Analysys Mason: KNOWLEDGE CENTRE
WWT shows how vendors can respond to communications service providers’ changing professional service needs and create new opportunities.
Telecoms professional service revenue in 2018 accounted for the majority (58%) of the USD66.1 billion spent by communications service providers (CSPs) on telecoms software and services. This comment gives an overview of telecoms professional services market dynamics and notes the direction of Analysys Mason's related research. Finally, it highlights World Wide Technology (WWT) as an example of a company that is taking advantage of the changes in the telecoms professional service market to create new business opportunities.