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The ROI Paradox: Two Truths About AI's Progress
Bridging the gap between AI's promise and AI's profit requires redefining ROI, strategic investment and empowering middle management. Success lies in integrating AI into core systems, fostering trust and treating AI as a capital investment, not an experiment.
A Guide for CEOs to Accelerate AI Excitement and Adoption
The age of AI is here. As the CEO, your leadership is crucial to driving AI transformation. Discover how active executive engagement in AI adoption leads to competitive advantage.
The CTO's Roadmap to Generative AI Success
Generative AI (GenAI) is a powerful platform of capabilities with the potential to transform your organization's operations in unprecedented ways. As the CTO, you have a unique opportunity to drive that success.
AI and Automation in Banking: Transforming Workplace Services
Gain a strategic view of AI in workplace services for the next 12 months, informed by WWT's advisory experience and recent industry research.
Building for Success: A CTO's Guide to Generative AI
A strategic roadmap for Chief Technology Officers to align GenAI strategies with business goals, assess infrastructure needs, and identify the talent and skills needed to achieve sustainable GenAI transformation.
Calculating the Financial Potential of AI in the Contact Center
How WWT's ROI calculators provide financial clarity and justify strategic AI investments for enhanced customer experience and operational efficiency.
AI Coding Assistants: Enterprise Market Landscape and Tools Evaluation
Explore how AI coding assistants—including autonomous AI agents and agentic AI—are reshaping enterprise software development by accelerating delivery, improving code quality and driving productivity at scale. This market landscape breaks down key players, agentic capabilities and considerations for secure, strategic adoption.
Accelerating AI Adoption in Federal Agencies: Strategies for Success
This guide provides federal leaders, program managers, and technical teams with a practical starting point for adopting and operationalizing AI, including clear steps to accelerate progress.
Trustworthy and Responsible AI at the Global Scale
A WWT Research Report on developing a global framework for the adoption of safe, trustworthy and responsible generative AI (GenAI).
The CX Blind Spot: Why Technology Leaders Must Fix EX First
Unlock lasting customer impact by starting with employees.
Part 1: Meet Atom Ai – the GPT Powering Innovation at WWT
This is the first article in a series exploring the technical foundations of Atom Ai (formerly WWT GPT), a GenAI-powered chatbot developed to increase employee productivity. It focuses on the purpose, scope, data sources and framework of WWT GPT as well as feedback and next steps.
A Primer on AI Agents and How to Get Started
As AI agents revolutionize enterprises, predictions for 2025 suggest a trillion-dollar market. This article demystifies AI agents, contrasting them with AI assistants, and offers practical guidance for their deployment. With the right use cases, prioritization and compliance, AI agents can significantly enhance productivity and innovation.