Despite major investments in observability and AIOps, many organizations still lack the visibility they need to make confident decisions. In this episode of WWT Presents Research, Robb Boyd sits down with AIOps expert Tree Lindemann-Michael to unpack the final step in operational transformation: Full Context Operations. Discover how leading enterprises are breaking down data silos, aligning technical signals with business outcomes and building the scaffolding needed to turn insight into impact—because full context isn't just the final priority, it's the one that brings it all together.

AI Canvas is Cisco's first Generative UI for cross-domain IT-a shared, intelligent workspace that brings real-time telemetry, AI insights, and team collaboration into one view.

WWT's Anshul Chaturvedi reviews the important decision to "build" or buy" on the AIOps journey and WWT's approach for this transformation.

WWT's Mike Cervasio reviews issues relating to Observability and AIOps. Mike discusses the transformational value of AIOps solutions, WWT's vision for AIOps, the challenges that companies face in AIOps and AIOps business outcomes.

The traditional IT operations workflow has always relied on a process and procedure cycle that ultimately requires manual intervention to restore production services and resolve an active incident. In this session, presented by Nick Thompson from WWT, we explored how the combination of Event-Driven Ansible, application telemetry, and a solid foundation of observability can be combined to deliver the ultimate in closed-loop automation to reduce incidents and after-hours troubleshooting.

In this session presented by Daniel Hertzberg from Arista Networks, we provided an in-depth explanation of network monitoring and analytics with streaming telemetry, leveraging the latest high-performance gRPC interface, gNMI. We covered all the gRPC fundamentals, as well as gave an introduction to gNMI (gRPC Network Management Interface) with its RPCs and interacting with network devices for real-world use cases for streaming telemetry. We discovered how streaming telemetry revolutionized network monitoring by providing real-time insights into network performance and health. We learned about YANG (Yet Another Next Generation) data modeling language and how it facilitated standardized network management. We also explored OpenConfig, a community-driven effort to standardize network device configuration and telemetry using YANG models. By the end of this session, network operators found great use cases for removing a lot of their polling/SNMP infrastructure for modern network tools like the TIG stack and Prometheus.

Since 1987, CiscoLive has been the premiere event for networking education, collaboration, and fun. Las Vegas 2023 brought 19,600 attendees to the Mandalay Bay Conference Center and adjacent properties. To support the event, the CiscoLive team has a few days to provision 2300 wireless access points, over 650 switches, and a mobile data center. This session was a behind-the-scenes look at the automation and network monitoring done to support such a significant event in a short amount of time. In this session, we heard about open-source solutions like InfluxDB and Grafana and the importance of standardized management interfaces like gRPC and NETCONF/YANG.

Now, IT teams can improve service while reducing costs, Mean Time to Detect, and Mean Time to Repair with AI-driven self-healing and proactive service assurance powered by Intelligent Service Desk from Riverbed Aternity.

Matt Caminiti presented this session at Automation.Day STL 2024, where we explored how Dynatrace's advanced workflow automation and platform engineering capabilities can significantly enhance software development and operational processes.

By combining WWT's global technology expertise and the AI-powered technology of Cisco AppDynamics and Cisco Full-Stack Observability (FSO), our customers can realize the power of making real-time, customer-centric decisions.

IBM's AIOps Observability Portfolio: Turbonomic, Instana, & SevOne

SuzieQ is the first open-source, multi-vendor network observability platform application. It is both a framework and an application using that framework that is focused on improving your understanding of your network. In this session, Dinesh Dutt of Stardust Systems, the creators of the SuzieQ Project, provided an overview of SuzieQ and its capabilities.