-sale system to unlock real-time data insights, drive operational efficiency and empower every level of the organization — from corporate leaders to restaurant managers.
Video
•1:32
•Jul 16, 2025
Driving Value with AI in Every Contact Center
AI is transforming contact centers at every stage of maturity. WWT's Contact Center Maturity Model report helps organizations assess their current capabilities and chart a path to greater efficiency, customer satisfaction and business value. Whether you're just starting with automation or advancing toward proactive, customer-facing AI, WWT experts Morgan Laville and Patrick Bond share practical steps and real-world examples to help leaders align people, processes and data for measurable impact. Learn how AI can be applied at every level, from streamlining agent operations to enhancing customer journeys, and discover actionable insights to move your contact center forward.
Video
•1:44
•Aug 28, 2025
How Forward-Thinking Leaders Integrate Culture and Tech to Amplify Organizational Success
How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT's experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.
Video
•2:10
•Feb 4, 2025
Invisible AI: What AI Leaders Can Learn from IHG Hotels & Resorts' AI Strategy
At IHG Hotels & Resorts, AI is being applied with a clear principle: make the employee more effective so the customer experience feels more human. That approach, according to IHG CTO Jolie Fleming, who joined us in our latest episode of the AI Proving Ground Podcast, offers a useful model for any leader trying to scale AI adoption without losing trust, control or business focus.
Video
•0:51
•Mar 24, 2026
How Microsoft Copilot for M365 Works
Copilot for Microsoft 365 lets you focus on what matters most - growing your business - by building on top of Microsoft productivity suites (M365 Business Standard and Business Premium) with generative AI to introduce a shole new way of working.
Video
•8:14
•Sep 5, 2024
AI Agents: Scaling Your Digital Workforce
Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Jason Campagna, Senior Director of WWT's AI Practice, expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.
Video
•1:36
•Jul 22, 2025
Copilot for M365: Security, Compliance & Privacy
Explore how Copilot for Microsoft 365 adheres to your organization's security, compliance, and privacy policies, ensuring data is managed securely.
Video
•3:46
•Sep 5, 2024
Jack in the Box Case Study
Gain insight into how Jack in the Box partnered with WWT and Qu to modernize its store network and point-of-sale system across 2,200 restaurants.
Video
•1:30
•Jun 18, 2025
Logitech Rally Board 65 and Microsoft Teams Overview
See how Rally Board 65 is being deployed across Logitech's headquarters from open areas and huddle spaces to modular rooms and traditional meeting spaces. Learn how its flexible design supports different Microsoft Teams Room setups, including Express Install.
Video
•5:39
•Nov 4, 2025
Apps on Demand / Apps Everywhere
In episode 2 of Walk This Way, learn how to attack your application delivery challenges by leveraging Omnissa Apps on Demand.
Video
•0:52
•May 29, 2025
Empowering Jack in the Box Franchisees with Real-time Data Insights
Learn how WWT partnered with Jack in the Box franchisees to modernize its point-of-sale system and unlock real-time operational insights.
Video
•1:11
•Sep 15, 2025