Unified Communications

Partners for unified communications

We partner with the leading original equipment manufacturers (OEMs) and software vendors of voice calling, instant messaging, team chat and presence, and audio and video endpoints to create streamlined digital experiences across multiple technologies that support employees' workflows.

Explore our comprehensive ecosystem of partners today

What's popular

How Dynamic Persona Modeling Enables Digital Transformation

WWT's Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align end-user needs, technology requirements and business objectives to drive digital transformations and improve IT credibility across the organization.

Mar 3, 2021

3 min read

Priorities Report

WWT Research Consulting Services

Digital Workspace Priorities for 2022

A roadmap for improving the digital employee experience

WWT Research

Oct 27, 2021

Case Study Cisco Hybrid Work

Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.

Nov 22, 2021

8 min read

Article Unified Communications

5 Distance Learning Technology Must-Haves

As higher education institutions implement distance learning, they must ensure the right technology tools are in place to best support student learning. This article provides a glimpse into the impact of these tools and the top five categories to consider when getting started.

Oct 30, 2020

7 min read

Maturity Model

ATC WWT Research

Digital Workspace Maturity Model

The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce and improve the digital employee experience.

WWT Research

Apr 8, 2022

What's new

Video Cisco Collaboration

Collaboration System Release 12.5 Configuration Lab Overview

Watch the video overview of the Collaboration Release 12.5 Configuration Lab.

Sep 12, 2022

4:23

Lab ATC

Oracle Session Border Controller Sandbox

This lab is sandbox environment designed to simulate a collaboration ecosystem with Oracle Session Border Controllers. Participants will have access to a Cisco and Asterisk Collaboration environments. Students will be able to test and configure the Oracle Session Border Controllers and enable VoIP calling between the systems.

Aug 5, 2022

2 min read

Article Financial Services

Ready or Not, Gen Z is Transforming the Workplace

Generation Z has arrived. With the oldest among them turning 27 this year, they are starting to make their mark on the workplace. Does your organization have what it takes to accommodate these digital natives? Let's discuss.

Aug 4, 2022

11 min read

Case Study Adoption Services

Transforming the Digital Employee Experience at Clayco to Enable Purposeful Collaboration

Clayco tapped into WWT's videoconferencing integration expertise to implement a strategy that allows its employees to seamlessly collaborate anytime, anywhere.

Jul 25, 2022

6 min read

Article Nectar UCMP

Top 5 Reasons to Automate UC Provisioning and Monitoring

For large enterprises with thousands of employees, automated unified communication (UC) provisioning and monitoring can provide far-reaching benefits for IT staff.

Jul 6, 2022

5 min read

Event webinar

TEC37 Digital Workspace Series E09: Seamless Voice and Video for Virtual Care – Improving the patient and clinician experience

The global pandemic accelerated new care models in healthcare while exposing costs and outcome challenges. Delivering virtual healthcare - virtual visits between patients and practitioners - was implemented quickly and rough patches were exposed. As virtual care becomes a staple, it's time to address and remediate common glitches with video and voice quality. This insightful discussion brings WWT's senior healthcare advisor, collaboration consultant and unified communications partner, IR, together to discuss today's tools to end the finger-pointing and deliver quality, seamless video and voice connections for both patients and clinicians.

Jun 30, 2022 • 1 pm (CDT)

Playlist Cisco Hybrid Work

Cisco Live 2022: WWT Experts Review

Insights into the key takeaways from Cisco Live 2022 and WWT's recommendation for next steps and resources if your organization is considering or tackling challenges related to these areas.

Article Meetings

Optimize and Automate Unified Communications Operations

WWT's guide to UC Ops to support seamless work, streamline IT operations, train employees and improve ROI.

May 15, 2022

9 min read

Article Unified Communications

5 Success Factors for a Hybrid Workforce Model

Digital workspace leaders must prioritize five key factors to successfully support a hybrid workforce model, improve the digital employee experience and maintain a safe workplace.

May 13, 2022

9 min read

Article Neat

What is Video Conferencing Interoperability?

Explore the benefits of video conferencing interoperability with real-world examples and next steps for delivering a seamless video conferencing experience in your digital workplace.

May 2, 2022

6 min read

Playlist Neat

Interoperability for Video Conferencing

World Wide Technology brings an independent and expert perspective on the leading video conferencing endpoints and platforms. This playlist focuses on technical demos where interoperability is center stage.

Playlist Cisco Hybrid Work

Product First Look: Unboxing & Feature Reviews

Explore unboxing videos and feature reviews of the latest collaboration devices.

Maturity Model

ATC WWT Research

Digital Workspace Maturity Model

WWT Research

Apr 8, 2022

Article Retail

Transform Retail Operations With Just Two Cameras and Vision AI

This article discusses how taking advantage of Vision AI technology can improve the employee experience, improve retail store operations and provide retailers with a strong Return-on-Investment (ROI) with just two smart cameras.

Mar 31, 2022

4 min read

Article Teem

Huddle Spaces for Collaboration: What Good Looks Like

With workspaces finally being designed for optimal team size, organizations are getting a productivity boost from small working groups.

Mar 25, 2022

6 min read

Workshop Campus & LAN Switching

Safe Return to Work/School Workshop

COVID changed the world we live in. Explore practical solutions and technologies that can safely return your organization to the workspace. Learn about solutions that can be leveraged forward to support your workspace and learning spaces of the future.

Mar 24, 2022

1 min read

Article Retail

The Digital Transformation of Exception-Based Reports

This article discusses how taking advantage of Vision AI technology can improve the employee experience, increase the number of successful investigations and provide retailers with a strong return on investment (ROI).

Mar 21, 2022

4 min read

Video Meetings

What is the Digital Workspace?

WWT's Senior Director for Digital Workspace, Joe Berger, defines today's Digital Workspace and the need for Digital Workspace transformation that empower employees to work fluidly from anywhere.

Mar 16, 2022

15:09

Event webinar

WWT Experts: Kait Miller on Machine Learning and Computer Vision

In this session from the WWT Experts series, we will hear from Kait Miller who represents WWT's expertise around Machine Learning and Computer Vision. We'll present Kait with top questions on the topic and learn from her hands-on experience working with WWT customers across industries. Join us for this WWT Experts session!

Sep 30, 2021 • 1 pm (CDT)

Article Unified Communications

What Are the Digital Workspace and the Digital Workplace?

The digital workspace comprises the technology employees use to work effectively. Digital workplace solutions include the digital technology in the physical location that people do their work from.

Mar 3, 2022

7 min read