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Digital transformation initiatives to help you navigate a rapidly evolving industry

The utilities industry is undergoing unprecedented change. As major technology, market and policy changes continue to invite digitization and automation, digital transformation is needed across operations and business models if organizations are to thrive and fully benefit from Industry 4.0. As masters of IT and OT, WWT defines, designs and scales industry solutions for customers of all sizes. To help providers increase profit margins and evolve with the industry, WWT focuses our digital transformation efforts on four frontiers:

Digital transformation initiatives to help you navigate a rapidly evolving industry

Customer experience

Enable enhanced customer interactions.

Digital transformation initiatives to help you navigate a rapidly evolving industry

Worker experience

Work smarter and make moves faster while maintaining safety.

Digital transformation initiatives to help you navigate a rapidly evolving industry

Line of business digitization

Evolve from being data-rich to extracting actionable insights from data.

Digital transformation initiatives to help you navigate a rapidly evolving industry

Core IT modernization

Automate and optimize processes to speed delivery.

We help you navigate the utility nervous system

Watch for a visualization of the utility nervous system

The utility system overlaying our electric grid operates much like the human nervous system. Various field assets, line sensors, fault locators, IEDs and other IoT sensors operate as the system's nerves to transport real-time telemetry and sensory data. Integrated telecom networks serve as the data pathways.

To successfully navigate this system, all incoming data should be administered for analytics, automation and planning. Distributed intelligence can enable decisions at the edge with low-latency, removing the need to travel back to a centralized processing facility. Less time-sensitive data can then be sent to grid control centers for processing.

Our capabilities

Customer Experience

Inform customers about real-time power consumption metrics and service disruption​.

Worker Safety & Productivity

Digitize manuals, automate safety briefings and streamline compliance reporting.​

Operational Visibility

Harness sensor data to extend the life of grid assets and prepare for disruptive events.​

New Lines of Business​

Leverage your network for broadband internet delivery, 5G backhaul and smart city support.​

Our work

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Adoption Services

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.

Case Study

Nov 15, 2022

6 min read

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Public Cloud

Leveraging the Public Cloud to Improve Customer Experience

Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement

Case Study

Nov 12, 2019

6 min read

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VMware Cloud Foundation

Modernizing IT for West Coast Utility Provider

Learn how WWT helped a large utility provider with its aging infrastructure and multicloud journey.

Case Study

Jun 29, 2022

4 min read

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Consulting Services

Utility Implements SAP HANA Infrastructure to Automate Auditing Process

Right-sizing the customer's environment for SAP HANA infrastructure helped improve auditing and reporting.

Case Study

Sep 5, 2019

2 min read

Meet our experts

Adam Nathan

Business Development Practice Manager - Utilities & Energy

Ron Morton

Strategic Advisor - Utilities and IoT

Chandler Heath

Principal Solutions Architect

Enrique Martinez

Technical Solutions Architect - OT Security

Francis Agunu

Technical Solutions Arch I

Bill Geisler

Client Executive

James Marker

Client Executive

Mike Robinson

Vertical Solution Architect

Let's get started

Our experts have a relentless focus on solving your business challenges and delivering real business value.

Talk with a utilities expert today

Select an Option

What's popular

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Adoption Services

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.

Case Study

Nov 15, 2022

6 min read

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Global Service Provider

Four Ways to Accelerate TDM-to-IP Migration

Unprecedented bandwidth demand is straining legacy TDM systems, which are quickly becoming antiquated. Transitioning from TDM-to-IP is an evolution of the network -- a convergence of voice, data and video into a single packet-based network.

Article

Jan 27, 2021

9 min read

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Private LTE & 5G

Asset Lifecycle Management Program: The Foundation for Successful Digital Transformation

All too often, digital transformation strategies live on a shelf because they fail to take root amidst large, brownfield environments. With an Asset Lifecycle Management Program (ALMP), utilities can successfully implement modern technologies at scale and efficiently.

Article

Sep 29, 2022

8 min read

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Public Cloud

Leveraging the Public Cloud to Improve Customer Experience

Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement

Case Study

Nov 12, 2019

6 min read

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Private LTE & 5G

Validating the Business Case for Private Cellular (LTE & 5G) for Electric, Gas and Water Utilities

Leading Utilities are holistically looking to solve their need for Field Area Networks to support Grid Modernization (GridMod) initiatives, pursue clean energy mandates, enable worker mobility and bolster cybersecurity through Private LTE (pLTE) networks.

Article

May 19, 2022

11 min read

What's new

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Adoption Services

Streamlining an Energy Company's Digital Workspace to Create a Sustainable and Collaborative Future

WWT helped an energy company consolidate its nine subsidiaries' IT systems and processes into a shared services model, migrate email namespaces to a single Microsoft tenant and deploy a full suite of collaboration tools to unlock new levels of efficiency and productivity.

Case Study

Nov 15, 2022

6 min read

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Private LTE & 5G

The Case for Incremental pLTE Coverage: Top Considerations for Utilities

The business case for implementing private cellular is strong, yet going "all in" is not practical for all Utilities. This article explores how a more gradual approach could make private cellular feasible for more Utilities.

Article

Oct 7, 2022

9 min read

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Private LTE & 5G

Asset Lifecycle Management Program: The Foundation for Successful Digital Transformation

All too often, digital transformation strategies live on a shelf because they fail to take root amidst large, brownfield environments. With an Asset Lifecycle Management Program (ALMP), utilities can successfully implement modern technologies at scale and efficiently.

Article

Sep 29, 2022

8 min read

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VMware Cloud Foundation

Modernizing IT for West Coast Utility Provider

Learn how WWT helped a large utility provider with its aging infrastructure and multicloud journey.

Case Study

Jun 29, 2022

4 min read

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High Performance Computing (HPC)

How High-performance Computing Can Impact Sustainability Efforts

Learn about the sustainability and efficiency benefits that high-performance computing can provide for the pharmaceutical, energy, manufacturing and shipping industries as part of their environmental, social and corporate governance initiatives.

Article

Jun 23, 2022

4 min read

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Private LTE & 5G

Validating the Business Case for Private Cellular (LTE & 5G) for Electric, Gas and Water Utilities

Leading Utilities are holistically looking to solve their need for Field Area Networks to support Grid Modernization (GridMod) initiatives, pursue clean energy mandates, enable worker mobility and bolster cybersecurity through Private LTE (pLTE) networks.

Article

May 19, 2022

11 min read

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Retail

5G: Follow the Money

Discover the latest 5G investor trends and how they can inform the evolution of your network in our new report.

Article

Jan 11, 2022

2 min read

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Consulting Services

Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience

WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.

Case Study

Nov 14, 2021

6 min read

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Private LTE & 5G

Using Private Cellular Networks to Modernize the Grid and Drive the Future of Utility Reliability

The utility industry has seen minimal foundational changes to operations, business models and competitive landscapes over the last century. But that narrative is changing as various dynamics shape the future of the industry.

Article

Aug 13, 2021

12 min read

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OT Security

Keys to Securing Distributed Energy Resource Management Systems (DERMS)

DERMS are critical for managing Distributed Energy Resources, but they present very real cybersecurity challenges.

Article

Jul 12, 2021

5 min read

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Global Service Provider

Four Ways to Accelerate TDM-to-IP Migration

Unprecedented bandwidth demand is straining legacy TDM systems, which are quickly becoming antiquated. Transitioning from TDM-to-IP is an evolution of the network -- a convergence of voice, data and video into a single packet-based network.

Article

Jan 27, 2021

9 min read

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Hybrid Cloud

Energy Provider Transforms Applications Through Hybrid Cloud Platform and DevOps Principles

WWT and VMware collaborated to develop and deploy a complete platform solution to meet regulatory requirements, improve deployment speed and lower operational costs.

Case Study

Sep 23, 2020

5 min read

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Cyber Resilience

Evolving Cybersecurity Operations Across the Organization

Successfully defending the organization requires more than guarding against security threats. As organizational success and technology become more intertwined, a holistic cybersecurity operations program can be the piece of the puzzle that helps CISOs connect organizational goals, technology investments and daily defense.

Article

Aug 18, 2020

6 min read

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ATC

Three Real-World Case Studies for How Manufacturers Can Maximize Edge Computing

Edge computing can help collect, process and make sense of data to enable preventive maintenance, improve performance and drive new applications for efficiency. Here we detail three specific case studies.

Article

Jul 31, 2020

6 min read

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Splunk

Security Operations Briefing

Increased visibility, elimination of alert fatigue, improved analytics--these are just a few of the secure business outcomes required by mature security operations programs. A security operations center, or SOC, seeks to monitor all systems on an ongoing basis. In this age of rapidly advancing technology, this is no easy task.

Briefing

Apr 22, 2020

2 min read

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Splunk

Determining Which SIEM Solution Is Right for Your Business

While there are dozens of SIEM providers on the market today, each offers its unique set of pros and cons. Picking the best SIEM for a company means considering a broad range of factors to attain the optimal return on investment. Here we present some of the essential questions your team should discuss as you navigate your SIEM journey.

Article

Apr 20, 2020

7 min read

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ATC

Three Edge Computing Use Cases Poised to Disrupt These Five Industries

Service providers need to identify and exploit emerging use cases in key industry verticals to effectively tap into the value being created at the edge of their networks.

Article

Apr 19, 2020

6 min read

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Smart Cities

Creating a Smart City Living Lab

WWT is partnering with Intellisite to help a U.S. Utility Company and city stakeholders architect and deliver smart city services across several states.

Article

Mar 4, 2020

11 min read

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OT Security

Squeeze ROI Out of Legacy Technology With Converged IT/OT Solutions

WWT, Cisco and Schweitzer Engineering Laboratories recently demonstrated a converged transport solution aimed at helping utility organizations at the DistribuTECH International conference.

Article

Feb 17, 2020

4 min read

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Public Cloud

Leveraging the Public Cloud to Improve Customer Experience

Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement

Case Study

Nov 12, 2019

6 min read

Utilities

Digitize operations to enhance user experience and leverage data to optimize decision making and drive Industry 4.0.

See more

What's related

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