In the ATC

Level up your skills with on-demand learning labs that focus on the latest tech advancement.

Lab

Pexip Video Conferencing - Experience Lab

This experience lab will showcase the Pexip Video Conferencing system.

Jul 23, 2021

1 min read

Lab

Lab Cisco Collaboration

Mobile Remote Access - Configuration Lab

The Mobile Remote Access (MRA) solution provides users who are external to the organization the ability to deploy physical endpoints and soft-clients, such as Cisco Jabber, decreasing time spent trying to set up meetings and chat between disparate systems.

Jun 21, 2021

2 min read

Lab

Lab Cisco Collaboration

Collaboration System Release 12.5 Administration Lab

Administration of a Cisco Unified Communications system, including Call Manager, Unity Connection, and Instant Messaging servers. In this lab, you will add users and devices followed by tests of functionality using the Jabber Client on multiple desktops.

Jan 14, 2021

2 min read

Lab

Lab Cisco Meeting Server (CMS)

Cisco Meeting Server + VQ Conference Manager Lab

This experience lab will showcase Cisco Meeting Server and VQ Conference Manager. Cisco Meeting Server brings premises-based video, audio and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices and provides an enjoyable and intuitive user experience. VQ Conference Manager allows you to exploit the full power of Cisco Meeting Server and deliver secure, high-quality conferencing services. Together VQ Conference Manger and Cisco Meeting Server can deliver video conferencing at mind-blowing scale. One VQ Conference Manager customer is running Cisco Meeting Server clusters hosting up to 6,000 participants in call at any one time. Another is delivering over a million participant joins per month – and close to a billion minutes per year.

Dec 10, 2020

1 min read

Lab

Lab Cisco Collaboration

Akkadian Provisioning Manager (User Experience) Lab

User Experience lab focused on using the Akkadian Provisioning Manager to facilitate common Day 2 workflows such as user onboard and offboarding.

Sep 15, 2020

2 min read

Lab

Lab Infrastructure Services

Cisco Meraki Smart Camera and Environmental Sensors Lab

Welcome to the WWT ATC Cisco Meraki Smart Camera and Environmental Sensors Lab. This lab allows you to gain hands-on experience with the Cisco Meraki Smart Cameras and Sensors.

Sep 9, 2020

2 min read

Lab

Lab Cisco Packaged Contact Center Enterprise (PCCE)

Cisco Finesse 12.5 Administration Lab

Customize Cisco Finesse 12.0 agent and supervisor desktops to meet your contact center needs. Configure reason codes, workflows, modify the desktop layout and configure desktop chat capabilities. Test the changes using Cisco Jabber soft-phones and the Finesse desktop.

Nov 12, 2019

2 min read

Lab

Lab Kurmi Provisioning, Selfcare, & Migration tools

UCM Cloud Lab

This lab is sandbox environment designed to simulate a collaboration cloud. Participants will have access a full Cisco cloud environment featuring Cisco UCM, Instant Messaging and Presence including Cisco Jabber and Cisco Unity Connection voicemail. This sandbox also features two software packages that are used for cloud management, Kumri and Yarnlabs Yarnman. Kurmi is a leading orchestration management tool allowing participants to see how they can automate MAC activity. Yarnlabs Yarnman can be used to test and verify functionality of a Cisco collaboration system.

Oct 24, 2019

2 min read

What's popular

Article Public Sector

A Guide to Hybrid and Blended Learning in Higher Education

Hybrid and blended learning are gaining traction among higher education institutions as they seek ways to keep students learning safely. This article discusses what you need to know about these models and provides tips for getting started.

Oct 8, 2020

9 min read

Article Meetings

Digital Workspace Priorities for 2022

A roadmap for improving the digital employee experience

Oct 27, 2021

18 min read

Article Zoom

Preventing Proximity Bias in the Hybrid Workplace

When offices reopen, some remote employees are worried they’ll be left behind. Here are five ways to avoid that.

Nov 18, 2021

10 min read

Article Unified Communications

5 Distance Learning Technology Must-Haves

As higher education institutions implement distance learning, they must ensure the right technology tools are in place to best support student learning. This article provides a glimpse into the impact of these tools and the top five categories to consider when getting started.

Oct 30, 2020

7 min read

Video AppSpace Digital Signs, Room Scheduling, Kiosks

Going Hybrid: What Does the Workplace Look Like?

In this video, we explore the day in the life of a hybrid worker and recommended technologies for powering the hybrid office, from space reservation systems to digital signage.

Sep 27, 2021

2:12

What's new

Case Study Cisco Meraki Wireless

Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.

Nov 23, 2021

8 min read

Video Cisco Meraki Wireless

Clayco Case Study

This video highlights how WWT helped Clayco reimagine the workplace to build a culture of collaboration.

Nov 22, 2021

2:55

Article Zoom

Preventing Proximity Bias in the Hybrid Workplace

When offices reopen, some remote employees are worried they’ll be left behind. Here are five ways to avoid that.

Nov 18, 2021

10 min read

Briefing Meetings

Cisco Cloud Video Interop (CVI) for Microsoft Teams Demo

Not all platforms are created equal. As the usage of Microsoft Teams meetings grows the need to integrate with existing conference room endpoints is a must. Cisco Webex CVI for Microsoft Teams delivers an easy to setup and powerful way to utilize your existing standards based video endpoints (Cisco, Poly and Lifesize) within the Microsoft Teams platform.

Nov 3, 2021

2 min read

Briefing Meetings

Poly RealConnect Cloud Video Interop (CVI) for Microsoft Teams Demo

Not all platforms are created equal. As the usage of Microsoft Teams meetings grows, the need to integrate with existing conference room endpoints is a must. Poly RealConnect CVI for Microsoft Teams delivers an easy to setup, powerful way to utilize your existing video endpoints (Poly, Cisco and Lifesize) within the Microsoft Teams platform.

Nov 3, 2021

1 min read

Briefing Meetings

Pexip Cloud Video Interop (CVI) for Microsoft Teams Demo

Not all platforms are created equal. As the usage of Microsoft Teams meetings grows, the need to integrate with existing conference room endpoints is a must. Pexip CVI for Microsoft Teams delivers an easy to setup, powerful way to utilize your existing video endpoints (Cisco, Poly and Lifesize) within the Microsoft Teams platform.

Nov 3, 2021

1 min read

Article Customer Success

Embrace the Reality of Ever-Changing Technology

Take a look at how updated technology doesn't always have to be frightening.

Nov 1, 2021

3 min read

Article Meetings

Digital Workspace Priorities for 2022

A roadmap for improving the digital employee experience

Oct 27, 2021

18 min read

News Cisco Webex Teams

Cisco Webex Investment ‘Thrills’ Partners Targeting Hybrid Work Opportunities

The tech giant Cisco continues to take aim at its collaboration competition by continuously innovating and bolstering its Webex collaboration platform with more than 1,000 new features and capabilities over the last 12 months in an investment that Cisco partners applaud.

Oct 26, 2021

3 min read

Article Cisco Webex Contact Center

What Is Contact Center as a Service? How Does CCaaS Work?

Contact Center as a Service is a cloud-based software that improves customer experience. CCaaS reduces contact center costs and unlocks the benefits of the cloud.

Oct 25, 2021

7 min read

Article Unified Communications

Security Cameras: Bridging the Gap Between Physical Security and Cybersecurity

The integration of physical security can greatly reduce the cost of cybersecurity investigations by helping to combine data from multiple sources to reveal a true picture.

Oct 22, 2021

4 min read

Article Zoom

What Is Unified Communications as a Service (UCaaS)?

Unified Communications as a Service enables collaboration, conferencing and messaging via the cloud. Discover how UCaaS reduces costs and enhances productivity.

Oct 20, 2021

7 min read

Briefing Customer Success

Hybrid Work Briefing

Most organizations have identified hybrid work, in which employees split time between the office and remote work, as a key component of their reopening plans. Yet, few leaders have a clear strategy in place to support a hybrid workforce. That's why WWT developed our Hybrid Work Spectrum, a tool that helps organizations visualize their balance between on-site and remote workers so they can determine their requirements and priorities for safety preparedness, technology acquisition and budget allocation. This briefing is designed to help organizations understand where they land on the Hybrid Work Spectrum and provide guidance on what's needed to successfully transition to long-term flexible working.

Oct 13, 2021

2 min read

Case Study Cisco Webex Teams

Fort Zumwalt School District Uses Technology to Transform Learning Experience for Students and Staff

The school district partnered with WWT to design and implement a robust collaboration technology solution that provides increased flexibility for staff and improved student-teacher collaboration.

Oct 12, 2021

4 min read

Article Meetings

Technology Adoption: Do More Than Migrate Users, Transform Your Culture

Organizations are losing money every year on their technology investments by lack of optimal user utilization. A shift in how they think about their newly purchased tech can plug that drain of lost value, and as a direct result, something more valuable than new and improved technology might be gained.

Oct 5, 2021

6 min read

Article Unified Communications

Innovating Physical Security in Higher Ed Using Smart Cameras

WWT experts discuss how Meraki Cameras were the best option for a higher education customer looking to centralize campus surveillance, reduce supporting infrastructure and eliminate shadow IT.

Oct 1, 2021

5 min read

Event webinar

WWT Experts: Kait Miller on Machine Learning and Computer Vision

In this session from the WWT Experts series, we will hear from Kait Miller who represents WWT’s expertise around Machine Learning and Computer Vision. We’ll present Kait with top questions on the topic and learn from her hands-on experience working with WWT customers across industries. Join us for this WWT Experts session!

Sep 30, 2021 • 1 pm CST

Page Unified Communications

WebexOne

Sep 28, 2021

1 min read

Video AppSpace Digital Signs, Room Scheduling, Kiosks

Going Hybrid: What Does the Workplace Look Like?

In this video, we explore the day in the life of a hybrid worker and recommended technologies for powering the hybrid office, from space reservation systems to digital signage.

Sep 27, 2021

2:12

Briefing Unified Communications

Provisioning Unified Communications With Akkadian Briefing

The objective of this briefing is to better understand the complexities of manual provisioning in a customer’s UC environment and demonstrate the automated approach Akkadian Labs brings to Cisco UC and Hybrid UC environments.

Sep 24, 2021

1 min read

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