Yet despite the steady rise in EA adoption, many companies fail to extract the full business value of their investment.
Businesses need a new approach to EA management if they want to take advantage of today’s software advancements.
EA+ from WWT is designed to help you choose the best licensing options for your needs and promote end-user adoption to drive strategic outcomes.
Technology procurement leaders must assess any new software or SaaS pricing metric against simplicity, cost transparency, measurability, budget predictability and value alignment.
Software Advisory Services: Before you financially commit to an EA, it’s essential to ensure it aligns with your business objectives. Our Software Advisors can help.
Onboarding & Integration: Once you purchase an EA, it’s time to begin using it as a strategic tool. Our Onboarding & Integration team provides a detailed description of the software in your EA, a customized roadmap for implementation, plus an outline of key activities and support to expect from WWT during the term of your agreement.
Customer Success Roadmap: As part of onboarding, we'll review your desired critical business outcomes and create a detailed plan to achieve them. This becomes your Customer Success Roadmap — a critical alignment document you'll reference throughout your journey.
Customer Success Management: One secret to long-term EA success involves partnering with an expert who shares best practices, insights and guidance throughout your software journey. Your Customer Success Manager does that and much more.
Adoption Services: Once software is deployed, our Adoption Services consultants help plan and scale targeted and certified training plans across your organization.
Visibility and Reporting: We track your hardware and software investments from purchase to renewal and share reporting regularly. Scheduled monitoring and reporting ensures you're only paying for the licenses you use while avoiding vendor audit fees.
Enterprise software investments can become underused, sidelined or forgotten for many reasons.
WWT can help you avoid each problem, so you get the most from your investment.