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Our Service Enterprise Management services

Our comprehensive services portfolio is designed to help at every stage of your journey to digital transformation.

Briefings

Learn the basics from an expert

WWT on Now: ServiceNow Overview Briefing

ServiceNow is the market leader in both the service management and Platform as a Service sectors. When implemented and managed correctly, ServiceNow enables organizations to consolidate data, business processes and knowledge into a single System of Action™. As an Elite partner and a longtime customer of ServiceNow, WWT brings a unique perspective to the conversation.
Briefing
•2 hrs

Automation Briefing

Organizations across every industry are looking to automation to give their business a competitive advantage. In many cases, automation is already underway with multiple grassroots efforts. Automation is the cornerstone that allows IT to provide consumable infrastructure for development and application teams inside your organization. Automation is also key to reducing toil and having engineering and operations teams focus on important work and driving your business into the future. However, for many, getting started with Automation can seem like a daunting task, and prioritizing where to start can be a difficult decision.
Briefing
•2 hrs

vRealize Automation ServiceNow Integration Overview and Demo

VMware vRealize Automation (vRA) helps customers accelerate the adoption, consumption and utilization of software-defined data center. ServiceNow does a great job of digitizing business processes and providing organizations a self-service portal. These technologies together integrate leading public cloud providers and provide a consistent user experience, governance and consumable services. We want to bridge silos and make it easier for your ServiceNow team to adopt your Infrastructure Automation Platform.
Briefing
•1 hr

Workshops

Create actionable project deliverables

Enterprise Service Orchestration Envisioning Workshop

In this workshop, your organization will learn from experienced automation experts how to successfully develop enterprise-level service orchestration projects at scale.
Workshop
•3 hrs

Assessments

Review and evaluate your current-state capabilities

Business Impact Analysis

A business impact analysis (BIA) identifies and analyzes your business functions then aligns IT appropriately with the business. The objective of the BIA is to identify the effects of a disruption of business functions and provide strategies to mitigate and minimize the risk to your business.
Assessment

Operational Readiness Assessment

The primary goal of our Operational Readiness Assessment is to modernize the IT workflows and processes associated with your IT operations. Our Assessment is a well-defined practice that provides operational awareness and enables the full value realization of the investments into an organization's IT assets. Our approach has two phases. First, we aim to understand your current IT process maturity. Second, we design IT process modernization requirements to achieve your overall goals of synthesizing IT systems through the right people, processes and technology.
Assessment

Enterprise Service Management

Unify the end-user experience, automate business processes and maintain governance through integrated applications and workflows.

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