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  • Overview
  • Explore

Reimagining the customer experience

Technology is transforming every aspect of retail -- from how consumers shop, to the tools they use to gather information and compare products, to their expectations of seamless transactions.

This poses a challenge. How are retailers supposed to deliver seamless, personalized experiences that span all devices and meet ever-expanding consumer expectations?

WWT can help. While most companies solely operate in either digital or physical spaces, we excel in both. We bring together cross-functional practices to integrate and activate solutions faster than the competition. Our expertise includes:

Reimagining the customer experience

Wireless mobility and location analytics

Reimagining the customer experience

Network infrastructure

Reimagining the customer experience

In-store wayfinding

Reimagining the customer experience

Digital signage

Reimagining the customer experience

Online order and pickup

Reimagining the customer experience

Data analytics

Reimagining the customer experience

Custom software development

How we help

Application Services

Making software that matters through an agile and outcomes-based approach that delivers value early and often.

Our work

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Case Study Why WWT

Reinventing the Corner Deli and Increasing Customer Loyalty at Jersey Mike's

WWT and Jersey Mike's partnered to develop an award-winning immersive mobile app that delivered a personalized and seamless ordering experience that left customers wanting more.

Jan 12, 2022

4 min read

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Case Study Why WWT

Creating the Perfect Pizza Kitchen for Little Caesars

WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.

Jan 12, 2022

5 min read

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Case Study Why WWT

Driving Delightful Shopping Experiences at Schnucks That Extend Beyond the Brick and Mortar

WWT designed and built a mobile app that delivered a seamless omnichannel experience with a rewards program that kept Schnucks grocery shoppers coming back for more.

Jan 12, 2022

4 min read

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Case Study Hybrid Cloud

Retail Banking: Transforming Legacy Infrastructure

Transform legacy infrastructure to a resilient, agile environment to both prevent and survive cyber extinction level events.

Sep 5, 2019

4 min read

From iterative application development to installing the infrastructure needed to capture and analyze consumer behavior for data-driven decision-making, our retail experts can help you better understand your shopper's journey today and anticipate what it'll look like tomorrow.

Speak to an expert today

Next steps

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Workshop Microsoft

Digital Workspace Envisioning Workshop - Strategy Accelerator

Aug 6, 2020

1 min read

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Workshop Unified Communications

Contact Center Workshop

WWT's Contact Center workshop helps organizations identify areas of improvement, set priorities and reduce the complexity of vendor and solution selections.

Aug 20, 2020

1 min read

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Workshop Consulting Services

Data Maturity - Analytics and Governance Workshop

Facilitated by our data analytics and governance experts, attendees will collaborate with our consulting team to better understand how to use analytics to add value.

Jan 14, 2020

1 min read

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Many CISOs struggle with where to begin when adopting agile principles within cybersecurity. Try these four recommendations to jumpstart adoption.

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This article discusses how taking advantage of Vision AI technology can improve the employee experience, improve retail store operations and provide retailers with a strong Return-on-Investment (ROI) with just two smart cameras.

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Article Retail

Retail: Adding Clicks to Brick-and-Mortar

As e-commerce sales in the U.S. continue to gain wallet share from brick-and-mortar stores, legacy retailers are faced with a moment of truth: How can they rapidly adapt and compete in a digital world?

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WWT and Jersey Mike's partnered to develop an award-winning immersive mobile app that delivered a personalized and seamless ordering experience that left customers wanting more.

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Page Thumbnail
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As consumers continue returning to in-store shopping in 2022, they will expect the same level of service and accessibility from brick-and-mortar stores as their online counterparts. Simultaneously, retailers are facing a labor shortage, and high turnover, as U.S. retailers are trying to fill more than 1 million empty positions.

May 3, 2022

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Page Thumbnail
Case Study Why WWT

Creating the Perfect Pizza Kitchen for Little Caesars

WWT built an app that made it easier for employees to make the right decisions at the right time, and empowers them to deliver on Little Caesars' patented Hot-N-Ready promise.

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What's new

Page Thumbnail
Article Samsung Tablets

How to Empower & Retain Frontline Workers

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Jun 23, 2022

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Page Thumbnail
Article Intel Distribution of OpenVINO Toolkit

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May 26, 2022

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Page Thumbnail
Article Samsung Rugged Devices

Here's How Retailers Can Improve Employee and Customer Experiences

As consumers continue returning to in-store shopping in 2022, they will expect the same level of service and accessibility from brick-and-mortar stores as their online counterparts. Simultaneously, retailers are facing a labor shortage, and high turnover, as U.S. retailers are trying to fill more than 1 million empty positions.

May 3, 2022

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Page Thumbnail
Article Retail

Transform Retail Operations With Just Two Cameras and Vision AI

This article discusses how taking advantage of Vision AI technology can improve the employee experience, improve retail store operations and provide retailers with a strong Return-on-Investment (ROI) with just two smart cameras.

Mar 31, 2022

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How Adding a Middle-Tier Creates a Sustainable Vendor Ecosystem

Learn how to void vendor lock-in, increase your speed to market and create powerful data driven experiences -- in short, creating an e-commerce vendor ecosystem that can grow with your business.

Mar 28, 2022

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Article Retail

The Digital Transformation of Exception-Based Reports

This article discusses how taking advantage of Vision AI technology can improve the employee experience, increase the number of successful investigations and provide retailers with a strong return on investment (ROI).

Mar 21, 2022

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Article Retail

QSR Concept Stores of the Future

Get a glimpse into three quick-serve restaurant brands to watch in 2022 as they redefine the dining experience, from futuristic drive-thrus to cashier-less indoor dining models to drive customer engagement.

Feb 9, 2022

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Article Retail

Technology for Working Humans

With all eyes on the constrained labor market, we take an unorthodox UX approach and focus our eyes on the pain points and needs of today's restaurant and grocery workers.

Feb 9, 2022

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Article Retail

Evolving a Booming Rewards Program

They may not have delivered every element perfectly for the launch, but the My McDonalds Rewards program continues to improve over time. Delivering a global rewards program that scales globally to meet the needs across markets is a super-sized accomplishment.

Jan 30, 2022

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Case Study Why WWT

Driving Delightful Shopping Experiences at Schnucks That Extend Beyond the Brick and Mortar

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Case Study Why WWT

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Case Study Why WWT

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Findings from Network Optimization Workshop reveal a 700 percent increase in connectivity throughput and $14M in savings over three years.

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E-commerce has played a growing role in holiday sales over the years. In 2020, the pandemic forced retailers' hands as online shopping became a critical need. This has resulted in ostensibly permanent shifts in consumer spending, shopping habits and expectations. Innovative retailers who anticipated these trends are now experimenting with ways to further improve their reach to consumers.

Oct 21, 2021

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Case Study Hybrid Cloud

U.S. Grocery Chain: Speeding Retail Digital Transformation with Hybrid Multicloud

Equinix and WWT help consolidate a national retail grocer's 28 brands on a modern hybrid multicloud infrastructure.

Sep 13, 2021

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Empowering the Modern Contact Center Employee

Customer service is an integral part of every business. It's difficult to sell a product or offer a service if no one is buying. But how do we attract and maintain a customer base? The answer is through empowered employees.

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Retail

We work with retailers across industries to transform the way people interact with their brands through solutions that seamlessly integrate business and technology.

See more

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