Comprehensive visibility across IT and the business

Observability and AIOps combine data collection, analysis and AI-driven insights to deliver comprehensive visibility across complex systems. 

By moving from monitoring to observability to AIOps, organizations can proactively solve for common IT problems, streamline operations and enhance end-user experiences.  

Our consultants and engineers work with clients to extract data from foundational monitoring tools, prioritize key metrics and uncover insights using AI.

Discover your organization's maturity level. Learn more

Grow your observability and AIOps capabilities

No matter your organization's level of experience with observability and AIOps, we can take you to the next level.

Grow your observability and AIOps capabilities

Labs and Learning

Gain hands-on experience with some of the most commonly used observability and AIOps tools.

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Grow your observability and AIOps capabilities

Events

Hear from industry experts about the impact observability and AIOps are having on IT and the business. 

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Grow your observability and AIOps capabilities

Roadmap Workshop

Learn how to evolve your performance monitoring tools into an observability and AIOps platform. 

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A structured approach to generating value

The journey from monitoring to observability to AIOps takes time. In addition to setting a long-term strategy, our consultants and engineers work with you to prioritize and develop use cases that deliver immediate value.

A structured approach to generating value

Tools Consolidation 

Improve management and reduce the learning curve for new staff by consolidating duplicative monitoring tools. 

A structured approach to generating value

Configuration Management 

Gain visibility into all of your IT assets by leveraging a comprehensive configuration management database (CMDB).

A structured approach to generating value

Automated decision-making

Free up staff and management to focus only on decisions that require manual intervention by automating high-value decision making.

A structured approach to generating value

Digital experience monitoring

Ensure superior digital experiences for customers and employees by quickly identifying and remediating the root cause of performance issues.

A structured approach to generating value

Service reliability and availability 

Protect against downtime and keep critical services running during unexpected events by detecting and addressing issues before they become major incidents. 

A structured approach to generating value

Business continuity

Prevent business disruption by improving your mean time to repair, test, restore and resolve P1 outages. 

A structured approach to generating value

Cost optimization  

Save costs and gain operational efficiency by correlating data from multiple IT environments. 

A structured approach to generating value

Cross-functional collaboration

Eliminate data silos that impede collaboration and decision-making across IT teams.

A structured approach to generating value

Security monitoring

Proactively respond to potential risks through continuous and automatic anomaly detection. 

A structured approach to generating value

Compliance

Leverage log data for real-time compliance reporting, automated compliance checks and baselining.

Observability and AIOps case studies

Find out how we've helped organizations across industries move from monitoring to observability to AIOps.

Revolutionizing Telecom Network Operations Through AI

Discover how WWT, in close partnership with a leading wireless carrier, delivered the technical expertise and scalable AI solutions needed to modernize the carrier's network operations — upskilling employees, automating corrections and enhancing network stability.
Case Study

Utility Achieves Proactive Monitoring Across Critical Services

A midsized utility gains comprehensive visibility into IT and OT environments, slashing alert noise and accelerating incident response. 
Case Study

Quant Hedge Fund Builds Software-defined GPU Data Center to Reduce Cloud Dependency

Seeking greater control over compute resources, the firm partnered with WWT to design and implement an on-premises high-performance computing cluster for algorithmic trading teams.
Case Study

Airline Validates Integrated AIOps Monitoring Solution in the ATC

Learn how a WWT-led proof of concept, featuring ScienceLogic and AppDynamics, set this leading airline up for AIOps success.
Case Study

Observability and AIOps insights

Discover perspectives on industry trends, recaps of noteworthy events and much more.

The Observability Gap in the Mythos-class Era

You cannot defend an estate you cannot see. As agentic AI with frontier models (Mythos) raises the stakes, immature asset inventories, missing telemetry and unknown dependencies are the gap adversaries will exploit. This article examines why observability and data foundation gaps are a real attack surface, and why security and IT operations must close them together.
Blog
•Sep 10, 2026

Partner POV | Why AI Moves Faster Than the Controls Built to Manage It

AI now acts faster than humans can oversee it, and governance policies can't detect real-time failures. True accountability requires observability—continuous, verifiable evidence of actual system behavior—transforming AI oversight from reactive audits into proactive, defensible trust at machine speed.
Partner Contribution
•Aug 18, 2026

Partner POV | The Visibility Gap in Modern Digital Operations

In a world of fragmented digital systems, operational visibility is no longer a luxury but a necessity. As AI and automation amplify complexity, organizations must prioritize high-quality operational intelligence to maintain resilience, trust, and strategic decision-making. Bridging the visibility gap is crucial for thriving in the digital age.
Partner Contribution
•Aug 13, 2026

The Cable That Wasn't: An AI Use Case for IT Ops

A quick GPU swap turned into disassembling half the server just to reach the card. When it wouldn't power back on afterward, handing an AI agent the vendor diagnostics turned what should have been a multi-hour guessing game into an eighteen-minute fix.
Blog
•Aug 12, 2026

Observability and AIOps partners

We work with leading vendors across the observability and AIOps landscape to help you optimize your current investments and reach your desired future state.

ThousandEyes

Measuring and monitoring user experiences, both employees and customers, is what ThousandEyes, now part of Cisco, does by providing unmatched visibility of resources in private, public cloud and hybrid cloud networks. 

BigPanda

BigPanda identifies actionable, intelligent alerts from observability tools so that ITOps and Service Operations teams can quickly triage and automate incident response workflows.

Cisco

Cisco develops, manufactures and sells networking hardware, software, telecommunications equipment and other high-technology services and products.

Riverbed

Since its inception in 2002, Riverbed has helped the world's largest organizations empower the digital experience and drive enterprise performance. With two industry-leading solutions – Riverbed for Unified Observability and Riverbed Acceleration – Riverbed transforms data into actionable insights across the entire digital ecosystem and accelerates performance for a seamless digital experience.

ServiceNow, Inc.

ServiceNow is a cloud computing company focused on designing, building and managing IT automation for digital workflows in enterprise operations.

Cribl

Cribl is a machine data engineering tool, purpose built to process log and metric data at high scale, in real time, before forwarding it onto your existing analysis tools.

Related solutions

Observability and AIOps are key components of automation but scaling automation across your organization requires capabilities in multiple IT domains.

Infrastructure Automation

Manage your IT infrastructure efficiently, securely and at scale.

DevOps

Transform how you build, deploy and manage IT services at scale.

Agentic Ops

Agentic Operations is AI that observes, reasons and acts within governance boundaries you control. WWT guides the full journey, from where your operations stand today to IT that's proactive, self-healing, and built for what comes next.
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