What is digital workspace?

Supporting today's always-on and highly mobile workforce means more than just equipping employees with desktops, laptops and mobile devices configured with the latest software and tools. In order to create sustainable improvements in workforce productivity organizations must invest in modern workspaces, enable next generation meeting capabilities, understand and support agility and aspire to a vision of collaborative and secure teamwork.

Digital Workspace Maturity Model

The maturity model is a valuable framework for setting priorities and building your digital workspace capabilities related to people, process and technology. This report serves as a step-by-step guide for IT and business leaders to build alignment, support a flexible workforce and improve the digital employee experience.

Apr 8, 2022

1 min read

Article Consulting Services

How Dynamic Persona Modeling Enables Digital Transformation

WWT's Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align end-user needs, technology requirements and business objectives to drive digital transformations and improve IT credibility across the organization.

Mar 3, 2021

4 min read

Page Contact Center

WWT's Contact Center Capabilities

Jul 14, 2021

1 min read

Playlist Neat

Interoperability for Video Conferencing

World Wide Technology brings an independent and expert perspective on the leading video conferencing endpoints and platforms. This playlist focuses on technical demos where interoperability is center stage.

1 videos

Article Samsung Electronics

Empower Employees and IT Teams With Modern Digital Experiences

Learn how WWT brings business and technology together to improve the digital employee experience, streamline IT management and accelerate innovation.

Dec 13, 2021

4 min read

Digital workspace topics

Contact Center

Reduce customer friction and improve agent processes with on-prem, cloud or hybrid solutions that deliver exceptional customer experiences.

Digital Workspace Strategy

Bring together IT and line-of-business leaders to create an actionable strategy for improving the digital workspace.

End-User Computing

Give employees access to any application, on any device, anywhere - while providing enhanced security and manageability for IT departments.

Hybrid Work

A flexible work model that supports employees at home, in the office and everywhere in between.

Meetings

Make meetings easy to schedule, join, use and manage while fostering high-performing teams.

Unified Communications

Communication tools that work across devices, platforms and deployment models create a simplified user experience that fosters productivity.

Case studies

Case Study Why WWT

Simplifying the Supply Chain for the U.S. Census to Pave the Way for Political Empowerment

WWT's supply chain expertise provided the U.S. Census Bureau with a flexible and secure approach for its 2020 Decennial count. Our agile delivery helped accelerate time to market, increase visibility and predictability of infrastructure rollout -- all while optimizing costs and user experience.

Jan 12, 2022

6 min read

Case Study Cisco Hybrid Work

Cisco Webex Transforms State Legislature Operations

During the COVID-19 pandemic, WWT helped a state legislature implement a digital workspace solution that allowed them to continue conducting government business and give the general public access to the legislative sessions in a safe and virtual environment.

Dec 5, 2021

3 min read

Case Study Cisco Hybrid Work

Clayco: Reimagining the Workplace to Build a Culture of Collaboration

Learn how WWT helped the leading design and build company unify its collaboration platform to provide a seamless experience for employees and customers.

Nov 22, 2021

8 min read

Case Study Consulting Services

Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience

WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.

Nov 15, 2021

6 min read

Connect with our experts

Brandon Echele

WWT

Practice Mgr - Collaboration

Joe Berger

WWT

Sr Director, Digital Workspace Practice

David Rosenblatt

WWT

Principal Solutions Architect- Digital Workspace

Christopher Mossengren

WWT

Area Director, Enterprise Solutions & Architecture, Digital Workspace Advisory

Morgan Laville

WWT

Cloud Contact Center Associate Business Development Manager

Ivan Wintersteiger

WWT

Senior Practice Manager - End User Computing (EUC)

Mike Davis

WWT

Modern Workspace Practice Lead, Multicloud Architecture & Engineering

Kait Miller

WWT

BD, Video Security, Smart Cameras, Meraki, Video Surveillance, Video Analytics, Verkada, MV

Michael Sebastian

WWT

Lead Consultant, Digital Workspace Advisory

What's popular

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5 Networking Priorities for 2022

A guide to help organizations make the architectural advancements required to deliver new levels of security, productivity and user experience.

Apr 7, 2022

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Empower Employees and IT Teams With Modern Digital Experiences

Learn how WWT brings business and technology together to improve the digital employee experience, streamline IT management and accelerate innovation.

Dec 13, 2021

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WWT Expands Cisco Partnership with Hosted Collaboration Solution for Defense Offering

Cisco's HCS-D enhances digital workplace, on-and-off prem collaboration and workforce productivity.

Nov 13, 2019

5 min read

Article End-User Computing

Digital Employee Experience 101: What Is DEX and Why Is It Important?

To support accelerated digital transformation and enable flexible working, organizations must improve employee experiences with workplace technology.

Oct 27, 2021

7 min read

Article Cisco Hybrid Work

No turning back from the hybrid work future

A Cisco-commissioned study with MIT Sloan Management Review highlights progress towards the future of work. Now comes an equal challenge: building on its promise.

May 5, 2022

6 min read

What's new

Event webinar

TEC37 Digital Workspace E01: Reopening in the "New Normal"

We are bringing back some of our favorite TEC37 episodes! In this TEC37 rerun we will cover how many organizations made a sudden shift to remote workforce, and the handful of approaches companies are considering and implementing.

Jan 19, 2021 • 1 pm (CST)

Event webinar

TEC37 Digital Workspace Series E02: Ready for Reopening

Many companies are actively evaluating and testing technologies that can help them keep employees and visitors safe in workplaces and public spaces when they reopen. There are a lot of possibilities, but what is truly viable and necessary? Join us for a discussion of what we see organizations planning for, and how to prioritize various technologies. We'll take a look at IoT, office hoteling, shared space management, sensors and occupancy monitoring technologies that are being used to reopen offices and shared spaces.

Feb 10, 2021 • 9 am (CST)

Event webinar

TEC37 Digital Workspace E03: Digital Transformation, It's Not Just About Technology

Many organizations are facing massive digital transformations with the most recent being a shift to hybrid work as part of reopening plans. To enable a mix of office-based and remote workers, organizations must balance investments in optimizing the employee experience, security, connectivity, physical office spaces and more. It can be overwhelming. Join host Robb Boyd as he speaks with WWT's Chris Mossengren, Practice Manager of Digital Workspace Strategy, and Daniel Dollinger, Consultant for Digital Workspace Strategy and special guest, Vanessa Cunningham from Cummins Inc. They'll discuss a surprising first step of digital transformation.

Apr 29, 2021 • 11 am (CDT)

Event webinar

Public Sector Tech Talk E09: Make a New World Happen with Citrix

As the country shifts from pandemic response to pandemic recovery, some of the remote work posture from 2020 will remain for 2021 and beyond. The past year has allowed organizations to test, at scale, massive telework initiatives to continue working uninterrupted from homes far outside the office. This event focuses on the implications around enabling a more mobile workforce and what the future of work looks like for government agencies.

Jul 20, 2021 • 1 pm (CDT)

Article Palo Alto

Why the World Needs ZTNA 2.0

Customers are struggling to get a handle on the risks with hybrid work. ZTNA2.0 is a unified security product that solves the shortcomings of ZTNA 1.0.

May 16, 2022

4 min read

Article Unified Communications

5 Success Factors for a Hybrid Workforce Model

Digital workspace leaders must prioritize five key factors to successfully support a hybrid workforce model, improve the digital employee experience and maintain a safe workplace.

May 13, 2022

9 min read

Video Cisco Hybrid Work

The Future of Real Estate for Hybrid Work

Get hybrid work to work for smart buildings

May 10, 2022

3:31

Article Cisco Hybrid Work

No turning back from the hybrid work future

A Cisco-commissioned study with MIT Sloan Management Review highlights progress towards the future of work. Now comes an equal challenge: building on its promise.

May 5, 2022

6 min read

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Samsung XCover Pro

Galaxy XCover Pro was built for frontline workers

May 5, 2022

0:15

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Poly - All Together, The Mission

We're more powerful when we work as one. We win when we work as one

May 4, 2022

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Article Hybrid Work

The Importance of Dynamic Personas in a Hybrid Work Strategy

Who should return to the office and who should remain remote? By taking a persona-based approach, organizations can quickly determine how their workforce will be distributed and create a strategic plan for the hybrid office.

May 4, 2022

6 min read

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4 Mobile Technology Trends That Will Transform Patient Engagement in 2022

Patient engagement was challenging even before the pandemic forced hospitals to reimagine healthcare delivery.

May 3, 2022

6 min read

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Here's How Retailers Can Improve Employee and Customer Experiences

As consumers continue returning to in-store shopping in 2022, they will expect the same level of service and accessibility from brick-and-mortar stores as their online counterparts. Simultaneously, retailers are facing a labor shortage, and high turnover, as U.S. retailers are trying to fill more than 1 million empty positions.

May 3, 2022

4 min read

Article Samsung Electronics

Why Your Frontline Workers Need Rugged Tablets

Frontline workers frequently find themselves in harsh environments, from working in the pouring rain to climbing or crawling in dark, dusty spaces. The technology they use on the job gets more than the usual wear and tear. But smarter, more durable equipment -- such as rugged tablets -- can help workers power through their toughest days.

May 3, 2022

6 min read

Article Neat

What is Video Conferencing Interoperability?

Explore the benefits of video conferencing interoperability with real-world examples and next steps for delivering a seamless video conferencing experience in your digital workplace.

May 2, 2022

6 min read

Video Neat

Harness the Power of Collaboration with a Great Meeting

What makes a great meeting? A great meeting is immersive, seamless, inclusive and highly collaborative. At World Wide Technology, we help organizations remove the barriers between their physical and digital meetings. We design and deploy complex integrations that enable interoperability, simplify the meeting experience and unlock new levels of productivity.

Apr 29, 2022

1:26

Playlist Neat

Interoperability for Video Conferencing

1 videos

Playlist Neat

WWT's Approach to Collaboration

World Wide Technology helps organizations solve their most complex collaboration challenges. From strategy to execution, our digital workspace team delivers seamless meeting, calling and collaboration experiences to support your anywhere workforce.

1 videos

Playlist Cisco Hybrid Work

Product First Look: Unboxing & Feature Reviews

Explore unboxing videos and feature reviews of the latest collaboration devices.

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Article End-User Computing

What is the difference between DaaS and VDI?

DaaS and VDI enable the provision of virtual desktops to users. VDI vs DaaS - discover the difference and how WWT helps you choose the right IT solution.

Apr 22, 2022

8 min read

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Digital workspace topics

Connect with our experts

Brandon Echele

WWT

Joe Berger

WWT

David Rosenblatt

WWT

Christopher Mossengren

WWT

Morgan Laville

WWT

Ivan Wintersteiger

WWT

Mike Davis

WWT

Kait Miller

WWT

Michael Sebastian

WWT

What's popular

What's new