For years, IT issued a single PC or laptop to users as their only approved device for work. Today, users are not only demanding a choice of endpoint device, they are using multiple device types to do their jobs. These demands come across all levels of an organization, from task workers to the C-suite. Meeting these demands places an ever-growing burden on IT to empower users while maintaining corporate security standards. Modern Device Management (MDM) technologies enable IT to manage multiple device types with a consistent set of tools, ensuring consistent security while providing flexibility and a high quality user experience.

The capability of a contact center to distribute agents to remote locations or to their home is a critical need. Contact Center Solutions are designed to provide these capabilities in a number of ways. This one-hour briefing is focused on highlighting four methods to enable remote agents across contact center environments.

Microsoft designed the Windows 10 and Windows 11 architecture to enable managing the OS in new dynamic ways. This strategic shift provides the ability to fully manage Win10 devices similarly to mobile devices, reducing the reliance on traditional on-premises IT management infrastructure and extending management to devices regardless of location. The ability to manage Win10 devices without requiring LAN connectivity enables IT to ensure security and functionality while empowering users to work when, where, and how they are the most productive.

Applications are the primary concern for end users. Providing secure access to apps and their associated data is the primary concern for IT. Users want access to the apps they need to do their jobs, whenever, wherever, and however they work. The quality of the experience when users access apps is paramount for employee engagement and productivity. IT can deliver a high-quality experience that includes security and manageability to ensure compliance with corporate standards. World Wide Technology can help you deliver apps of all types - Windows, Linux, Mac, or device-native versions – to your end users simply and securely.

Many organizations struggle to deliver seamless digital employee experiences (DEX) that empower employees to work securely from anywhere. In this briefing, you'll learn how to create, monitor and optimize fresh experiences that improve employee productivity, engagement and empowerment.

You were on a path to enable secure access from any device, anywhere and enable employees to be productive wherever they are. Now, it needs it needs to happen next week. What are your options? Are there VDI remote access solutions that can address the immediate need and set you up for that strategic plan? Is it possible to have a stop-gap VDI solution that aligns with your strategic direction? Request this briefing if access to business-critical Windows and Linux resources is essential for your business to thrive, regardless of where its workforce is located.

Cloud Virtual Desktop Infrastructure (VDI) is a service that provides the ability to access Windows and Linux desktops hosted in the cloud from nearly any endpoint device and from any location. Cloud VDI is referred to as Desktop as a Service (DaaS) by many vendors although it represents a range of different architectures and capabilities. While vendors' implementations differ, in a Cloud VDI solution some or all components of a VDI architecture are hosted in the cloud. This gives your organization the ability to easily scale up and down an environment, reduce the administrative overhead and create a global platform with virtual desktops closer to the end users.

Educational organizations, in collaboration with state and local governments, are moving quickly to find solutions that can support new remote learning models. How can we enable instructors and students to achieve the best possible education, while keeping themselves safe? Determining the best approach to support the rapidly changing needs of education instructors can be a daunting task. WWT's experts help organizations understand available solutions, provide insight on which tools and strategies are most critical to success and accelerate clear paths to rapid procurement, deployment and adoption.

Request an initial consultation with WWT experts to discuss what's required for your organization to quickly assess what is needed to enable and optimize the remote workforce. This session will cover what can be planned now to sustain and optimize a remote and distributed workforce going forward.

Desktop virtualization provides the ability to access Windows and Linux desktop environments from any type of endpoint device: PC, mobile device, thin client, etc. When we make the "desktop experience" something that end users access from anything, anywhere - instead of something tied to a physical device in a specific location - your employees are empowered to be more agile and productive. With security enhancements inherent in virtualized desktops, you are better able to keep data and users protected. With intelligent decoupling of the OS, apps, and data, you can reduce user downtime and expedite provisioning and recovery.