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What is digital workspace?
Supporting today's always-on and highly mobile workforce means more than just equipping employees with desktops, laptops and mobile devices configured with the latest software and tools. In order to create sustainable improvements in workforce productivity organizations must invest in modern workspaces, enable next generation meeting capabilities, understand and support agility and aspire to a vision of collaborative and secure teamwork.
How Dynamic Persona Modeling Enables Digital Transformation
Our Dynamic Persona Modeling methodology brings together IT and line-of-business leaders to align employees' needs, technology requirements and business objectives to create a workplace where everyone thrives.
Transform your Digital Workspace with WWT
Learn how WWT elevates employee experience with collaborative and seamless workplace technology that exceed employee expectations, attract and retain top talent, foster innovation and achieve business outcomes.
Digital Workspace Priorities for 2024
A roadmap for improving the digital employee experience
5 Reasons Why Contact Centers are Moving to the Cloud
Cloud-based contact center solutions are now mainstream. Here's why.
Digital workspace topics
Contact Center Solutions
Reduce customer friction and improve agent processes with omnichannel experiences and technologies that deliver exceptional CX.
Employee Experience
Align IT and line-of-business leaders to create an actionable strategy for improving the digital workspace and empowering employees.
End-User Computing
Give employees access to any application, on any device, anywhere - while providing enhanced security and manageability for IT departments.
Hybrid Work
A flexible hybrid work model supports employees at home, in the office and everywhere in between.
Meetings
Make meetings easy to schedule, join, use and manage while fostering high-performing teams.
Unified Communications
Communication tools that work across devices, platforms and deployment models create a simplified user experience that fosters productivity.
Case studies
Streamlining Healthcare Operations with Glean and WWT
Discover how a global healthcare provider enhanced efficiency, security, and innovation by implementing Glean's Work AI Platform across its enterprise, setting a new standard for operational excellence.
Research Organization Boosts Productivity, Optimizes IT with Secure Desktop Service
WWT provides a federally funded research organization with a secure, cloud-based virtual desktop solution that scales seamlessly, increases operational efficiency and frees IT teams to focus on innovation over maintenance.
Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth
Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Enhancing Classified IT Environments
WWT's SCIF IT On-demand solution helps a customer rapidly deploy secure network, desktop and collaboration capabilities, strengthening its support for a key federal client.
Connect with our experts
Digital workspace blog
Explore our digital workspace blog to gain valuable insights from our team of experts. Discover their perspectives on industry trends, recaps of noteworthy events and much more. Stay informed and up-to-date with the latest developments in digital workspace.
With Island, the AI Assistant is Part of the Browser
Island revolutionizes enterprise AI by embedding a context-aware assistant directly into the browser, transforming mundane tasks into seamless actions. Unlike traditional AI tools, Island offers enterprise-grade governance, security, and integration, enabling organizations to harness AI's power securely and efficiently. This innovation redefines productivity, making AI a true enterprise asset.
Real-World Challenges of Adopting an Intelligent Device Refresh Strategy
Intelligent device refresh does not fail due to a lack of data; it fails when organizations do not adapt to them. Friction with accounting models, security gaps and user distrust quietly undermine these initiatives unless leaders evolve them into scalable, trusted operating models.
How to Optimize Your End-User Computing Environment to Escape the AI Price Increases
Escaping AI‑driven endpoint price increases comes down to smarter, data‑driven decisions across the endpoint estate. Using persona analysis, DEX insights and targeted optimizations, organizations can achieve meaningful gains today while extending device lifecycles and reducing near‑term spend.
Unlocking the Power of AI Coding Assistants
AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively.
Using DEX to Mitigate Rising EUC Device Costs and Hardware Shortages in the Age of AI
In a landscape of rising costs and limited supply, IT leaders face the challenge of maintaining productivity and innovation. Digital Employee Experience (DEX) tools offer a strategic advantage, enabling data-driven decisions to extend device lifecycles, optimize hardware investments, and leverage virtualization, transforming endpoint management into a business optimization exercise.
The AI Adoption Gap Isn't Technical. It's Human.
At the Cisco AI Summit, multiple leaders pointed to a growing gap between what AI can do and how organizations are absorbing it. This gap is not because the technology isn't ready, but because organizations haven't changed how people work, collaborate and build trust around AI.
Comparing Citrix Licensing Options: Universal Hybrid Multicloud, Private Cloud and Platform
Choosing the best Citrix licensing option depends on where the environment is today and where it needs to be in a few years. Citrix licensing isn't a one-size-fits-all. Small differences between Universal, Private Cloud and Platform can have a big impact on flexibility, operations and cost.
Edwin AI Tested Under Production Conditions in WWT's Advanced Technology Center
LogicMonitor's Edwin AI, integrated into WWT's Advanced Technology Center, offers enterprises a production-grade environment to test agentic AIOps. By simulating complex failure scenarios, teams can measure improvements in MTTR, uptime and alert volume, accelerating evaluation cycles and validating AI-driven workflows before live deployment.