Collaboration System Release 12.5 Configuration Lab

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Solution Overview

Cisco Unified Communications software provides the foundation components of all Cisco voice, video and omnichannel systems. The Collaboration System Release 12.5 software is a feature-rich platform providing the base for all other systems, such as contact center and telepresence systems. This is the latest release of Cisco's Unified Communications platform and the system customers will use after upgrading their current systems. Learn the basic concepts and configure a working system in this two-hour hands-on lab exercise.

This technical lab provides a step-by-step guide that leads students through the steps necessary to build a base configuration of a Cisco Unified Communications System environment. This lab allows students to start with just-installed image files and have a configured system in hours.

Once the lab is configured, the student can continue to the Administration Lab or use this as a safe space to test additional features, dial plan changes or other functions they likely wouldn't otherwise be able to test in a production environment.

Anyone who installs, configures or maintains a Cisco Unified Communications environment will benefit from this on-demand lab.

Goals & Objectives

This lab provides a sandbox environment with typical software found in a customer environment. Students will configure a typical Cisco voice and chat environment in a step-by-step fashion, which may then be used for testing and further study. 

Students perform the following activities:

  • Licensing of Cisco Call Manager and Unity Connection using Smart Licensing.
  • Configuring active services in Cisco Call Manager.
  • Base configuration of Cisco Call Manager.
  • Configuration of basic media resources in Call Manager.
  • Configuration of partition and calling search spaces for dial plan management.
  • Integration of Cisco Instant Messaging and Presence and Call Manager.
  • Configuration of services in Instant Messaging and Presence.
  • System configuration of Instant Messaging and Presence to allow chat and presence in Call Manager.
  • Integration of Unity Connection and Call Manager.
  • Configuration of Unity Connection.

Hardware & Software

This lab consists of the following components:

  • Cisco Call Manager 12.5.
  • Cisco Unity Connection 12.5.
  • Cisco Instant Messaging and Presence 12.5.
  • Cisco Jabber for Windows 12.5.
  • Microsoft Windows 2016 Active Directory/DNS.
  • Microsoft Exchange 2016.
  • Microsoft Windows 10 Desktops.
  • VMWare Horizon VDI 7.8.