Massive shifts in end-user computing -- caused by hybrid work and a more mobile workforce -- have IT leaders looking to bolster their BYOD policies and are now exploring trends like desktop-as-a-service, cloud platforms and subscription models. We're often asked, "What platforms should we invest in? Should we move to the cloud? How do we personalize employee experiences without sacrificing security?" Join Jared Brummer, a WWT Technical Solutions Architect, as he answers these questions and more, and discusses the current EUC technology landscape and trends.

World Wide Technology is proud to sponsor the Reworked Connect conference produced by Simpler Media Group is taking place May 10-12, 2023. This event combines two reimagined and rebranded conferences, CMSWire CONNECT and Reworked CONNECT, which bring together the top customer experience, employee experience and digital workplace practitioners. Reworked CONNECT, formerly the Digital Workplace Experience conference, provides unique opportunities to see inside the world's most successful employee experience teams and today's most innovative digital workplaces and to connect with like-minded peers from today's leading organizations. The CMSWire CONNECT conference is an engaging and educational conference series that provides customer experience professionals with access to the latest independent research and the opportunity to hear from and network with those at the forefront of the industry. Register Reworked -https://bit.ly/3IoVOH2 Register CMSWire -https://bit.ly/3XiDJyt

Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction. Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.

Thanks to the COVID-19 pandemic, today's reality is the hybrid workplace, where businesses must manage employees working from a variety of locations, from their homes to the office. A lot goes into making this reality successful, and organizations must use technology that might be unfamiliar to them to address issues with collaboration, productivity, communication, and security. The companies that have unlocked the secrets are thriving in today's new paradigm--and you can too. Join host Robb Boyd as he speaks with WWT's Charlie Lawhorn - Chief Digital Advisor, David Rosenblatt - Principal Solution Architect and Rick Dudeck - Senior Practice Manager at Security Consulting Services. They'll discuss what's happening in hybrid workplaces and how you can make yours a success.

We are bringing back some of our favorite TEC37 episodes! In this TEC37 rerun we will cover how many organizations made a sudden shift to remote workforce, and the handful of approaches companies are considering and implementing.

Many companies are actively evaluating and testing technologies that can help them keep employees and visitors safe in workplaces and public spaces when they reopen. There are a lot of possibilities, but what is truly viable and necessary? Join us for a discussion of what we see organizations planning for, and how to prioritize various technologies. We'll take a look at IoT, office hoteling, shared space management, sensors and occupancy monitoring technologies that are being used to reopen offices and shared spaces.

Many organizations are facing massive digital transformations with the most recent being a shift to hybrid work as part of reopening plans. To enable a mix of office-based and remote workers, organizations must balance investments in optimizing the employee experience, security, connectivity, physical office spaces and more. It can be overwhelming. Join host Robb Boyd as he speaks with WWT's Chris Mossengren, Practice Manager of Digital Workspace Strategy, and Daniel Dollinger, Consultant for Digital Workspace Strategy and special guest, Vanessa Cunningham from Cummins Inc. They'll discuss a surprising first step of digital transformation.

Contact center employees and the customers they support expect an expedient, seamless and straightforward experience. The level of their satisfaction, for the most part, is a direct reflection of the technologies and processes in place within the contact center. Cloud-native contact centers are better able to scale, and paired with AI, deliver a better experience for both customer service agents and your customers. Join this TEC37 to better understand how real AI for contact center is today, and key considerations for moving your contact center to private, public or hybrid cloud.

As the country shifts from pandemic response to pandemic recovery, some of the remote work posture from 2020 will remain for 2021 and beyond. The past year has allowed organizations to test, at scale, massive telework initiatives to continue working uninterrupted from homes far outside the office. This event focuses on the implications around enabling a more mobile workforce and what the future of work looks like for government agencies.