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Generative AI Briefing
Generative AI presents a unique opportunity to propel organizations into the future. By thoughtfully integrating generative AI into an organization's workflow, new levels of creativity, innovation, and customer experiences are unlocked to accelerate industry gains. At the same time, organizations must adopt a responsible and ethical approach to GenAI to harness its potential and mitigate risk.
The CTO's Roadmap to Generative AI Success
Generative AI (GenAI) is a powerful platform of capabilities with the potential to transform your organization's operations in unprecedented ways. As the CTO, you have a unique opportunity to drive that success.
Scaling AI Across the Workforce to Empower Every Employee
In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
AI Agents 101: From Concept to Creation
Dive into the fascinating world of AI Agents in this comprehensive learning path that transforms beginners into creators. You'll explore what agents truly are and discover the inner workings that make them tick, from decision-making algorithms to execution frameworks. The journey continues with an in-depth look at the tools agents leverage and tasks they excel at, preparing you for the hands-on lab where you'll build your very own agent from scratch. By the end, you'll have both theoretical knowledge and practical experience in creating these powerful digital assistants that are revolutionizing how we interact with technology and solve complex problems.
Building for Success: A CTO's Guide to Generative AI
A strategic roadmap for Chief Technology Officers to align GenAI strategies with business goals, assess infrastructure needs, and identify the talent and skills needed to achieve sustainable GenAI transformation.
What's new
From Pilots to Productivity: Unlocking the True ROI of Microsoft Copilot
Millions of employees now have Microsoft Copilot at their fingertips, but only a small fraction of organizations have scaled it successfully. In this episode of the AI Proving Ground Podcast, World Wide Technology's Mike Davis and Softchoice's Craig McQueen share hard-won lessons on driving adoption, overcoming change management challenges and moving from pilots to measurable ROI. If your Copilot rollout has stalled, this conversation could be your roadmap forward.
Bringing the Power of MCP Servers to Your Team
Model Context Protocols (MCP) can supercharge teams that use generative AI. By plugging in team documentation, shared prompts and governed tools, assistants deliver faster, context-rich help and automate QA.
Pushing Practical AI at SIGGRAPH 2025: Digital Humans in the Real World
From speech to rendering, WWT's SIGGRAPH 2025 session highlights the NVIDIA-fueled AI stack behind Ellie and Kendra—digital humans built for enterprise-scale impact.
AI Acceleration in Action: How AI in Higher Ed Is Balancing Innovation vs. Risk
AI is transforming higher education — from classrooms to research labs — but with innovation comes risk. How can universities protect sensitive data, meet compliance obligations, and still foster discovery? In this episode of the AI Proving Ground Podcast, WWT Higher Ed Principal Advisor Janet and Principal Cybersecurity Consultant for AI Bryan Fite share how one leading university is tackling AI governance and building guardrails that empower rather than restrict. Their insights reveal why higher ed is a proving ground for responsible AI adoption — and why every industry should be paying attention.
Private AI vs. Cloud: How Enterprise Leaders Can Make Smarter Build-or-Buy Decisions
Is your organization ready to own AI or are you better served by leveraging the speed and scale of the cloud? In this episode of the AI Proving Ground Podcast, WWT High-Performance Architecture Director Jeff Fonke and VP of Advanced Technology Solutions Jeff Wynn break down the toughest question facing IT leaders today: should you build or buy your AI capabilities? From the economics of inference costs to hybrid cloud realities, the two Jeffs share practical strategies on private AI, workload orchestration, data readiness and overcoming the enterprise skills gap.
Introducing Atom Ai: A 24/7 Agentic Digital Assistant Built for Business
Atom Ai is WWT's agentic digital assistant — built by experts and trained on deep organizational knowledge. Securely embedded across workflows, it's reshaping how decisions are made, how teams operate and how innovation scales. Atom Ai delivers fast, reliable answers, reduces interruptions and continuously learns from every interaction, driving measurable business value.
Partner POV | Shadow AI Risks Proliferate as GenAI Platforms and AI Agents See Rapid Adoption
Netskope's latest research reveals a 50% surge in genAI platform usage, highlighting the rise of shadow AI and its security risks. As enterprises embrace AI innovation, they must enhance data loss prevention and real-time monitoring to safeguard against unsanctioned AI applications, ensuring responsible AI governance and usage.
Accelerating Utility Rate Case Filings with Generative AI
Generative AI (GenAI) can revolutionize utility rate cases by automating repetitive tasks, reducing costs by up to 25%, and enhancing filing quality. As regulatory demands grow, GenAI offers a strategic advantage, transforming complex, costly processes into streamlined and efficient operations, freeing teams to focus on innovation.
Saying Yes to Growth
A reflection on my internship at WWT, where I learned to navigate the world of content strategy, explored how AI understands language and slowly built the confidence to trust my own writing voice. This experience taught me that growth doesn't come from getting everything right — it comes from showing up and being willing to learn.
Windsurf In Action: Building AWS Infrastructure
Our team has been using Windsurf as an AI-powered development environment for a few months now. Like any tool, there are areas where it shines. Here's an experience that demonstrates the tool at its best, turning a multi-day feature into a single day's work.
Revolutionizing Health Outcomes: The Seattle AI Healthcare Forum
At the WWT Healthcare Innovation event, experts explored AI's transformative potential in healthcare — emphasizing generative AI's role in enhancing efficiency and patient care. While optimism abounds, diligent implementation and infrastructure modernization are crucial to overcoming data overload and ensuring safe, ethical integration of AI into healthcare's future.
AI Agents: Scaling Your Digital Workforce
Enterprise adoption of AI agents is spiking, with industry surveys showing most large enterprises are already piloting AI agents. But there's a lot of hype out there. In this episode of the AI Proving Ground Podcast, Technical Solutions Architect Ina Poecher and Jason Campagna, Senior Director of WWT's AI Practice, expose widespread "agent-washing," highlight practical but ROI-heavy use cases you can pursue now. Tune in to discover how agentic architecture turns generative AI hype into secure, measurable enterprise AI outcomes — and what's next for multi-agent ecosystems.
Partner POV | AI Traffic Intelligence: Gain Deep Observability into GenAI and LLM Activity
Learn how Gigamon AI Traffic Intelligence offers real-time insights without deploying agents, ensuring security without disrupting innovation.
User Prompts vs System Prompts: Stop Just Asking AI Questions
Unlock AI's potential by mastering user and system prompts. User prompts guide AI like a brilliant intern, while system prompts define its identity. Together, they transform AI from a tool into a tailored agent, enhancing workflows and aligning with goals. Start designing AI to work seamlessly with you.
Partner POV | Dell Transforms AI PC Portfolio for Anywhere Productivity
New, simplified PC portfolio delivers modern designs, long battery life and enhanced AI performance.
AI Agents 101: From Concept to Creation
Dive into the fascinating world of AI Agents in this comprehensive learning path that transforms beginners into creators. You'll explore what agents truly are and discover the inner workings that make them tick, from decision-making algorithms to execution frameworks. The journey continues with an in-depth look at the tools agents leverage and tasks they excel at, preparing you for the hands-on lab where you'll build your very own agent from scratch. By the end, you'll have both theoretical knowledge and practical experience in creating these powerful digital assistants that are revolutionizing how we interact with technology and solve complex problems.
Crafting Your First AI Agent
Embark on a journey to create AI agents with "Crafting Your First AI Agent." This hands-on lab introduces LangChain, LangGraph, and CrewAI frameworks, empowering you to build, run, and understand AI agents. Discover the intricacies of AI workflows and multi-agent systems, transforming curiosity into practical expertise.
Making Artificial Intelligence Work at WWT
How an internal IT AI Center of Excellence is driving smart, scalable solutions across the business.
Agents vs Agentic Workflows: Choosing the Right Paradigm for AI Systems
This post explores the key differences between AI agents and agentic workflows, outlining when to use each and how they can work together. It provides practical guidance for designing intelligent systems that balance autonomy with control, helping teams build scalable, reliable AI architectures.
Partner POV | Welcome to the Agentic Era: Humans + Agents Achieving More, Together
The world's biggest challenges—whether transforming businesses, advancing science, or addressing societal issues—are too complex for humans or AI to solve alone. The real magic happens when the two collaborate, combining human ingenuity with AI speed and precision. Welcome to the agentic era, a groundbreaking new chapter where humans and intelligent agents join forces to achieve more than ever before.