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What is digital workspace?

Supporting today's always-on and highly mobile workforce means more than just equipping employees with desktops, laptops and mobile devices configured with the latest software and tools. In order to create sustainable improvements in workforce productivity organizations must invest in modern workspaces, enable next generation meeting capabilities, understand and support agility and aspire to a vision of collaborative and secure teamwork.
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Employee Experience

How Dynamic Persona Modeling Enables Digital Transformation

Our Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align employees' needs, technology requirements and business objectives to create a workplace where everyone thrives.
Article
• Jun 14, 2023
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Contact Center Solutions

WWT's Contact Center Capabilities

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Digital Workspace

Transform your Digital Workspace with WWT

Learn how WWT Digital Workspace is bringing the future forward by creating inspiring workspaces that elevate the employee experience and achieve business outcomes.
Playlist
• 5 videos
Oct 7, 2022
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End-User Computing

Empower Employees and IT Teams With Modern Digital Experiences

Learn how WWT brings business and technology together to improve the digital employee experience, streamline IT management and accelerate innovation.
eBook
• Dec 13, 2021

Digital workspace topics

Contact Center Solutions

Reduce customer friction and improve agent processes with omnichannel experiences and technologies that deliver exceptional CX.

Employee Experience

Align IT and line-of-business leaders to create an actionable strategy for improving the digital workspace and empowering employees.

End-User Computing

Give employees access to any application, on any device, anywhere - while providing enhanced security and manageability for IT departments.

Hybrid Work

A flexible work model that supports employees at home, in the office and everywhere in between.

Meetings

Make meetings easy to schedule, join, use and manage while fostering high-performing teams.

Unified Communications

Communication tools that work across devices, platforms and deployment models create a simplified user experience that fosters productivity.

Connect with our experts

Brandon Echele

Senior Practice Manager, Collaboration

Joe Berger

Area Vice President, Digital Experience

David Rosenblatt

Distinguished Solutions Architect- Digital Workspace

Christopher Mossengren

Area Director, Enterprise Solutions & Architecture, Digital Workspace Advisory

Morgan Laville

Contact Center Business Development Manager

Ivan Wintersteiger

Director - End User Computing (EUC)

Mike Davis

Technical Solutions Architect, Global Solutions and Architecture

Kait Miller

Business Development Manager, Computer Vision

Michael Sebastian

Manager, Digital Workspace Advisory

Select an Option

What's popular

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Digital

Redefining the Workplace With a Smarter End-user Computing Strategy | Briefing

Massive shifts in end-user computing — caused by hybrid work and a more mobile workforce — have IT leaders looking to bolster their BYOD policies and are now exploring trends like desktop-as-a-service, cloud platforms and subscription models. We're often asked, "What platforms should we invest in? Should we move to the cloud? How do we personalize employee experiences without sacrificing security?" Join Jared Brummer, a WWT Technical Solutions Architect, as he answers these questions and more, and discusses the current EUC technology landscape and trends.
Webinar
• Mar 30, 2023 • 9am
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Digital Workspace

How Do You Balance Employee and Customer Experience? | Research

Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction. Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.
Webinar
Jan 26, 2023 • 9am
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Customer Experience

Contact Center Maturity Model

A step-by-step guide to empowering agents and delivering fresh customer service experiences
WWT Research
• Mar 5, 2023
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Hybrid Work

How IT Leaders Can Successfully Enable Hybrid Work

Experts from WWT and Cisco share practical advice about how to adapt your current IT environment so your hybrid workers thrive in a flexible work model.
Article
• Aug 17, 2022
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Digital Workspace

Three Cloud Desktop Solutions: A Matter of Choice

When it comes to cloud desktop solutions, financial services institutions have a few solid choices. WWT experts offer guidance on potential use case alignment to help you determine which fits best into your ideal future-state platform.
Article
• May 25, 2023

What's new

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Employee Experience

Digital Workspace Envisioning Workshop - Strategy Accelerator

Workshop
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Unlocking the Power of CPaaS: Connecting the Dots for Business Success

Communication Platform as a Service (CPaaS) is a powerful tool that revolutionizes how businesses communicate with customers and internally. In this blog post, we'll explore what CPaaS is, its benefits and how it's shaping the future of communication.
Blog
• Sep 15, 2023
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Wi-Fi Networking

Wireless Strategy Briefing

Many enterprise networks currently in operation were not designed to support the throughput demands of today's mobile and wireless devices. To meet these demands, and provide positive experiences for the business and end users, organizations must harness appropriate wireless mediums. This requires establishing a wireless strategy that incorporates technologies such as Wi-Fi 6/6e, Private Cellular (CBRS), DAS, and other 4G/5G connectivity options.
Briefing
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Hybrid Work

Poly's Voyager Free 60+ UC Headset is a Game-Changer in the Digital Workspace

Solve emerging workforce needs with headsets that combine commercial quality with consumer design. Poly's Voyager wireless headset series and the Poly Free 60+ offer flawless function, quality of sound, comfort and style, delivering an enterprise-quality, highly professional meeting experience.
Article
• Sep 8, 2023
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Unified Communications

Collaboration Cloud Calling

Collaboration refers to the many communication tools and platform that are used to enable communication within and between organizations. With the rising popularity of cloud, nearly all aspects of Collaboration are now available in cloud as well as hybrid consumption models.
Learning Path
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Digital

Partner POV | Remediate IT issues faster with Workspace ONE Intelligence

This article explains how Workspace ONE enables an Anywhere Workspace across your organization by providing proactive remediation through data monitoring, leading to a powerful and dependable employee experience.
Article
• Sep 6, 2023
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Meetings

Making meetings easy with Logitech Tap Scheduler and Tap IP

Make meetings at the office easy with Tap Scheduler, a purpose-built scheduling panel, and Logitech Tap IP, a network-connected meeting room touch controller. Designed to be easy to use and simple to install, Tap Scheduler and Tap IP can be deployed at scale for meeting rooms of virtually any shape or size to help workers get the most out of being back in the office.
Video
• 0:30
Sep 6, 2023
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Digital

Partner POV | Changing the future of work with digital employee experience solutions

Workspace ONE announcements from the 2023 Gartner Digital Workplace Summit
Article
• Sep 6, 2023
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Unified Communications

What Is Unified Communications as a Service (UCaaS)?

Unified Communications as a Service enables collaboration, conferencing and messaging via the cloud. Discover how UCaaS reduces costs and enhances productivity.
Article
• Sep 5, 2023

Life Without Passwords

The smarter AI bots get, the harder it becomes to create a password impervious to hacking. Consequently, we're now able to secure environments without the need for password protection. Take a look...
Blog
• Sep 1, 2023
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Oil & Gas

Using Connected Workers to Transform Your Workplace

Connected technologies have revolutionized how we work. Learn how a spike in the adoption of workplace wearables has the potential to improve safety and efficiency.
Article
• Aug 31, 2023
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VMware Explore 2023 Key Takeaways

VMware's 2023 Explore Conference provided some exciting announcements about new product offerings and features. This year's live event in Las Vegas featured more than 600 keynote and breakout sessions, hands-on-labs, as well as a large expo showcasing VMware ecosystem partners.
Blog
• Aug 30, 2023
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Healthcare

Empowering Healthcare Clinicians to Drive Better Patient Outcomes | Experts

In today's rapidly evolving healthcare landscape, clinician burnout has emerged as a pressing concern. With over half of physicians reporting burnout due to administrative burdens, long hours, and challenging technologies, the need for actionable solutions has never been more critical. Join Dr. Sanaz Cordes, WWT's Chief Healthcare Advisor and Global Life Sciences Lead, as she dives into the role technology plays in enhancing the clinician experience and improving patient outcomes. Dr. Cordes identifies key initiatives healthcare organizations should prioritize to make the clinician experience such that it reduces burnout and increases productivity, and talks about emerging technologies, such as AI and machine learning, that can accelerate positive patient outcomes.
Webinar
Aug 22, 2023 • 9am
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Customer Experience

Customer Experience Priorities

A roadmap for exceeding customer expectations, leveraging AI effectively and creating a competitive advantage
WWT Research
• Aug 24, 2023

Foundation Lab

Unified Communications

Cisco Meraki Smart Camera and Environmental Sensors Lab

Welcome to the WWT ATC Cisco Meraki Smart Camera and Environmental Sensors Lab. This lab allows you to gain hands-on experience with the Cisco Meraki Smart Cameras and Sensors.
Foundations Lab
306 launches
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Contact Center Solutions

Online Retailer Personalizes Service in All Channels

See the client success story with floral online retailer "From You Flowers" to see how Five 9 contact center solutions and a focus on omnichannel experience enabled this company to offer quick customer support on any channel the customer chooses: chat, email, or phone.
Video
• 2:07
Aug 8, 2023
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Software Development

Mercy Virtual Creates Anytime Healthcare

Mercy Virtual partnered with WWT and Cisco to create a Virtual Care Center, reaching more patients in more places to provide care the moment it's needed.
Case Study
• Aug 7, 2023
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Data Center Networking

How Cisco ACI Anywhere Can Help With Business Continuity

Organizations are currently scrambling to enable a remote workforce. WWT recognizes the challenges this situation may be putting on our customers' IT resources and employees and are working with our customers to provide solutions for rapidly deploying IT resources. This article will examine how Cisco's ACI Anywhere solution can help organizations quickly ramp-up workloads in multicloud environments.
Article
• Aug 6, 2023
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End-User Computing

Intel deploys Riverbed Aternity for a Digital Experience Management (DEM) solution

Intel deployed Riverbed Aternity across its 150,000 global workforce to gain full spectrum visibility into digital employee experience.
Video
• 4:41
Aug 3, 2023
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Employee Experience

Making Office Space Make Sense in a Remote World

How to Optimize the Office for Collaboration and Hybrid Work
Article
• Aug 1, 2023

Digital Workspace

Learn about employee experience, contact center, end-user computing, hybrid work, meetings and unified communications.

What's related

Unified Communications Hybrid Work Cisco End-User Computing Employee Experience Meetings
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