Tyler Warren is a global technology architect focusing on software-defined infrastructure. Tyler joined WWT in 2014 as a consulting systems engineer and joined the global team in 2018. Tyler has worked in technology for over 10 years across networking, compute and applications, with a passion for the software-defined technologies that make multicloud possible.
Q&A with Tyler Warren
- Tell us about your background and how you got into technology.
- I started my career in technology with a summer job supporting dial-up networking in rural Arkansas. I went on to complete a BS in Computer Engineering and a Master of Information Systems from the University of Arkansas. During college, I interned and went on to work full time for a major manufacturing company in various engineering roles from database administration to network engineering to virtualization infrastructure. I made the jump to pre-sales engineering in 2014 when I joined WWT. Today, I’m focusing on software-defined infrastructure and technologies enabling tomorrow’s multicloud experience.
- What is your role at WWT?
- As a technology architect, my role is to support WWT engineers and customers in design and development of innovative solutions to their technology and business problems. Focusing on software-defined infrastructure, I lead solution development and go to market strategy within WWT.
- What innovation is happening in your technology focus area that has you really excited?
- As small and large customers make their next steps toward the cloud, technology providers are rapidly maturing their platforms. To me, the most exciting advancement is the advent of multicloud technologies that not only blur the lines of on-prem and public, but function seamlessly, as if those barriers don’t even exist.
- Describe a recent interaction with a customer that led to solving a problem.
- As a systems engineer, I worked with a retail customer to evaluate an emerging technology. They came to WWT with a serious case of analysis paralysis. They understood the value of the solution, but the market at the time was flooded with dozens of different vendors and solutions. We offered a WWT-led workshop to understand and, more importantly, document their requirements. The output of that workshop was a matrix of requirements to products that WWT filled with information from the various OEMs, as well as knowledge gained across other customers and implementations. The customer was able to effectively down-select to just a few products that met all requirements. From there, WWT went on to perform a comparison proof of concept in the ATC, allowing the customer to choose the final, best-fit solution based strictly on empirical data.