Microsoft Teams Consulting Services
Microsoft Teams is the hub for teamwork in Microsoft 365 that brings together people, conversations and content. WWT brings advanced integrations and services to deliver seamless collaboration and outstanding employee experience.
WWT delivers modern work with Microsoft Teams
WWT has decades of experience with Digital Workspace strategy and solutions, which we leverage to help customers craft and curate custom collaborative experiences within Microsoft Teams. Our proven methodology can help ensure your Microsoft Teams environment is built upon a solid and secure foundation and delivered to your employees with minimal disruption.
WWT is a Microsoft Gold partner for Cloud Productivity, Collaboration and Content, and Communications. To create seamless interoperability, we bring expertise with multiple digital workspace technology manufacturers to unlock the full value of an integrated collaboration solution.
Whether your organization is looking to custom design and configure Microsoft Teams Rooms and/or third-party integrations with Microsoft Teams, enable chat and team collaboration, advanced meetings, or enterprise-scale voice calling, our deep experience and OEM partnerships enable us to deploy fit-for-purpose Microsoft solutions for a thriving workforce experience.
Chat and Team Collaboration
Enterprise Chat and Team Collaboration serve as foundational capabilities for Microsoft Teams, and our consulting services can ensure this foundation is constructed the right way, the first time. Our approach ensures that team lifecycle and governance are addressed at the start, and we weave in security and compliance controls to ensure your intellectual property remains under your control.
Meeting Rooms and Video Conferencing
Many organizations deploy Microsoft Teams for its virtual meeting functionality. Our design and consulting services teams will help ensure your meeting rooms and meeting platform is easy to use, robust, secure, and interoperable, regardless of the location or device the end user is joining from - and all from a unified client.
Enterprise Voice (Cloud Calling)
UCaaS solutions are taking the world by storm, and Microsoft has been recognized as a leader in this space. Our consulting services for enterprise voice can help move your unified communications functionality to the cloud, eliminating the need to manage and maintain legacy on-premises PBX solutions while ensuring a minimal amount of impact for your end users.
Advanced Integrations
Whether you're looking to integrate third-party applications into Microsoft Teams, seeking to leverage Microsoft Teams to provide remote virtual consultations for your healthcare professionals, build a workflow to empower your frontline workforce or develop a custom solution, our consulting services can help envision the "art of the possible" and make that solution a reality.
The WWT Approach
Our approach is both custom and comprehensive, and designed to facilitate customer delight. We begin our engagements with a discovery of our customer's goals and environment and follow that up with the development of a design to deliver results. We then plan and execute the implementation, and weave in adoption services, change management and program management to ensure minimal disruption to the workforce and maximized success. Our engagement also ensures that we've addressed operational aspects of deploying Microsoft Teams, so your team can continue to build upon the solution.
Assess Organizational Readiness
Align Business and Technical Requirements
Determine and Assign Success Criteria
Develop Project Schedules
Remediate Discovered Blockers
Determine Deployment Goals
Develop Enablement and Migration Strategy
Develop End User Personas
Define Target Configuration Policies
Create High-Level Design (What)
Create Low-Level Design (How)
Create Implementation Plan
Create Acceptance Test Plan
Build Target Environment to Design
Implement all Approved Configurations
Prepare Support Teams for Upcoming Migration
Test Deployment and Migration Processes
Pilot Deployment to End Users
Facilitate Mass Deployment of Solution
Provide Tiered Support Services to the Community
The WWT Difference
With 10+ Microsoft Gold Competencies — including Gold Communications, Collaboration and Content, and Cloud Productivity — WWT is well suited to help our customers deliver Microsoft Teams solutions. Our proven methodology mitigates risk, accelerates deployment timelines and ensures the end user community is fully bought into the end solution.
Additionally, our partnership and deep technical expertise with Teams ecosystem providers like Cisco, Poly, AudioCodes, Ribbon, Jabra and dozens of others allows WWT to deploy complete solutions for our customers.
Microsoft Teams Services Portfolio
Skype for Business Server/Online Hybrid Migrations
Microsoft Teams Greenfield Deployments
Microsoft Teams for Frontline Workers
Microsoft Teams for Healthcare Workers
Microsoft Teams Functional Gap Analysis
End User Persona Development
Network Readiness Assessments
Operations Team Readiness Assessments
Microsoft Calling Plans and DID Porting to Microsoft
Microsoft Direct Routing with Microsoft certified SBCs (AudioCodes SBC, Cisco CUBE, Ribbon SBC, Oracle SBC)
On-Premises Legacy PBX and IP-PBX Integrations/Migrations
Auto Attendants and Call Queues
Location-Based Routing
Dynamic Emergency Calling (E911)
Microsoft Teams IP Phone Deployment and Management
Third-Party Contact Center Integrations
Microsoft Teams Room (MTR) Deployment
3rd Party Video Room System Integration (Cloud Video Interop)
Audio Conferencing (Dial-in Conferencing)
Microsoft Teams Lifecycle and Governance
Microsoft Teams Security and Compliance
User Training and Adoption Support
Microsoft Teams 101 for IT Admins
Business Transformation Strategies Using Microsoft Teams
Enterprise Program Management
Enterprise Change Management