by Siobhan Fagan

Although employee experience is a relatively new term, the concept behind it isn't: support your employees to do their best work and they will support your business in turn.

In this episode of Get Reworked, World Wide Technology's executive vice president of global human resources, Ann Marr shares lessons learned delivering award-winning employee experiences over her 25-year career with the company. Ann was the recipient of Reworked's 2022 Employee Experience of the Year award.

"I've been such an advocate of parents who work to make sure that there's a balance there. And that pendulum can swing, maybe, you know, if you're working on a really important project, you maybe have to spend a lot more time at the office. But on the same pendulum, maybe you have a sick kid, or maybe you have a kid who's in a sporting event and you want to see them compete in a sporting event, you have to balance that," said Ann.

Highlights of the conversation include:

  • What it takes to create a consistent employee experience across 15 locations around the world.
  • How WWT approaches onboarding.
  • Where career development fits in WWT's employee experience.
  • What to do to ensure employees remain engaged.
  • How supporting employees who are caregivers pays off for everyone in the long run.

Plus, host Siobhan Fagan talks with Ann about how employees can gauge if an employer is a good fit for them, where supplier diversity fits into the company's EX strategy and how she feels on her 25th anniversary at the company.


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