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Digital transformation initiatives to help you navigate a rapidly evolving industry
The utilities industry is undergoing unprecedented change. As major technology, market and policy changes continue to invite digitization and automation, digital transformation is needed across operations and business models if organizations are to thrive and fully benefit from Industry 4.0. As masters of IT and OT, WWT defines, designs and scales industry solutions for customers of all sizes. To help providers increase profit margins and evolve with the industry, WWT focuses our digital transformation efforts on four frontiers:
Customer experience
Enable enhanced customer interactions.
Worker experience
Work smarter and make moves faster while maintaining safety.
Line of business digitization
Evolve from being data-rich to extracting actionable insights from data.
Core IT modernization
Automate and optimize processes to speed delivery.
We help you navigate the utility nervous system
Watch for a visualization of the utility nervous system
The utility system overlaying our electric grid operates much like the human nervous system. Various field assets, line sensors, fault locators, IEDs and other IoT sensors operate as the system's nerves to transport real-time telemetry and sensory data. Integrated telecom networks serve as the data pathways.
To successfully navigate this system, all incoming data should be administered for analytics, automation and planning. Distributed intelligence can enable decisions at the edge with low-latency, removing the need to travel back to a centralized processing facility. Less time-sensitive data can then be sent to grid control centers for processing.
Customer Experience
Inform customers about real-time power consumption metrics and service disruption.
Worker Safety & Productivity
Digitize manuals, automate safety briefings and streamline compliance reporting.
Operational Visibility
Harness sensor data to extend the life of grid assets and prepare for disruptive events.
New Lines of Business
Leverage your network for broadband internet delivery, 5G backhaul and smart city support.
Grid Modernization
Digitally instrument and automate data to accommodate changing energy sources.
Core IT Transformation
Automate IT processes to accelerate service delivery from months to minutes.
Industrial Cyber
Mature existing security controls to protect an expanding attack surface.
Asset Health & Intelligence
Select, manage and govern sensors for condition-based maintenance.
Our work
Leveraging the Public Cloud to Improve Customer Experience
Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future
Modernizing IT for West Coast Utility Provider
Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience
Utility Implements SAP HANA Infrastructure to Automate Auditing Process
Let's get started
Related Reading
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Binary Armor SCADA Network Guard
Squeeze ROI Out of Legacy Technology With Converged IT/OT Solutions
Using Private Cellular Networks to Modernize the Grid and Drive the Future of Utility Reliability