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23 results found
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
WWT Research
•May 27, 2025
Accelerating AI Adoption in Federal Agencies: Strategies for Success
This guide provides federal leaders, program managers, and technical teams with a practical starting point for adopting and operationalizing AI, including clear steps to accelerate progress.
WWT Research
•Apr 29, 2025
Trustworthy and Responsible AI at the Global Scale
A WWT Research Report on developing a global framework for the adoption of safe, trustworthy and responsible generative AI (GenAI).
WWT Research
•Feb 14, 2025
A Guide for CEOs to Accelerate AI Excitement and Adoption
The age of AI is here. As the CEO, your leadership is crucial to driving AI transformation. Discover how active executive engagement in AI adoption leads to competitive advantage.
WWT Research
•Oct 30, 2025
Building for Success: A CTO's Guide to Generative AI
A strategic roadmap for Chief Technology Officers to align GenAI strategies with business goals, assess infrastructure needs, and identify the talent and skills needed to achieve sustainable GenAI transformation.
WWT Research
•Apr 17, 2025
The CTO's Roadmap to Generative AI Success
Generative AI (GenAI) is a powerful platform of capabilities with the potential to transform your organization's operations in unprecedented ways. As the CTO, you have a unique opportunity to drive that success.
WWT Research
•Aug 29, 2024
AI and Automation in Banking: Transforming Workplace Services
Gain a strategic view of AI in workplace services for the next 12 months, informed by WWT's advisory experience and recent industry research. 
WWT Research
•May 31, 2025
Part 1: Meet Atom Ai – the GPT Powering Innovation at WWT
This is the first article in a series exploring the technical foundations of Atom Ai (formerly WWT GPT), a GenAI-powered chatbot developed to increase employee productivity. It focuses on the purpose, scope, data sources and framework of WWT GPT as well as feedback and next steps.
WWT Research
•May 7, 2024
A Primer on AI Agents and How to Get Started
As AI agents revolutionize enterprises, predictions for 2025 suggest a trillion-dollar market. This article demystifies AI agents, contrasting them with AI assistants, and offers practical guidance for their deployment. With the right use cases, prioritization and compliance, AI agents can significantly enhance productivity and innovation.
WWT Research
•Feb 20, 2025
Part 3: Inside RFP Assistant — Generating a Full RFP Response
The final article in a series exploring RFP Assistant, a GenAI-powered tool designed to increase the efficiency and impact of WWT's Proposal team. This article focuses on the tool's response generation capability. Readers interested in custom-built GenAI tools will learn how our tool takes a flexible amount of user input and utilizes our RAG to generate first-draft proposals. 
WWT Research
•Oct 7, 2024
Part 4: Inside Atom Ai – Orchestrating and Deploying RAG at Scale for Robust AI Performance
This is the fourth article in a series exploring the technical foundations that power Atom Ai (formerly WWT GPT). It details the importance of orchestration, performance testing, role-based access control (RBAC), and feedback collection mechanisms as applied to the tool.
WWT Research
•May 28, 2024
Part 3: Inside Atom Ai – How Generation Processes Enrich AI Conversations
This is the third article in a series exploring the technical foundations that power Atom Ai (formerly WWT GPT), a GenAI-powered chatbot developed to increase employee productivity. It explores how different generation processes impact AI conversations.
WWT Research
•May 8, 2024