Computer vision, analytics and AI technologies have enhanced customer experience (CX) and employee experience (EX) across diverse industries. In retail, these tools enable personalized product recommendations and streamlined checkout processes. In healthcare and life sciences, they support diagnostic accuracy and drug discovery. In manufacturing, computer vision enhances quality control. In the hospitality and entertainment industries, these tools optimize guest services, ultimately leading to improved CX and EX through efficiency and personalization.

Join our exclusive 45-minute briefing on Operational Technology (OT) security, tailored for security leaders in large enterprise organizations. Gain valuable insights and strategies to effectively address the significant concerns related to securing OT systems, reducing risk and protecting critical infrastructures.

Many enterprise networks currently in operation were not designed to support the throughput demands of today's mobile and wireless devices. To meet these demands, and provide positive experiences for the business and end users, organizations must harness appropriate wireless mediums. This requires establishing a wireless strategy that incorporates technologies such as Wi-Fi 6/6e, DAS, and 5G connectivity options.

Accuracy of location information within three feet or less can be achieved with location-enabled technologies such as Radio Frequency Identification (RFID) or Ultra-Wide Band (UWB) and BLE. Which technology will best suit your location-based business drivers will be as unique as your business.

Meraki Smart Cameras are easy to deploy, configure and manage. They provide reliable security and the ability for businesses to gain visibility and insight into employee behaviors and customers' traffic patterns, wait times and behaviors. In this briefing, WWT experts will talk through your use cases and determine if Cisco Meraki Smart Cameras are the right cloud-managed camera solution for your organization.

Many organizations struggle to deliver a seamless digital transformation from experiences to outcomes. In this briefing, you'll learn how World Wide Technology creates and delivers digital solutions and products that empower customers and employees. Our holistic approach aligns desired business outcomes and technology solutions to your strategic initiatives.

Successful contact centers are proactive, intelligent and take advantage of AI and automation using flexible and scalable solutions. Traditional on-premise contact center solutions can be slow to react to customer demands based on limited flexibility and slow time to market. Cloud-based Contact Center platforms use modern cloud architecture that is easy to deploy and manage. Book us for this analyst-style call to discuss latest trends, modern contact center platforms, and cloud contact center as a service (CCaaS).

Request this complimentary one-hour consultation if your organization is considering migrating the call center to a cloud platform, developing digital strategy for customer engagement and self-service or simply improving the experience for remote agents and the customers you serve.