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Privacy Policy

This policy describes how we collect, use, and share personal information.

To download the complete policy, please click here.

Types Of Data We Collect

The following provides some examples of the type of data that we collect from you:
Account Registrations
Types of Data and Purpose for Collection: 
We collect your name and contact information when you create an account.

Primary Purpose for Collection and Use of Data:  
We have a legitimate interest in providing account related functionalities to our customers.
Demographic Information
Types of Data and Purpose for Collection:
We collect personal information from you, such as your age, photo or location.

Primary Purpose for Collection and Use of Data:
We have a legitimate interest in understanding our website and mobile device users and customers and providing tailored services.

Distance Information
Types of Data and Purpose for Collection: 
When you use one of our Apps, we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device. 

Primary Purpose for Collection and Use of Data: 
We have a legitimate interest in understanding our website and mobile device users and providing tailored services.  In some contexts, our use also may be based upon your consent. 
Email Interconnectivity
Types of Data and Purpose for Collection:
If you receive email from us, we may use tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

Primary Purpose for Collection and Use of Data:
We have a legitimate interest in understanding how you interact with our communications to you. 
Employment
Types of Data and Purpose for Collection:
If you apply for a job posting, or become an employee, we will collect personal information necessary to process your application or perform our contract of employment.  This may include, among other things, your tax identification number, birth date or, in some countries, your religion. We may collect your education or employment history to evaluate you for a position or your bank or credit account information to pay or reimburse you. In some locations, we may have collected an algorithm from a fingertip scan or we may have collected biometric or similar information to perform our employment contract. Employee use of company systems also may be monitored for security purposes.

Primary Purpose for Collection and Use of Data:
We use information about current employees (and any covered dependents) to provide benefits, perform our contract of employment, or the anticipation of a contract of employment with you, or to process a termination.  In some contexts, we are also required by law to collect information about our employees.  We also have a legitimate interest in using your information to have efficient staffing and work force operations. Customers may require certain information about employees or contractors before they access their property or systems. 
Feedback/Support
Types of Data and Purpose for Collection:
If you provide us feedback or contact us for support we will collect information you provide, such as your name and e-mail address and any other content that you send to us.

Primary Purpose for Collection and Use of Data:
We have a legitimate interest in receiving, replying to, and acting upon, your feedback or issues. 
Mailing List
Types of Data and Purpose for Collection:
When you sign up for one of our mailing lists, and when you are registered for an account, we will collect your email address or postal address.   

Primary Purpose for Collection and Use of Data:  
We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services with third parties. 
Mobile Devices
Types of Data and Purpose for Collection:
We collect information from your mobile device such as unique identifying information broadcast from your device or hardware and software specifications. We may also ask you if you would like to share your location information from your mobile device.

Primary Purpose for Collection and Use of Data:  
We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices. 
Order Placement
Types of Data and Purpose for Collection:
We will collect your name, billing address, shipping address, e-mail address, phone number, and possibly credit card number when you place an order on behalf of your company.

Primary Purpose for Collection and Use of Data:  
We use your information to perform our contract to provide our customers with products or services. 
Partner Promotion
Types of Data and Purpose for Collection:
We collect information that you provide as part of a co-branded promotion with another company.

Primary Purpose for Collection and Use of Data:  
We have a legitimate interest in fulfilling our promotions.
Surveys
Types of Data and Purpose for Collection:
When you participate in a survey we will collect additional information that you provide through the survey.  If the survey is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.

Primary Purpose for Collection and Use of Data:  
We have a legitimate interest in understanding your opinions and collecting information relevant to our organization. 
Third Party Tracking
Types of Data and Purpose for Collection:
We may participate in behavior-based advertising.  This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests.  That advertising may appear either on our websites, or on other websites.  You can opt-out of receiving advertising based upon your browsing behavior from some network advertising companies by going to the Network Advertising Initiative and the Digital Advertising Alliance websites.

Primary Purpose for Collection and Use of Data:  
We have a legitimate interest in engaging in behavior-based advertising.
Web Logs
Types of Data and Purpose for Collection:
We collect information from you when you visit our website, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet), domain name, click-activity, referring website, and/or a date/time stamp for your visit. In addition to information stored by our servers, we may also use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).  Among other things, cookies allow us to provide you with a more personal and interactive experience. Persistent cookies may be removed by following instructions provided by your browser.  If you choose to disable cookies some areas or features of our websites may not work properly.

Primary Purpose for Collection and Use of Data:  
We have a legitimate interest in monitoring our networks and the visitors to our websites.  Among other things, it helps us understand which of our products or services is the most popular. 

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.

How We Use And Process Your Personal Data

In addition to the uses described above, we use your personal information in the following ways:
  • To identify you when you visist our websites or use one of our mobile apps.
  • To perform under a contract.
  • To provide the products and services you request.
  • To improve our services and product offerings.
  • To conduct analytics.
  • To respond to your inquiries related to support, employment opportunities, or other requests.
  • For internal administractive purposes, as well as to manage our relationship with you

Although the sections above describe our primary purpose in collecting your information, in many situations, we have more than one purpose.  For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information because we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order.  As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

How We Share Your Personal Data

You can make the following choices regarding your Personal Data:

Changes To Your Personal Information

We rely on you to update and correct your personal information.  Note that we may keep historical information in our backup files as permitted by law.   All requests to correct your information must be directed to the contact in the “How You May Contact Us Regarding Your Personal Information” section below.

Deletion Of Your Personal Data

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Any biometric or similar information we collect, if any, will be deleted no later than the first anniversary of the date the purpose for collecting the identifier expires unless a different period is required by law.  Some users may have the right to request that we delete their personal information. All deletion requests must be directed to the contact in the “How You May Contact Us Regarding Your Personal Information” section below.   We may also decide to delete your data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other individuals or third parties.  When we delete personal information, it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it. In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.

Revocation Of Consent or Objections

You may revoke consent to processing (where our processing is based upon consent), or object to our processing (where our processing is not based upon your consent) by contacting us at the address described below.  If you revoke your consent / object, we may no longer be able to provide you services. In some cases we may limit or deny your request to revoke consent / object if the law permits or requires us to do so, or if we are unable to adequately verify your identity.

Access To Your Personal Data

If required by law, upon request, we will grant reasonable access to the personal information that we hold about a user. All requests must be directed to the contact in the “Contact Information” section.

Online Tracking

We do not currently recognize browser signals of tracking preferences, which may include "Do Not Track" instructions.

Your Choices

You can make the following choices regarding your Personal Data:

Changes To Your Personal Information

We rely on you to update and correct your personal information.  Note that we may keep historical information in our backup files as permitted by law.   All requests to correct your information must be directed to the contact in the “How You May Contact Us Regarding Your Personal Information” section below.

Deletion Of Your Personal Data

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Any biometric or similar information we collect, if any, will be deleted no later than the first anniversary of the date the purpose for collecting the identifier expires unless a different period is required by law.  Some users may have the right to request that we delete their personal information. All deletion requests must be directed to the contact in the “How You May Contact Us Regarding Your Personal Information” section below.   We may also decide to delete your data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other individuals or third parties.  When we delete personal information, it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it. In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.

Revocation Of Consent or Objections

You may revoke consent to processing (where our processing is based upon consent), or object to our processing (where our processing is not based upon your consent) by contacting us at the address described below.  If you revoke your consent / object, we may no longer be able to provide you services. In some cases we may limit or deny your request to revoke consent / object if the law permits or requires us to do so, or if we are unable to adequately verify your identity.

Access To Your Personal Data

If required by law, upon request, we will grant reasonable access to the personal information that we hold about a user. All requests must be directed to the contact in the “Contact Information” section.

Online Tracking

We do not currently recognize browser signals of tracking preferences, which may include "Do Not Track" instructions.

How We Protect Personal Information

If you would like to request access to or the deletion of your personal information, or have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below.  We will attempt to respond to all requests or refer you to the appropriate party.

PrivacyServices@WWT.com

In the United States, you can also call 1-800-432-7008 and ask for the Compliance Department.

If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority

How You May Contact Us Regarding Personal Information

If you would like to request access to or the deletion of your personal information, or have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below.  We will attempt to respond to all requests or refer you to the appropriate party.

PrivacyServices@WWT.com

In the United States, you can also call 1-800-432-7008 and ask for the Compliance Department.

If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority

Miscellaneous

The following additional information relates to our privacy practices:

Transmission Of Data To Other Countries

Your personal information may be processed in jurisdictions, like the United States, where privacy laws may be less stringent than the laws in your country.  By submitting your personal information to us you agree to the transfer, storage and processing of your information in such jurisdictions.

Third Party Applications/Websites

We have no control over the privacy practices of websites or applications that we do not own.

Changes To This Privacy Policy

We may change our privacy policy and practices over time.  To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information.

Information for California Residents

California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicates that organizations should disclose whether certain categories of information are transferred for an organization’s “business purpose” as those terms are defined under California law. You can find a list of the categories of information that we share here. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself.  We do not discriminate against California consumers who exercise any of their rights described in this policy.

Last Revised: 28 June 2019