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In the ATC

Level up your skills with on-demand learning labs that focus on the latest tech advancement.

Advanced Configuration Lab

Unified Communications

Collaboration System Release 14 Administration Lab

Learn the administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.
Advanced Configuration Lab
• 14 launches

Foundation Lab

Unified Communications

Collaboration System Release 12.5 Administration Lab

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.
Foundations Lab
• 251 launches

Sandbox Lab

Unified Communications

CCIE Collaboration Lab

Distinguish yourself as a leader in collaboration technologies. Achieving CCIE Collaboration certification proves your skills with complex collaboration solutions. To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.
Sandbox Lab
• 223 launches
Select an Option

What's popular

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Hybrid Work

How IT Leaders Can Successfully Enable Hybrid Work

Experts from WWT and Cisco share practical advice about how to adapt your current IT environment so your hybrid workers thrive in a flexible work model.
Article
• Aug 17, 2022
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Digital Workspace

Digital Workspace Priorities for 2023

A roadmap for improving the digital employee experience
WWT Research
• Jan 2, 2023
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Networking

Networking Priorities for 2023

A roadmap for delivering organization-wide connectivity.
WWT Research
• Dec 13, 2022
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Unified Communications

5 Distance Learning Technology Must-Haves

As higher education institutions implement distance learning, they must ensure the right technology tools are in place to best support student learning. This article provides a glimpse into the impact of these tools and the top five categories to consider when getting started.
Article
• Oct 30, 2020
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Unified Communications

What Is Direct Routing for Microsoft Teams?

With some (or all) of your workforce working from home, has the use of Microsoft Teams increased? Has this led to users wanting the ability to make or receive calls via Teams? In this article, we will cover what Direct Routing for Teams is, along with the features, requirements and architecture of this solution.
Article
• Mar 26, 2021

What's new

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Unified Communications

Microsoft Teams Direct Routing With Ribbon SBC Demo

This demo environment is designed to demonstrate the integrations and design considerations associated with enabling voice for Microsoft Teams and interoperability with Cisco UC. The Microsoft Teams tenant is configured with Direct Routing to enable phone services via the PSTN using the Session Border Controller (SBC) from Ribbon Communications and a connection to on-prem PBXs such as Cisco CUCM.
Briefing

Sandbox Lab

Unified Communications

CCIE Collaboration Lab

Distinguish yourself as a leader in collaboration technologies. Achieving CCIE Collaboration certification proves your skills with complex collaboration solutions. To earn CCIE Collaboration certification, you pass two exams: a qualifying exam that covers core collaboration technologies, and a hands-on lab exam that covers enterprise collaboration solutions through the entire network lifecycle, from designing and deploying to operating and optimizing.
Sandbox Lab
223 launches
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Hybrid Work

Cloud Collaboration Migration Workshop

Workshop
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Employee Experience

Dynamic Persona Assessment

An organization's people — its end users — are at the center of every process and digital transformation. So it's crucial they have the right tools for success. Yet we often find end-user technology decisions are disjointed, left up to distinct business units or simply sprawling over time. <br/> <br/> As organizations pivot towards employee-centric services, the need to empower end users with the right technology tools and provide measurable business value is paramount. <br/> <br/> Our Dynamic Persona Assessment differentiates itself from traditional persona assessments by merging data and institutional knowledge, building a sustainable persona framework that can be used for a variety of business and technical decisions and initiatives.
Assessment
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Meetings

Unboxing & Overview: Poly Studio P15 and Poly Lens

Poly released (Feb 2021) its video bar that lists at $599 for work-from-home offices, company huddle spaces or small meeting rooms. This independent review by World Wide Technology's Technical Solution Architect is an unboxing and first impressions of the web camera bar and demos using the Poly Lens desktop application for set-up. Tim Cappel unboxes the camera bar, talks through its features and how Poly Lens works. It concludes with our POV for IT execs and collaboration managers to consider.
Video
• 9:13
May 1, 2023

Advanced Configuration Lab

Unified Communications

Collaboration System Release 14 Administration Lab

Learn the administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.
Advanced Configuration Lab
14 launches
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SASE

The Zero Trust Network Access (ZTNA) Puzzle Piece in SASE

Introducing the Zero Trust Network Access (ZTNA) component of the ZTA architecture, and how ZTNA links to the SASE framework.
Article
• Apr 3, 2023
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SASE

Are Your Network and Security Architectures Ready for Hybrid Work?

By taking the following steps, IT leaders can ensure employees have the same technology experience, regardless of where they're getting work done.
Article
• Mar 31, 2023

Foundation Lab

Unified Communications

Collaboration System Release 12.5 Administration Lab

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.
Foundations Lab
251 launches
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End-User Computing

Digital Employee Experience Briefing

Many organizations struggle to deliver seamless digital employee experiences (DEX) that empower employees to work securely from anywhere. In this briefing, you'll learn how to create, monitor and optimize fresh experiences that improve employee productivity, engagement and empowerment.
Briefing
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Hybrid Work

TEC37 E24: Risks and Benefits of Hybrid Work

Thanks to the COVID-19 pandemic, today's reality is the hybrid workplace, where businesses must manage employees working from a variety of locations, from their homes to the office. A lot goes into making this reality successful, and organizations must use technology that might be unfamiliar to them to address issues with collaboration, productivity, communication, and security. The companies that have unlocked the secrets are thriving in today's new paradigm—and you can too. Join host Robb Boyd as he speaks with WWT's Charlie Lawhorn - Chief Digital Advisor, David Rosenblatt - Principal Solution Architect and Rick Dudeck - Senior Practice Manager at Security Consulting Services. They'll discuss what's happening in hybrid workplaces and how you can make yours a success.
Webinar
Dec 16, 2020 • 1pm
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Hybrid Work

TEC37 Digital Workspace E01: Reopening in the "New Normal"

We are bringing back some of our favorite TEC37 episodes! In this TEC37 rerun we will cover how many organizations made a sudden shift to remote workforce, and the handful of approaches companies are considering and implementing.
Webinar
Jan 19, 2021 • 1pm
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Hybrid Work

TEC37 Digital Workspace Series E02: Ready for Reopening

Many companies are actively evaluating and testing technologies that can help them keep employees and visitors safe in workplaces and public spaces when they reopen. There are a lot of possibilities, but what is truly viable and necessary? Join us for a discussion of what we see organizations planning for, and how to prioritize various technologies. We'll take a look at IoT, office hoteling, shared space management, sensors and occupancy monitoring technologies that are being used to reopen offices and shared spaces.
Webinar
Feb 10, 2021 • 9:30am
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Hybrid Work

TEC37 Digital Workspace Series E06: What's Next for Customer EX and Workforce Productivity?

Several industry events that relate to employee experience, collaboration and workforce productivity took place in September and October 2021. Join WWT experts as they separate the reality from the hype, summarize the key themes and point us to the salient trends and solutions that our customers' organizations are prioritizing.
Webinar
Nov 3, 2021 • 12:30pm
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Digital Workspace

WWT Experts: Joe Berger on Digital Experiences & Hybrid Work

Grab a quick dose of deep expertise with the WWT Expert series. In each episode, our host poses topical questions to a WWT Expert. Learn about the business solutions these experts have created, the technologies they've mastered and the trends they're seeing in the marketplace. All in 30 minutes or less. During this event, Matthew Coble will chat with Digital Workspace expert, Joe Berger. Joe is passionate about enabling employees and simplifying their experiences to truly unlock employee engagement and productivity. He is a great resource for any Digital Workspace questions you may have!
Webinar
Sep 1, 2022 • 1pm
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Employee Experience

TEC37 Digital Workspace Series E10: Top 5 Priorities for Digital Workspace in 2023

Digital Workspace is centered on the digital employee experience and is a key factor to employee engagement, attracting and keeping top talent and corporate digital transformation. In this session, we will cover the top five priorities from our WWT Research: Digital Workspace Priorities for 2023 report.
Webinar
Nov 9, 2022 • 2pm
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Digital Workspace

Digital Workspace Priorities for 2023

A roadmap for improving the digital employee experience
WWT Research
• Jan 2, 2023
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Meetings

How to Create Seamless Meeting Experiences through Interoperability

A meetings interoperability discussion about employee experience with video endpoints and Microsoft Teams Rooms with Microsoft's Jimmy Vaughan, Partner Technical Specialist, HP Poly's Joe Mukhergee, Director, America's Channels & Canada Sales Engineering and WWT's Joe Berger, Area Vice President of Digital Experience.
Video
• 28:18
Dec 20, 2022
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Networking

Networking Priorities for 2023

A roadmap for delivering organization-wide connectivity.
WWT Research
• Dec 13, 2022
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Meetings

Calling and Meetings for Today's Global Financial Organizations

Times have changed, and so has the way we conduct business. The advances in calling and meeting technology are helping us all stay connected. Let's take a look at what this means for global financial organizations.
Article
• Nov 8, 2022

Hybrid Work

A flexible work model that supports employees at home, in the office and everywhere in between.

What's related

Digital Workspace Meetings Cisco Unified Communications Employee Experience End-User Computing
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