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What's popular

Digital Workspace Priorities for 2025

A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025

What is Google CCAI?

Looking for a flexible, cloud-based artificial intelligence solution to complement your Contact Center environment? Google CCAI might be for you.
Article
•Jun 1, 2023

What Is Direct Routing for Microsoft Teams?

With some (or all) of your workforce working from home, has the use of Microsoft Teams increased? Has this led to users wanting the ability to make or receive calls via Teams? In this article, we will cover what Direct Routing for Teams is, along with the features, requirements and architecture of this solution.
Article
•Mar 26, 2021

Cisco Meraki Smart Camera and Environmental Sensors Lab

Welcome to the WWT ATC Cisco Meraki Smart Camera and Environmental Sensors Lab. This lab allows you to gain hands-on experience with the Cisco Meraki Smart Cameras and Sensors.
Foundations Lab
385 launches

Digital Workspace Maturity Model

The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce, scale AI across the enterprise and improve the digital employee experience.
WWT Research
•Mar 14, 2025

What's new

What is the Digital Workspace?

WWT's Senior Director for Digital Workspace, Joe Berger, defines today's Digital Workspace and the need for Digital Workspace transformation that empower employees to work fluidly from anywhere.
Video
•15:09
•Apr 30, 2025

Cloud Contact Center Migration Workshop

The WWT Cloud Contact Center Migration Workshop is designed to help customers define the contact center deployment strategy and the roadmap for successfully migrating with minimal impact to business operations.
Workshop

Optimize and Automate Unified Communications Operations

WWT's guide to UC Operations to support seamless work, streamline IT operations, train employees and improve ROI.
Article
•Apr 18, 2025

Digital Workspace Maturity Model

The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce, scale AI across the enterprise and improve the digital employee experience.
WWT Research
•Mar 14, 2025

Partner POV | Building a Smart Workplace

Unlock intelligent communication and collaboration with Microsoft Teams and Microsoft 365 Copilot
Partner Contribution
•Mar 6, 2025

Digital Workspace Priorities for 2025

A roadmap for improving the digital employee experience
WWT Research
•Jan 1, 2025

Collaboration System Release 12.5 Administrator Lab Overview

Watch a video overview of the Collaboration Release 12.5 Administration Lab.
Video
•4:01
•Dec 11, 2024

Collaboration System Release 12.5 Configuration Lab Overview

Watch the video overview of the Collaboration Release 12.5 Configuration Lab.
Video
•4:23
•Dec 11, 2024

World Wide Technology Awarded Air Force Unified Communications Enterprise Agreement for End-to-End Cisco Unified Communications Solutions

This ongoing collaboration between the Air Force, WWT and Cisco will help the Air Force continuously integrate new communications capabilities, including future advancements in Cisco's voice and conferencing technologies.
Press Release
•Nov 22, 2024

Transform your Digital Workspace with WWT

Learn how WWT elevates employee experience and creates workspaces that exceed employee expectations, attract and retain top talent, foster innovation and achieve business outcomes.
Playlist
•Nov 6, 2024

WebexOne 2024 Key Takeaways

We witnessed several AI-driven innovations that are set to redefine the landscape of customer and employee experiences. Cisco demonstrated advanced tools and devices that enhance collaboration, automate and scale customer interactions, and bridge the gap between physical and digital experience. Here are World Wide Technology's key takeaways from this annual conference.
Blog
•Oct 31, 2024

Cisco Meraki Smart Camera and Environmental Sensors Lab

Welcome to the WWT ATC Cisco Meraki Smart Camera and Environmental Sensors Lab. This lab allows you to gain hands-on experience with the Cisco Meraki Smart Cameras and Sensors.
Foundations Lab
•385 launches

Poly Studio V52 USB Video Bar: Raise the bar with every meeting

For the latest in advanced conferencing tech coupled with USB simplicity, Poly Studio V52 Premium USB Video Bar has joined the call. Make effortless, crystal-clear connections in any medium-sized room thanks to striking visuals and next Gen AI features.
Video
•1:36
•Oct 3, 2024

Poly Studio R30 Plus Bundle: Simply better meetings

Transform your collaboration with advanced video and superb audio that are simple for anyone on your team to use. The result is meetings that start on time, increase inclusivity, and improve communication and productivity. ​
Video
•0:57
•Sep 27, 2024

Modern Strategies for Voice Security

Organizations rely on communicating securely and privately with their customers. What happens when these communication channels are under attack? While AI has enabled many beneficial applications, criminals are finding novel ways to abuse it. The person on the far end of a voice call is becoming much more challenging to authenticate. These new forms of attack must be met with constant vigilance and defense-in-depth. This briefing discusses the threats facing organizations today, how to prepare and remain on guard, and ways to integrate voice security incident response into your disaster recovery plan.
Briefing

Enhancing U.S. Army Communication: The Power of Cisco's Collaboration Suite

The United States Army requires robust, secure and reliable communication tools to ensure efficient and effective collaboration among its personnel. Cisco's collaboration suite, which includes unified communications, conferencing and collaboration endpoints, is ideally suited to meet these needs.
Blog
•Aug 15, 2024

How Dynamic Persona Modeling Enables Digital Transformation

Our Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align employees' needs, technology requirements and business objectives to create a workplace where everyone thrives.
Article
•Jul 22, 2024

Hybrid Work Briefing

Most organizations have identified hybrid work, in which employees split time between the office and remote work, as a core element of their workforce model. Many HR and IT leaders need to revisit their strategy to support and optimize hybrid work as a permanent feature of workforce management. WWT's Hybrid Work Spectrum helps organizations visualize their balance between on-site and remote workers so that we can help organizations determine their requirements and priorities and budget allocation.
Briefing

Enterprise Video Conferencing: Next-Gen Meetings Briefing

Meetings are integral to how we do business — they're where decisions are discussed and made. Good meetings are simple to schedule and join, and they foster engagement and collaboration from each participant, whether remote or in person. This two- to four-hour briefing will focus on the latest meeting room technologies and explain the various options for simplifying and enhancing the experience across your enterprise.
Briefing

Ready or Not, Gen Z is Transforming the Workplace

Generation Z has arrived. With the oldest among them turning 27 this year, they are starting to make their mark on the workplace. Does your organization have what it takes to accommodate these digital natives? Let's discuss.
Article
•May 1, 2024

Unified Communications

Communication tools that work across devices, platforms and deployment models create a simplified user experience that fosters productivity.

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18Videos
15Briefings
8Blogs
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2Playlists
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