Jeff has worked in technology for 20+ years. Prior to his current role as a Technical Solutions Architect on WWT’s Global Engineering Team, Jeff spent three years running proofs of concept within the WWT ATC data center lab. In addition, he spent 13 years focused on infrastructure/data center solutions with a primary emphasis on designing, deploying and administering storage technologies for WWT’s internal data centers.
Q&A with Jeff Fonke
- Tell us about your background and how you got into technology.
- In the fall of 1999, I decided to change my career path and enroll in a local college to get a degree in Computer Network Technology. While attending college, I began to search for organizations that were looking for young, eager-to-learn IT professionals. World Wide Technology gave me that chance in November of 1999. I was hired in as one of the original four help desk administrators.
- What is your role at WWT?
- I’ve spent the past 16 years focusing on data center infrastructure technologies. In 2004, I took a strong interest in systems administration and earned an opportunity to manage our storage area network and the storage arrays that backed all the servers in the data center. Since that time, I’ve had a hand in just about every storage deployment at WWT. I currently serve the organization as a Technical Solutions Architect on our Global Engineering Team, focused primarily on enterprise and cloud-based emerging storage solutions.
- What innovation is happening in your technology focus area that has you really excited?
- Cloud data management and automation of infrastructure deployment is really exciting to me. As business demands require faster, more performant and always-on infrastructure, we are seeing major advantages to automating manual tasks. This removes risk, manual work and provides better service to stakeholders and customers. With the adoption of cloud data services for on premise, hybrid and public data center workloads, automation across these platforms will enable customers to modernize their infrastructure and move workloads dynamically. I’m also exited to see legacy storage protocols that were designed for spinning disks are being replaced by more advanced protocols like NVMe. And I’m looking forward to seeing how customers adopt this technology and helping educate them on the solutions available.
- Describe a recent interaction with a customer that led to solving a problem.
- A large gas and oil company recently engaged WWT to help them scope and test a scale-out unstructured data solution. After working through several design sessions with the organization’s lead technical team, WWT earned the trust of the customer by utilizing ATC technical resources to host, configure and deploy the infrastructure being tested. Ultimately, WWT earned the business for the storage and infrastructure re-design from the large energy company, a successful POC and execution for the customer.
Want to learn more? Check out some of the blogs and videos Jeff has collaborated on: